Dog Friendly Cottages Reviews 

3,242
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 343 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is very straightforward to browse, offering detailed descriptions and plenty of helpful pictures to easily choose properties. Local people and visitors really appreciate the helpful search filters and interactive maps that make discovering suitable holiday locations quick and effortless. Some reviewers were not happy with the third-party nature of the booking platform, expressing clear confusion regarding property management and payment handling. A few other people also felt that payment procedures and booking stability could be improved, mentioning temporary website glitches and security concerns during checkout.

What people talk about most

Booking process

Reviewers mention positive feedback about booking process, finding it straightforward, simple, and easy to... See more

Website

People report positive experiences with website, finding it straightforward to navigate and praise the... See more

User experience

Users describe positive interactions with user experience, highlighting how simple filters and clear... See more

Holidays

Reviewers highlight positive aspects of holidays, noting that the procedure from locating to paying is very... See more

Location

Consumers find location to be positive, highlighting a lovely week holiday in a lovely part of the country... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was bit worried abought booking my first holiday since wife died 12. Years ago Instructions exilent easy booked for one week me and Charlie to scatter wife’s ashes and see my freinds and tour F... See more

Company replied

Rated 5 out of 5 stars

Easy to use. Once requirements have gone in (along with details of "Drive Time" limitations|) , then seeing the availability on a Map is a great bonus. Being able to confirm the Drive Time using Locat... See more

Company replied

Rated 5 out of 5 stars

Great Lodge with balcony, hot tub, loved the balcony particularly with having 2 large Bullmastiffs was a great addition it allowed us to let the dog have freedom and open doors, very clean, ove... See more

Company replied

Rated 5 out of 5 stars

Very easy process to find and book what I was looking for. Follow up was rapid also, got a great deal on the dates I was looking for at a very reasonable place, within the driving distance I am happy... See more

Company replied


Company details

  1. Cottage
  2. also in
  3. Cottage Rental
  4. Pet Friendly Accommodation

Written by the company

At Dog Friendly Cottages, we've gathered over 35,000 professionally managed UK cottages that accept pets. Browse and book with ease, and save big on your next UK cottage break. Dog Friendly Cottages is part of the Snaptrip family which also includes Last Minute Cottages, Big Cottages and Snaptrip.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.6

All reviews

(3,242)

341 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb place

We stayed for a week, Excellent stay, everything we needed, thankyou for the welcome pack. From Mr&Mrs Dawson Honey and Willow

10 July 2026
Unprompted review
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Shantelle,

Thank you so much for your wonderful 5-star review. We’re delighted to hear that you had an excellent week away and that the cottage had everything you needed for a comfortable stay.

It’s lovely to know that the welcome pack was appreciated too! We’re sure Honey and Willow enjoyed their holiday just as much.

Thank you for sharing your experience, and we hope to welcome you all back for another dog-friendly getaway in the future!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Plenty of information and easy to use…

Plenty of information and easy to use Web site

18 July 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Peter,

Thank you for your lovely 5-star review. We’re delighted to hear that you found our website easy to use and that it provided plenty of information to help you choose the right cottage.

We hope you and your four-legged friend have a fantastic stay, and we look forward to helping you plan your next dog-friendly getaway.

Best wishes,

Rebecca

Rated 5 out of 5 stars

A very simple booking process

A very simple booking process, with genuine reviews & comments, regarding the accomodation

17 July 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hello Robert,

Thank you for your wonderful 5-star review.

We're delighted to hear you found the booking process simple and easy to use. It's also great to know you found the genuine reviews helpful when choosing your accommodation, as we know how important they are in making the right decision.

We hope you and your four-legged companion have a fantastic stay, and we look forward to helping you book your next dog-friendly getaway.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Easy booking.

16 July 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Nigel,

Thank you for your 5-star review! We're delighted to hear that you found the booking process easy and straightforward.

We hope you and your four-legged friends have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway in the future.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Was looking for a dog friendly cottage…

Was looking for a dog friendly cottage that met exact dates required. Checking the website was straightforward and provided me with exactly what I was looking for. Booking again was a straightforward process

15 July 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Mr Jenner,

Thank you for your lovely 5-star review. We’re delighted to hear that you found it straightforward to search for a dog-friendly cottage that matched your exact dates and requirements.

It’s great to know that you found the website easy to use and that your booking process was simple and hassle-free. We hope you and your four-legged friend have a fantastic stay, and we’d love to help you find your next getaway in the future!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Easy to see the different…

Easy to see the different accommodations. No problems doing the bookings.
Everything you need to now about the property is shown and what is available in the area.

