Doggovinci Reviews 483

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, noting that items like canvases, keychains, and blankets exceed expectations and perfectly capture their pets' likenesses. The quality of the items is frequently highlighted as top-notch, with vibrant colors and clear reproductions, making them cherished memorial pieces or gifts. Reviewers also appreciate the excellent customer service, describing the support team as helpful, responsive, and communicative throughout the ordering process, often providing proofs for approval. The delivery service is frequently mentioned as timely and swift, with orders arriving quickly even for custom items. However, some customers also noted issues with product quality, describing materials that felt like shower curtains and fuzzy printed images. Some people were dissatisfied with customer service, citing poor communication, delayed tracking information, and rude responses when addressing concerns.

What people talk about most

Product

People report positive experiences with the product, often praising the quality and appearance of items such... See more

Quality

Customers consistently report high satisfaction with the quality of products, often praising the softness of... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of the ordering process and the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting it as great, excellent,... See more

Delivery service

Consumers are generally pleased with the delivery service, often highlighting fast dispatch and quick arrival... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wasn’t sure what to expect. I had high hopes, but thought it might be too good to be true. Turns out the blanket exceeded my expectations!! It turned out perfect and looks just like my dogs. My husb... See more

Rated 5 out of 5 stars

I purchased the 2 pet canvas “The Pool Players”, from the Doggovinic team and I couldn’t be more thrilled!! The creative team used two very different photos of my dog- worked their magic and created a... See more

Rated 5 out of 5 stars

I ordered from Doggovinci three times. I love their products and their creativity. The communication is fabulous. Always immediate responses. Shipping is always in a timely manner. This recent purc... See more

Rated 5 out of 5 stars

The kind of gift you want to keep for yourself! As hilarious as it is adorable. The canvas turned out even better than I expected (wish I’d taken a photo!) and it was a treat to have King Baldy supe... See more


Company details

  1. Pet shop
  2. Art Studio
  3. Artist
  4. Custom T-shirt Shop
  5. Digital printing service
  6. Graphic designer

Information provided by various external sources

Att Doggovinci, we create amazing customizable products for dog and pet lovers


Contact info

4.8

Excellent

TrustScore 5 out of 5

483 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Humiliating

Humiliating, disappointing and disgusting. The t shirt fell apart and the design came off at first washing. What a waste of money. They won’t do anything without pictures, but it was a gift.

26 August 2022
Unprompted review
Doggovinci logo

Reply from Doggovinci

Hi Susan, I had a look at your conversation with our customer service agent Joy and it appears she respectfully requested a photo which is standard protocol if a customer reports a defect which you refused to provide. As Joy explained, we would be more than happy to provide you with a refund or a replacement if you could provide us with a photo of the defect. We 100% stand behind our products which is evident in our reputation and customer satisfaction however in 1000s of t shirts sold, we have not once had a t shirt fall apart from washing. If you would like to contact management directly, please put 'ATTN: Management' in the subject line and I would be more than happy to assist you. Best regards -Patrick

Rated 5 out of 5 stars

I am a returning customer

I am a returning customer with this being my fourth portrait. The quality of the work and customer service provided will exceed all of your expectations. Highly recommended. We are very happy .

17 August 2022
Unprompted review
Rated 5 out of 5 stars

I LOVE this company!

I LOVE this company!
Their customer service is amazing!
They respond very fast and make sure you are happy with your orders.
They use good quality materials.
This is the second time I have ordered from them and will again .

8 August 2022
Unprompted review
Rated 5 out of 5 stars

Great to work with and love my items

I’ve ordered 4 completely different items featuring 4 different pets from DoggoVinci and have been thrilled with each piece. They are quick to answer questions, fast to share draft design and the final item is perfect.

4 August 2022
Unprompted review
Rated 5 out of 5 stars

Picture perfect and speedy delivery

The canvas picture is really well done. Placement of the photos is spot on and just looks really great. This is going to make my friend very happy-best bday presy! The shipping was quick, less than seven days. A great product and easy to complete order all online. Thank you!

30 July 2022
Unprompted review
Rated 5 out of 5 stars

Great gift!

I bought a picture as a gift, and it exceeded my expectations. The person I gave it to loved it. I'll definitely buy from them again.

24 July 2022
Unprompted review
Rated 5 out of 5 stars

I ordered my husband a Hawaiin shirt…

I ordered my husband a Hawaiin shirt with our dog (she just crossed the rainbow bridge a few days prior). When it arrived it was perfect! It fit my husband like a glove and he loves it! I can’t wait to place another order!

23 July 2022
Unprompted review
Rated 5 out of 5 stars

I love this company !

I absolutely love the pictures i have ordered. I seemed to be addicted to this company they are so nice and fast ! They send out a proof first if you need to make changes they are able to do it within 2 days. I have ordered 17 of their digital pictures. I print them myself and I am giving them out for birthdays and holidays as gifts to my friends and relatives. I love to put smiles on peoples faces and these certainly do the trick ! The pictures I give out are of my friends and relatives pets that I have had made.

7 July 2022
Unprompted review
Rated 5 out of 5 stars

Madly in love!

I am madly in love with the two canvas prints I just got from Doggovinci! One is my precious kitty Oliver as a king and the other of my sweet puppy Gracie as Lady of Pearls. High quality and so cute!!!

28 June 2022
Unprompted review
Rated 5 out of 5 stars

Father's Day Canvas

I ordered canvas for my brother, and my Husband for Father's Day everything was absolutely beautiful and on time, what a great price too! They placed the photos just right, usually I get customs items like this, and the photos are noticeably not correct, and they just don't look good, but these were so perfect.

21 June 2022
Unprompted review

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