Ordered a book in June, it was due in the last week of July. My package appears as received in the FNAC website but I never received. I contacted the company in August but didn't received an answer or... See more
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Mostly happy of my experience on Dodax although, some items bought were finally « stoniert » a few days after the order was placed so I never received them. Some vinyls did arrive slightly damaged (... See more
Never buy from this site, it’s a scam. Ordered a book that never arrived, and was later canceled. No money refund was given back, even after sending emails to the customer service, which is inexiste... See more
My product arrived with a small delay, but Dodax customer service promptly informed me and ensured that the delay was reduced to minimum. Very good and responsive customer service. Book arrived in per... See more
People also looked at
Wouldn’t even bother ordering
Wouldn’t even bother ordering , my item was dispatched 12 days ago the estimated delivery date has been and gone . Asked for tracking they said they don’t have tracking , messaged again asking for a refund and what a surprise no reply . Also messaged them on fb and instagram with still no luck so looks like a call to the bank . AVOID THESE SCAMMERS
Customer service is great
Customer service is great, quickly handled a missing package issue. My only problem are inaccurate shipping schedules
Good product at excellent price
Delivery a little slower than with some other shops, but good product at excellent price. Compare prices, since the same product can be available at different prices on dodax.
Good customer service, good delivery
My product arrived with a small delay, but Dodax customer service promptly informed me and ensured that the delay was reduced to minimum. Very good and responsive customer service. Book arrived in perfect condition. Thanks!
Excellent Customer Service
There was a factory defect on one of the LPs I ordered and Dodax resolved it exceeding my expectations; very proactive customer service. I will be ordering vinyl from Dodax again.
Mostly happy of my experience on Dodax…
Mostly happy of my experience on Dodax although, some items bought were finally « stoniert » a few days after the order was placed so I never received them.
Some vinyls did arrive slightly damaged (mainly sleeves and inner sleeves) and, as it’s a hassle to send them back (done it once) I just kept them like that.
Other than that, great selection at decent prices.
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