15 July 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Pauline,

Thank you for your lovely 5-star review. We’re delighted to hear that you found it easy to browse the different accommodations and that the booking process was straightforward.

It’s great to know that you found the property details and local area information helpful when choosing your stay. We hope you and your four-legged friend have a fantastic getaway and we’d love to welcome you back again in the future!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Easy to view review and book.

Easy to view review and book.
Have always been pleased with their service over the years.

14 July 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi John,

Thank you so much for your wonderful 5-star review. We’re delighted to hear that you’ve enjoyed using Dog Friendly Cottages over the years and that you’ve always been pleased with our service.

It’s fantastic to know that you find it easy to browse, review properties and make your bookings. We really appreciate your continued support and hope to help you plan many more dog-friendly getaways in the future!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Charlie from the help desk - incredible customer service

Charlie from the help desk at dog friendly cottages was amazing. I found a cottage in this website but was overseen by Sykes cottages. We had left our accommodation booked on Sykes this morning as we booked somewhere else with Sykes, to then be told that we couldn’t have that cottage so was stranded with 2 children under 2. Charlie was able to forward on a message from dog friendly cottages site to Sykes as they wanted to charge us much more money and Sykes was useless helping us. With Charlie’s help we was able to secure the cottage we found on dog friendly cottages, and I cannot thank her enough. She was polite, friendly, helpful and the star of the day for us. Well done Charlie x thank you. Wish we could book direct with dog friendly rather that the overseeing website .

13 July 2026
Unprompted review
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Helen,

Thank you so much for taking the time to leave such a wonderful review. We’re absolutely delighted to hear how much Charlie was able to help and that she made such a positive difference during what sounds like a very stressful situation.

We’ll be sure to pass your kind words on to Charlie. She’ll be thrilled to know that her support, patience and dedication helped you secure the cottage you wanted and get your holiday plans back on track.

We hope you and your family had a fantastic stay, and thank you again for your lovely feedback.

Best wishes,

Rebecca

Rated 5 out of 5 stars
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Dawn,

Thank you for your lovely 5-star review. We’re so pleased to hear that you found our website easy to use and the booking process simple.

We hope you have a fantastic stay and that you and your four-legged friend enjoy a wonderful getaway. We’d love to help you find your next dog-friendly escape in the future!

Best wishes,

Rebecca

Rated 4 out of 5 stars

Great website

Great website. We had multiple dates we could do which may be useful website function rather than just +/- x days.

9 July 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Corrin,

Thank you for taking the time to leave us a lovely review. We’re so pleased to hear you enjoyed using our website and found it helpful for finding your perfect dog-friendly stay.

We really appreciate your feedback regarding searching for multiple dates. It’s a great suggestion, and we’ll certainly share this with our team as we continue to improve the website experience.

We hope you and your four-legged friend have a fantastic stay, and we’d love to help you find your next getaway in the future!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Very easy booking process

Very easy booking process. Hopefully great holiday!

11 July 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Victoria,

Thank you for your lovely 5-star review. We’re delighted to hear that you found the booking process easy and straightforward.

We hope you have a fantastic holiday and that you and your four-legged friend have a wonderful time. We’d love to welcome you back again for your next dog-friendly getaway!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Break away from it all

You made it very clear and easy for me to understand and book

9 July 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Michael,

Thank you so much for your lovely review!

We're delighted to hear that you found the booking process clear and easy to understand. Making it simple for customers to find and book the perfect dog-friendly getaway is exactly what we aim for.

We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly break!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Easy booking process

Easy booking process. Will use again *part of sykes cottages) looking forward to our holiday. No negatives.

7 July 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Lainy,

Thank you so much for your lovely review!

We’re delighted to hear you found the booking process easy and that you’re looking forward to your holiday. It’s wonderful to know you had a positive experience and would use Dog Friendly Cottages again.

We work with a range of trusted accommodation partners, including Sykes Cottages, to offer a great choice of dog-friendly stays, and we’re pleased we could help you find the perfect break.

We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Clear website easy to navigate

Clear website easy to navigate. Straightforward booking process. Good choice of accommodation.

2 July 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi there,

Thank you so much for your lovely review!

We're delighted to hear you found the website clear and easy to navigate, and that the booking process was straightforward. It's also great to know you were pleased with the choice of dog-friendly accommodation available.

We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!

Best wishes,

Rebecca

Rated 1 out of 5 stars

View property before offering to public

View property before offering to public

13 June 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Vance,

Thank you for taking the time to leave your feedback. We're sorry to hear that your stay did not meet your expectations.

