The Dog-G8 Company Reviews 

2,708
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 596 reviews, reviewers overwhelmingly had a great experience with this company. Consumers are consistently impressed by the outstanding product quality, noting that orders arrive remarkably fast and make keeping pets safely contained completely effortless. People truly love how simple the setup process is, while the versatile design folds neatly against the wall when not in use. However, some customers also noted that the gate latching mechanism can feel quite fiddly and often requires two hands to operate properly. A few reviewers additionally mentioned occasional practical concerns about the sticky pads failing to hold securely or the gate lifting off its hinges during daily use.

What people talk about most

Product

Customers had positive experiences with product, noting that it is versatile, well made, and easy to install... See more

Quality

Consumers find quality to be positive, noting that the items are well made, robust, and sturdy. Reviewers... See more

User experience

Reviewers highlight positive aspects of user experience, noting that purchasing online is straightforward and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting very fast shipping times... See more

Order

Customers consistently note positive experiences with order processes, highlighting quick delivery and simple... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought this gate after seeing it on TV Dragons Den years ago and apart from the safety of both dogs and people is the most versatile thing ever bought. A variety of family dog breeds eventually led... See more

Company replied

Rated 5 out of 5 stars

Saw these some year's ago at a dog show but didn't buy one. After a recent episode where the house door accidentally opened and dogs escaped (unharmed) briefly, I decided to purchase one on quic... See more

Company replied

Rated 5 out of 5 stars

We already had a Dog-G8 for the door of our caravan which works really well containing our two lab-retrievers. Up till now they had been sleeping in a crate overnight but my wife suggested getting a... See more

Company replied

Rated 5 out of 5 stars

I’ve been meaning to buy the gate since you first started but I was moving to my forever home so I waited until we moved. My husband left the front door open when we moved in and one of the dogs went... See more

Company replied


Company details

  1. #137 of 258 best companies in Pet shop
  2. #76 of 161 best companies in Pet Care Store

Written by the company

The DOG-G8 Company is a dog-loving, family business that designs and manufactures unique, high-quality, British-made dog safety gates. The DOG-G8 Company provides dog owners with highly effective, multiple-use, concertina dog safety gates that can be fitted to near any configuration, ranging from front doors to stairways, hallways, doorways, Motorhomes, and more. The uniquely designed and versatile safety gates aid dog owners in training and managing their dogs on a day-to-day basis. Find a dog safety gate to benefit you today!

2-year warranty

With every order.

The Dog-G8 Company 2 Years Warranty Information At Dog-G8, we stand behind the quality and reliability of our products. Our 2 year warranty is a testament to our confidence in the excellence of our design, engineering, and manufacturing processes.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(2,708)

559 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to use website

Easy to use website. Ordering and paying is easy. Quick delivery. The gates are excellent. Well made,sturdy and comfortable for dogs to sit next to. Good choice of colours and sizes. Add on panels to make a bit longer are available in different colours and sizes. Excellent

5 September 2025
The Dog-G8 Company logo

Reply from The Dog-G8 Company

Excellent to read, Yvonne! Many thanks for the feedback and please get brilliant use from the gate.

Rated 5 out of 5 stars

Cat Access Panel

I bought the gate with the addition of the Cat Access panel. It was very easy to add the access panel, and install the gate across my kitchen door. My Cats use it with ease.

24 May 2026
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Reply from The Dog-G8 Company

Brilliant to see, Wendy! Thank you for the feedback, please get excellent use from the gate

Rated 5 out of 5 stars

Highly Recommend

The gate was delivered quickly & installation was very simple. The gate is robust & better than anything else I've tried.
We have an open plan living room, which can now be sectioned off with ease, and the gate folded away neatly when not in use and a little cover to put on top.

We love the gate, Dave is maybe not as happy as he no longer has access to any drops of food he may come across whilst I'm cooking.

15 June 2026
Unprompted review
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Reply from The Dog-G8 Company

Many thanks for such a detailed review, Maria! Please get excellent long use from the gate. Thank you again!

Rated 5 out of 5 stars

Brilliant dog gate

Brilliant dog gate , swift delivery and easy to install .very happy

8 June 2026
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Reply from The Dog-G8 Company

Brilliant review, thank you for the feedback!

Rated 5 out of 5 stars

I ordered a wrong size (too low to keep…

I ordered a wrong size (too low to keep my dog in my campervan) called to explain and received a higher gate a few days later. Very nice customer service. Very friendly company and the gates. Superb invention. Thank you

10 June 2026
Unprompted review
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Reply from The Dog-G8 Company

Delighted to see the team were on hand to help! Thanks for the review and please get brilliant use from the gate!

Rated 5 out of 5 stars

I bought a gate a while ago,still going…

I bought a gate a while ago,still going strong and I can honestly say it's the best thing I have ever bought,just ordered 2 more panels to make it slightly wider and I have no doubt that they will be as excellent as the original gate. Brilliant company to deal with,great communication ,as far as I'm concerned they are first class,highly recommended

12 June 2026
Unprompted review
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Reply from The Dog-G8 Company

Excellent to read, Linda. Many thanks for such a delightful review. Thrilled you're happy and get super use from your new panels.

