Dog and Hat Coffee Subscriptions Reviews 136

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I've been a subscriber with Dog&Hat since they started. They're a super helpful company if you have questions or anything comes up they respond quickly and helpfully. Most important the coffee subsc... See more

Rated 5 out of 5 stars

They are just brilliant. I spent quite some time to find this type of coffee subscription which sends a selection of bags from different roasters rather than always from the same one. It's obvious w... See more

Company replied

Rated 5 out of 5 stars

Dog & Hat are great - really good service from a lovely small business who clearly are passionate about what they do - always good to get a great variety of sourced coffee. I've been a subscriber now... See more

Company replied

Rated 5 out of 5 stars

An amazingly personal touch. The range of coffees in a monthly subscription is amazing, with the accompanying booklet interviewing each roaster, giving dialled in recipes for each brew AND updates on... See more

Company replied

Company details

  1. Coffee Roasters

Written by the company

Monthly whole bean coffee subscription and gift boxes - The best ethically sourced speciality coffee from variety of UK and European roasters - Free Delivery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

136 reviews

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Rated 5 out of 5 stars

The best coffee

Lovely coffees and definitely it is what it says. I could smell and taste the different notes in the coffees, much better than the supermarket coffees.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

My (old) favourite coffee sub!

D&H delivery day is the best day of the month! (I’ve been a customer for about 6 years now, apologies for my tardiness in writing this review.)

I’ve tried a few coffee subs, all the major ones, and nothing compares to this for me. Once a month, four random bags - four surprises - and always four amazingly different coffees. Beautifully packaged, and each roaster has its own beautiful packaging too, craft beer style. Mini artworks all four.

It would be a five star review for the coffee quality alone!

But…recently I asked for advice on upgrading from the aeropress, to which Su answered personally (and with great recommendations.). She even went above and beyond and sent some sample pre-ground to test in the new machine, after concerns about the quality of my grinder!

A very nice touch in this day and age! I highly recommend getting a D&H subscription - lovely coffee from a lovely company!

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service from a small company

I ordered a milk jug that was out of stock everywhere else and a bag of coffee to use on the machine I received for Christmas. It arrived just 24 hours later, beautifully packaged with some additional gifts that really made my day! I’ve enjoyed reading the booklet, the jug is perfect and I’m tempted to treat myself to a subscription too. A great company who obviously take pride in what they do. Thanks Dog & Hat!

28 December 2024
Unprompted review
Rated 5 out of 5 stars

My super fine concetto filter for my…

My super fine concetto filter for my aeropress arrived really quickly and was beautifully packed. Was very pleased with the coffee it produced. I preferred it to the paper filters. Richer for one. I liked the amount of pressure needed to push the coffee through. A great buy at a good price. Also a big thank you to Su who packed it, for the lovely note and gifts. I have had a rough few days and it really cheered me up. A very happy and appreciative new customer.

28 December 2024
Unprompted review
Rated 5 out of 5 stars

Best coffee subscription in the UK

I've been using various coffee subscriptions for 4+ years. This is the best coffee subscription available. Why? You can try different suppliers throughout the UK and occasionally Europe at a great price. They also include a monthly newsletter and the occasional freebie. Beans tend to be medium-roasted, perfect for my taste preferences. You have the flexibility to adjust, pause, stop or increase your subscription and are quick to respond to emails.

23 September 2024
Unprompted review
Rated 1 out of 5 stars

inconsistent supply, omniroast beans, ridiculous customer support

I subscribe to their top “international roaster” service. This month the beans are overdue but the payment was taken on time. Instead of beans we got an email blaming UK Customs for the delay (surely a routine part of a monthly import business). When I politely pointed out the contrast with the non-delay of taking payment for the still-awaited coffee, they responded by immediately cancelling my subscription!

Sign up if that sounds like the service you want from your coffee supplier…

9 May 2024
Unprompted review
Dog and Hat Coffee Subscriptions logo

Reply from Dog and Hat Coffee Subscriptions

Yes, our May International subscription was delayed. This was held in Spanish customs and has caused a delay so we emailed apologising to all subscribers to let them know.

Customs issue can happen since brexit all documented via tracking, there is nothing routine about importing to the UK. Subscriptions were to ship after the 6th, customers notified on the 9th.

Your response was not polite as stated, to which we have zero tolerance policy so yes you were removed off the subscription, we work hard for our customers and in response we expect a level of good manners to our staff.



Rated 5 out of 5 stars

They are just brilliant

They are just brilliant. I spent quite some time to find this type of coffee subscription which sends a selection of bags from different roasters rather than always from the same one.
It's obvious what a lovely bunch of people are running this business - they write nice emails, they write nice monthly newsletters (also in hardcopy format popped into your subscription box!) and they just in general take great care of selecting good coffees and equipment. love them!

3 May 2024
Unprompted review
Dog and Hat Coffee Subscriptions logo

Reply from Dog and Hat Coffee Subscriptions

What kind words, we are so pleased you enjoy the Subscription! Thank you so much :-)

Rated 5 out of 5 stars

Best coffee subscription service in the UK

The coffee Dog and Hat provide through their subscriptions is exceptional . It is great to get 4 different coffees and the accompanying booklet is really well put together and informative.
I have tried lots of similar services - this one is the best I have found by a country mile.

