The Doggie Boat Reviews 

347
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

They were fantastic. I’m registered blind. I made a mistake with the size of what I was ordering and they kindly sorted it out for me with no problems whatsoever. Customer service fantastic. My item a... See more

Rated 5 out of 5 stars

Found the Doggie Boat whilst watching Narrow Escapes. Ordering was easy and delivery fast, they also have a good selection of goodies on offer. Our dog loved the Fishy Treats and the Bags went do... See more

Rated 5 out of 5 stars

Our very young dog has just started on his third ostrich bone.. He clearly finds it very satisfying and as it doesn’t smell or get sticky/slimy i am delighted. The website is clear and easy to navig... See more

Company replied

Rated 5 out of 5 stars

I wanted to place a larger than usual order so wasn’t surprised there wasn’t enough stock. I emailed to enquire if there would be a restock and was answered almost immediately. I received regular up... See more

Company replied

Company details

  1. Pet shop

Information provided by various external sources

Doggie goodies for both ends of the lead! An Independent Roving Trader on the Inland Waterways of England & Wales.


Contact info

4.9

Excellent

TrustScore 5 out of 5

347 reviews

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4.9

All reviews

(347)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Needed low protein treats and was recommended 4 different types. Have been struggling to het any at other pet stores.

2 November 2021
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Reply from The Doggie Boat

Glad we are able to help and trust your pooch enjoyed the treats! Looking forward to serving you again soon.

Rated 5 out of 5 stars

Very good service and products

Having ordered some chews for our new dog, we are delighted with both the service and the products. The parcel arrived safely on Saturday, and Amber loves the contents.

2 November 2021
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Reply from The Doggie Boat

Thank you for your kind review. We are glad Amber is enjoying your purchases and we look forward to serving you again soon.

Rated 5 out of 5 stars

Always go above and beyond....

The Doggie Boat always go above and beyond to deliver the best service, offering relevant advice and suggestions with flexibility. Recently helped me again, this time with Poo Bags.

31 October 2021
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Reply from The Doggie Boat

Thank you for taking the time to leave a review. We are glad that you are so pleased with our service and we look forward to serving you again soon.

Rated 5 out of 5 stars

Great Service

Great service - Order received quickly - good quality and lovely dog bandanas - would definitely use this company again and would recommend to others

29 October 2021
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Reply from The Doggie Boat

Hi Diana - Thank you for your lovely review. We are really pleased that you are so happy with your purchases and we look forward to serving you again.

Rated 5 out of 5 stars

Excellent customer service and products.

A problem with the carriage charge being taken twice was sorted out instantly and emails kept me informed of the progress of my order. The goods came really quickly and are good quality. Will definitely order again.

25 October 2021
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Reply from The Doggie Boat

Thank you for taking the time to review us. We are sorry about the hiccup with the carriage charge, but pleased we sorted this out to your satisfaction and that you are happy with your purchases. We look forward to receiving your next order.

Rated 5 out of 5 stars
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Reply from The Doggie Boat

Thank you for taking the time to review us and we are delighted you are pleased with the bag. They have proved to be very popular.

We hope we will be able to serve you again soon.

Rated 5 out of 5 stars

Easy to order

Easy to order, items purchased are of a good quality.

2 October 2021
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Reply from The Doggie Boat

Glad you are so pleased with your purchases. We take pride in the quality of the items we sell and we hope to serve you again soon.

Rated 5 out of 5 stars

Fantastic service all round!

Items are fantastic and delivery was very quick. Great service all round so buy with confidence.

2 October 2021
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Reply from The Doggie Boat

Thank you for your kind review. We are delighted that you are so happy with everything. We hope to see you again soon!

Rated 5 out of 5 stars

Really pleased with my purchase and…

Really pleased with my purchase and would recommend your business.

29 September 2021
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Reply from The Doggie Boat

Thank you for taking the time to review us. Delighted that you are pleased with us and will recommend us. We hope that we can serve you again soon.

Rated 5 out of 5 stars

Excellent!