Rated 5 out of 5 stars

Great product

This is our second purchase, the gate is attractive, very sturdy and not scary to our little dogs. It gives enough room for friends to come into the house and the dogs to see who it is,but not jump on them because of the gate. Delivery was quick. First one was for the RV/trailer door to keep dogs inside but allow them to see and smell. This bigger recent one is for my house door

10 June 2026
Unprompted review
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Reply from The Dog-G8 Company

Brilliant to read, Kate. Many thanks for a great review and we hope you get excellent use from your gate

Rated 5 out of 5 stars

Nicely made product with thoughtful…

Nicely made product with thoughtful design considerations.
Looking forward to getting lots of use out of it in the caravan over the coming months.

29 May 2026
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Reply from The Dog-G8 Company

Many thanks, David. Excellent to read and delighted you're happy! Have a fantastic summer away in the Caravan.

Rated 5 out of 5 stars

This is a great product / gate

This is a great product / gate I bought to stop my rescue dog escaping when people come to the house.
I don't know if he'd try to jump it, but it gives us time to put him away if needed.
Very well made and good service.

3 June 2026
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Reply from The Dog-G8 Company

Many thanks for the review, Angela. Delighted to see you're happy and please get fantastic use from the gate.

Rated 4 out of 5 stars

Dog G8 for Campervan

Very helpful on their chat line and appreciated the additional help in choosing the most effective size for my campervan door. Very quick despatch but let down by their choice of RM Parcel Force for delivery, One of the connectors on the gate appeared to be faulty, which wasn't a good start. Once in place, product is stable, secure, and aesthetically pleasing.

4 June 2026
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Reply from The Dog-G8 Company

Excellent to read, delighted to see we were on hand to help and please get brilliant, long use from the gate.

Rated 5 out of 5 stars

The best dog gate!

The best dog gate! Our front door opens out to the street and this gate takes all the stress out of opening the door for visitors and deliveries. We recently redecorated and after having the chrome version for a few years we upgraded to the white gate which goes nicely with our new decor. Cannot fault customer service, delivery and product! Very pleased and would definitely recommend.

9 June 2026
Unprompted review
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Reply from The Dog-G8 Company

Many thanks for the review, Rebekah. Amazing feedback and absolutely thrilled to see you're happy. Please get amazing long use from the gate.

Rated 5 out of 5 stars

Customer service is great… helpful and…

Customer service is great… helpful and very quick to reply to any queries. The gate itself was delivered quickly and works brilliantly… well designed, easy to attach, and definitely helps manage our dog at the front door. Well worth the price.

12 June 2026
Unprompted review
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Reply from The Dog-G8 Company

Brilliant to read, thank you for the review Clare. Please get amazing use from the gate!

Rated 3 out of 5 stars

Good product but just not for me.

Good website and fast delivery. I think the Dog-G8 is a good product, and I like the fact that you can fold it back completely when not in use but unfortunately it didn't work for me as I had hoped as my unruly dogs merely smashed through it on the third day, lifting the entire gate out of its fixings. I understand that it is possible to purchase a lock to prevent this from happening but i have decided to use the gate on my shed door to stop the dogs disturbing nesting birds. My reason for this is that I find the mechanism of putting the gate back into its brackets too fiddly, often requiring two hands when I am trying to get through the gate one-handed whilst carrying stuff.

20 March 2026
Unprompted review
The Dog-G8 Company logo

Reply from The Dog-G8 Company

Many thanks for your review. Sorry to learn the product is not suited to the location you originally wanted it for. Please get great use out of it on the new location it is fitted to.

Rated 2 out of 5 stars

Good product, terrible company

Good quality gate nicely made. Terrible company and customer service. Wrote repeatedly to ask what I should buy, sent countless photographs. Had a reply from a different person each time. Finally was told what to order and lo and behold it doesn't fit. It is NOT the size it says online when you measure it to the largest and shortest points. Yes you can send it back but paying for delivery and sending back when it wasn't my fault at my expense is annoying and I don't have money to waste. The sticky pads are useless they fell off damaging the plastic trim they were stuck (taken all the shine off of the plastic) which meant all the hinges had to be screwed in which is really annoying. I bought it so I didn’t have to screw it in my brand new camper van now I have damaged plastic trim and it’s screwed in. I have taken it apart and cobbled it together to make it fit. Very very disappointed. Will not be using this company again.

26 May 2026
Unprompted review
The Dog-G8 Company logo

Reply from The Dog-G8 Company

Many thanks for taking the time to review. We’re sorry to see you haven’t had a good experience with us. This feedback is rare and we are sorry to see these comments. Fitting to a campervan isn’t a straightforward install, unlike a hallway/doorway. Sizing can be a little more complex, but we hope you have the correct sizing now. In campers there aren’t guarantees adhesives will bond due to the varied surfaces such as curved, textured plastic. We apologise if you weren’t aware of this before ordering, this is mentioned on our Campervan FAQ’s.

You do have a two-year warranty with your gate - if you face any issues please do contact info@dog-g8.com for support. Once again, we apologise the service wasn’t up to standard but we hope you get good, long use out of your gate.

Rated 5 out of 5 stars

excellent product fits our camper van…

excellent product fits our camper van lovely almost looks factory fitted, first try out this weekend in Norfolk with our three dogs, going to make our life a lot easier having it, alan &Sharon

10 June 2026
Unprompted review
The Dog-G8 Company logo

Reply from The Dog-G8 Company

Many thanks for your reviews, Alan. Please get fantastic use from your gate with the three dogs!

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