23 February 2024
Unprompted review
Dog and Hat Coffee Subscriptions logo

Reply from Dog and Hat Coffee Subscriptions

Thank you for your very kind words. We are so pleased that you enjoy the Coffee we send out each month and the booklet!

Rated 5 out of 5 stars

Great coffee

Great coffee, amazing customer support, consistent deliveries!

9 December 2023
Unprompted review
Dog and Hat Coffee Subscriptions logo

Reply from Dog and Hat Coffee Subscriptions

So pleased you like the coffee, thank you so much! emma and su

Rated 5 out of 5 stars

Great company

Purchased a coffee scales from Dog & Hat. Su was very helpful, pricing was fair and delivery was quick.

22 November 2023
Unprompted review
Dog and Hat Coffee Subscriptions logo

Reply from Dog and Hat Coffee Subscriptions

So pleased you were happy with our service and thank you for your review! emma and su

Rated 5 out of 5 stars

What a charming company

What a charming company. Great coffee too and lovely attention to detail with the little monthly guide on the latest batches.

20 November 2023
Unprompted review
Dog and Hat Coffee Subscriptions logo

Reply from Dog and Hat Coffee Subscriptions

Thank you for your kind words, so glad you love the coffee! emma and su

Rated 5 out of 5 stars

Great variation of coffees and…

Great variation of coffees and accompanying booklet about the roasters

13 November 2023
Unprompted review
Dog and Hat Coffee Subscriptions logo

Reply from Dog and Hat Coffee Subscriptions

Thank you for your review! pleased you love the coffee. Emma and su

Rated 5 out of 5 stars

Lovely company

Lovely company, lovely people, and awesome coffee! Would definitely give 20/10!!!

13 November 2023
Unprompted review
Dog and Hat Coffee Subscriptions logo

Reply from Dog and Hat Coffee Subscriptions

so kind! Thank you for your lovely words :-) emma and su

Rated 5 out of 5 stars

Get some dog and hat in yer life…

I don't honestly know what I'd do without my dog and hat order every month. I've had various coffee subs over the years but they are all very much the same, dog and hat you're getting something different every month, and You've total control too. Even if you fancy getting one bag of decaf and one espresso, just email the lovely people over there and they get it arranged straight away. Well worth it.

13 November 2023
Unprompted review
Dog and Hat Coffee Subscriptions logo

Reply from Dog and Hat Coffee Subscriptions

So pleased you love our service and thank you so much for such a wonderful review! all the best, emma and su

Rated 5 out of 5 stars

Try different Coffee Roasters from a great company

We’ve been using Dog and Hat now for a few years and are very happy with the coffee they provide and their service. What I like about them is that they allow us to not only try different coffees but also try different roasters.

I can highly recommend Dog and Hat subscription service.

20 October 2023
Unprompted review
Dog and Hat Coffee Subscriptions logo

Reply from Dog and Hat Coffee Subscriptions

Thank you! We love being able to bring all the wonderful roasters to you amazing people. The coffee deserves to be shared with the world :-)

Rated 5 out of 5 stars

A coffee lovers adventure

As coffee enthusiast Dog and Hat is great way to explore the passion. It’s very easy to set up, you set what kind and characteristics and types you like. Once set the fun starts these guys trawl through the roasters and cherry pick (🤓) the good stuff. You then get bags of fresh premium quality beans sent out for you to enjoy every month, plus you can increase / decrease or pause your subscription at any point. Any changes to be made are easy with a bonus that customer service is excellent. I was recommended this service and I have not looked back, I have had the opportunity to try roasts i otherwise would have never heard of let alone been able to try and use. I would now be one of the people who would recommend giving it a try. Thanks guys can’t wait for more.

18 September 2023
Unprompted review
Dog and Hat Coffee Subscriptions logo

Reply from Dog and Hat Coffee Subscriptions

wow! Thank you for such a kind and thorough review. We are so happy you are pleased with the sub and how everything works. Its great to hear we are doing something that is easy to use and an enjoyable experience. best wishes, emma and su

Rated 5 out of 5 stars

Highly recommend

I love Dog & Hat. I’ve had the sub for years now and I still look forward to the delivery each month. The fun of trying four new and high quality coffees each month hasn’t worn off. And, on the odd occasion I’ve had to contact Dog & Hat the service is amazing. So fast and always helpful. Highly recommend!

12 November 2023
Unprompted review
Dog and Hat Coffee Subscriptions logo

Reply from Dog and Hat Coffee Subscriptions

Its great to hear you love the sub and thank you for all your years with us :-) we do our best to keep things exiting and are always grateful for any feedback! Thank you for all your kind words! best wishes, emma and su

Rated 5 out of 5 stars

Great selection of coffees

Lovely to get a great selection of coffees each month. I love to taste the differences between the coffees, and appreciate the variety of nuances to the flavours. Service is great too!

4 November 2023
Unprompted review
Dog and Hat Coffee Subscriptions logo

Reply from Dog and Hat Coffee Subscriptions

its great to hear how much you enjoy the selections of coffees we find along the way. Thank you for your kind review. best wishes, emma and su

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