Fantastic service as I ordered & an item was out of stock, I was contacted straight away concerning this, when my order arrived, a little surprise snack was in there for my dog when I opened it! Excellent service thank you very much!

20 August 2021
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Reply from The Doggie Boat

Thank you so much for your kind review. We hate to disappoint any of our customers, so we are delighted to read that you were pleased with the little extra!

We do hope to be able to serve you again soon.

Rated 5 out of 5 stars

Great service

My guide dog loved the healthy treats and the service was fantastic. I also love that your company supports guide dogs and everything is safe and healthy for dogs. Thanks

11 August 2021
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Reply from The Doggie Boat

Thank you for your kind review, Karenza. We are delighted that both you and your Guide Dog are so happy with your purchases. We are only too pleased to support Guide Dogs as Tracey is so reliant on hers!

Hope to be able to serve you again soon.

Rated 5 out of 5 stars

superb

superb, delivery was very quick ,will be using again in the near future

10 August 2021
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Reply from The Doggie Boat

Thank you for taking the time to review us, Gary. Thank you for your order and we do look forward to serving you again soon.

Rated 5 out of 5 stars

5* company

I wanted to place a larger than usual order so wasn’t surprised there wasn’t enough stock. I emailed to enquire if there would be a restock and was answered almost immediately. I received regular updates until I could order.
My parcel arrived well packaged and timely. For me 5stars doesn’t seem enough!
Highly recommend!

10 August 2021
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Reply from The Doggie Boat

Hi Lorraine - We were only to pleased to help and thank you for giving us the opportunity to supply you! We look forward to being able to serve you again soon.

Rated 5 out of 5 stars

Excellent service from the Doggie Boat…Doggie Boat order

Excellent service from the Doggie Boat yet again, always a pleasure dealing with such lovely people. My dog, Bonnie adores her healthy Ostrich treats and recognises the box when it arrives! My order is dealt with quickly and arrives within a couple of days. Keep up the good work Tim and Tracey ❤️

9 August 2021
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Reply from The Doggie Boat

Always a pleasure to serve you, Jill! We do our best to ensure Bonnie's favourites are kept in stock. :)

Rated 5 out of 5 stars

Excellent service and delivery

Excellent service and delivery. As a volunteer puppy raiser for Guide Dogs UK I was really pleased to see that you donate to Guide Dogs
My GDP really enjoyed the treats I bought.

4 August 2021
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Reply from The Doggie Boat

Thank you so much for taking the time to review us! We donate to Guide Dogs because Tracey relies on her life-saver GD Loki and previously with GD Oakley. Really glad your pup enjoys the treats and we look forward to serving you again soon.

Rated 5 out of 5 stars

We love the ‘Cornish’ name tag

We love the ‘Cornish’ name tag, it is very well made.
Pasco our Labrador puppy looks very smart with it on - and very Cornish!🐶😁

2 August 2021
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Reply from The Doggie Boat

Thank you for your kind review, Richard. We are delighted to know that you are so pleased with the name tag. Spread the word - and don't forget we sell an extensive range of healthy dog treats - and much, much more.

We look forward to serving you again soon.

Rated 5 out of 5 stars

Gd maeve approved fantastic quality…

Gd maeve approved fantastic quality products friendly service definitely recommended ordered via online website all products delivered with care very well packaged thankyou the doggy boat 🦮😘 xx

30 July 2021
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Reply from The Doggie Boat

Thanks Julie. Always glad to hear of another satisfied customer - especially a Guide Dog Pup! We look forward to serving you again soon.

Rated 5 out of 5 stars

Great product

Great product, promptly received

18 July 2021
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Reply from The Doggie Boat

Thank you for your review. We are glad we have met your expectations and look forward to serving you again soon.

Rated 5 out of 5 stars

Great products and service

Quick delivery, great value for money, and best of all, the dogs love these biscuits!

8 July 2021
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Reply from The Doggie Boat

Thank you for taking the time to review us. We are please to see that you (and your dogs!) are so pleased with your purchases.

We look forward to serving you again soon.

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