As Dog Friendly Cottages is a booking platform, we work with a range of trusted property partners and owners and are not able to personally inspect each property before it is listed. We do, however, take customer feedback seriously, as it helps us and our partners maintain the quality of the properties featured on our site.

If there are specific concerns about the property you'd like to share, please contact our support team at support@dogfriendlycottages.co.uk with your booking reference and we'll ensure your feedback is passed to the relevant property manager.

Best wishes,

Rebecca

Rated 1 out of 5 stars

Don’t waste your money here , find somewhere else

We stayed at this caravan in March 2026, and it was one of the worst accommodation experiences we've had.
The caravan was extremely dirty when we arrived. There was dog hair everywhere, the bedding was dirty, and the overall cleanliness was completely unacceptable.
The biggest safety concern was the gas boiler. It did not appear to be safe, and you could actually see the flame through the boiler. To make matters worse, the gas ran out very early in the morning, leaving us without heating.
The biggest issue, however, was the £100 deposit. The owner would only accept it by bank transfer rather than through a secure payment method. After our stay, she refused to return the deposit, claiming we had left the caravan messy and had left some bin bags outside. These accusations were exaggerated and appeared to be used as an excuse to keep the money.
I have been trying to resolve this since March 2026. The owner has been very difficult to contact and has largely ignored my messages. I also contacted Booking.com several times. They attempted to help by contacting the owner, but she failed to respond to their emails or cooperate with them.
The owner claimed she had to use our deposit to pay her cleaners for extra cleaning. Based on the condition of the caravan when we arrived, I find that very hard to believe. It certainly did not look like it had been professionally cleaned before our stay.
My advice to anyone considering staying here is simple: don't. It may appear cheaper than other caravans in Wales , but there's a reason for that. What looks like a saving could end up costing you much more in the long run, both financially and in terms of the stress and disappointment it causes.

19 March 2026
Unprompted review
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Az,

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and appreciate how disappointing this must have been.

The issues you’ve described, particularly regarding the cleanliness of the accommodation, the heating and your concerns about the boiler, are not the standard we expect for our customers.

As Dog Friendly Cottages is a booking platform and does not directly manage the properties listed on our site, we’re unable to investigate matters between guests and property owners or make decisions regarding security deposits. We understand you have already raised your concerns with Booking.com and the property owner, and we’re sorry that you feel this was not resolved.

We will ensure your feedback is recorded and shared with the relevant property partner for their review.

Thank you again for bringing this to our attention.

Best wishes,

Rebecca

Rated 4 out of 5 stars

Having dog friendly locations in one…

Having dog friendly locations in one place is a great idea and I did find somewhere suitable via the site. It lost a star though as the first three locations I clicked on turned out not to allow dogs. To be fair, one location even had 'Dogs welcome' on their website but then told me they didn't allow dogs when I rang them to book.

28 June 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Adrian,

Thank you for taking the time to leave your review.

We’re really pleased to hear you found our dedicated dog-friendly search helpful and that you were able to find a suitable cottage through the site. We’re sorry to hear that some of the properties you viewed did not meet your expectations when it came to accepting dogs.

We work with a range of property partners and owners to keep availability and pet information as accurate as possible, though occasionally property details can change or differ from information shown elsewhere. We appreciate you highlighting this and will share your feedback with the relevant team.

We hope you have a fantastic stay and enjoy your dog-friendly getaway!

Best wishes,

Rebecca

Rated 5 out of 5 stars

First time using Web site so far so good

First time using Web site so far so good

28 June 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi there,

Thank you so much for your lovely review!

We’re really pleased to hear that your first experience using our website has been a positive one. We hope you find the perfect dog-friendly getaway and have a fantastic stay.

We look forward to helping you plan many more breaks in the future!

Best wishes,

Rebecca

Rated 5 out of 5 stars
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Colin,

Thank you so much for your lovely review!

We’re delighted to hear you enjoyed the choice of properties available and found the booking process easy.

We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!

Best wishes,

Rebecca

Rated 3 out of 5 stars

It took 3 attempts to complete the…

It took 3 attempts to complete the booking I nearly gave up!!
Not sure why it just said it hadn’t completed and I had to start again

28 June 2026
Dog Friendly Cottages logo

Reply from Dog Friendly Cottages

Hi Alison,

Thank you for taking the time to leave your feedback.

We’re sorry to hear you experienced difficulties while trying to complete your booking. We understand how frustrating it can be when a booking doesn’t go through as expected, especially when you have to start the process again.

We appreciate you persevering and are glad you were eventually able to complete your booking. We’ll share your comments with the relevant team as we continue to improve the booking experience.

We hope you have a fantastic stay and enjoy your dog-friendly getaway!

Best wishes,

Rebecca

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