Doggykings Reviews 

5,003
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,449 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality of products, highlighting their durability, warmth, and waterproof features. Many also appreciate the thoughtful design, like integrated harnesses, and how well the items fit their pets. Conversely, a small portion of people felt that delivery times were often long, sometimes weeks, with limited tracking. A common issue was product sizing running small, frequently requiring exchanges. Some reviewers also reported dissatisfaction with customer service, citing ignored communications or difficulties with refunds, and a few noted faulty zippers.

What people talk about most

Product

People report positive experiences with product quality, with many reviewers praising the good quality and... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported issues with incorrect sizing, with... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many expressing frustration over long wait times,... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the helpfulness... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First jacket I ordered was far too small. I asked how to return it and was asked instead to send my dog’s measurements and a photo of the original jacket on my dog. The staff were helpful and the re... See more

Rated 4 out of 5 stars

Initially a tricky start with half the order missing. Communication started poorly with AI replies but persistence paid off eventually and once people were involved the problem was fully resolved. T... See more

Rated 4 out of 5 stars

Lovely coat. Bit snug (largest size on 30kg staff cross). It looks great. Unfortunately my dog refuses to move once I’ve put a coat on him. Strange boy but he just stands there and won’t walk. Th... See more

Rated 3 out of 5 stars

We already had products from doggyking so we knew the quality was really good. We saw the offers on Facebook so we ordered another coat for our sweet little boy. That's the good part. Unfortunately th... See more


Company details


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3.8

Great

TrustScore 4 out of 5

5k reviews

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No history of asking for reviews

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3.8

All reviews

(5,003)

1,413 reviews in the last 12 months

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Rated 5 out of 5 stars

DoggyKings musthave the patience’s of…

DoggyKings musthave the patience’s of Saints to put up with people like me.Theydid e erything in their power to make sure this idiot customer got what he wanted even if he did not know.Cant Thank them enough and coat ordered for Freddie is perfect in every detail.THANK YOU again for all your help.

12 March 2026
Unprompted review
Rated 3 out of 5 stars

I had bought 3 x coats in Dec 25

I had bought 3 x coats in Dec 25. One was too small so I gave it to a friend. Both zips are faulty. One has completely broken, the other wearable as it comes loose all the time. I have sent photos of problems and have 18 emails spanning 6 weeks of my complaining. Still unresolved Finally resolved after 2 months and 20 emails.

12 March 2026
Unprompted review
Rated 1 out of 5 stars

Bought a dog coat from doggy kings…

Bought a dog coat from doggy kings originally ordered the wrong size asked for return then got asked for image of the dog and measurements which they said they would replace it the new coat arrived which is the same size as the 1 i ordered tried to get return labels but now got told im out of warranty scammers DONT order from them.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Had to go up a size

Ordered the size 3X for a frenchie , ended up ordering a size bigger which fits perfectly. Easy to put on and she’s quite happy to wear it !!

7 January 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a red jacket for Lily dog…

I ordered a red jacket for Lily dog according to the size suggested for a ShihTzu, unfortunately too small, Doggy Kings were happy to replace it and although the postage was slow, it arrived safely a good fit and as a result I ordered a 2nd one in green. you do need to check the weight and back length of your pet to avoid a return as all breeds do vary in size.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Great jackets with built in harness ……

Great jackets with built in harness … took a little time to arrive but was worth the wait .. I bought one for each of my 3 dogs; easy to put on and kept them warm and dry .. wash easily too. Very nice product, good price. Would definitely buy from this company again.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

I ordered 3 coats for my dogs…

I ordered 3 coats for my dogs unfortunately none fitted the service I received was amazing and so helpful I was sent another 3 coats. Unfortunately I have daushound dogs and Jack Russell mixes and the coats don't fit right because of there body shapes which wasn't the companies fault. But I'm donating them to a animal shelter and they will be greatly appreciated 🙌🐾.

28 February 2026
Unprompted review
Rated 1 out of 5 stars

More like Dodgy Kings - take your money and wont refund

Dodgykings! Purchased 25th November, emailed straight away when i received the coats which are far too small 12th December and they wont refund.
Absolutely con
Terrible customer service, i asked back in December for a return address and they asked for the measurements of my dogs. I requested a refund on multiple occasions and they wont give me a return address or information on how i get a refund and then replied i was outside the 30 days so they have the right to refuse my refund.
Absolutely disgraceful customer service.
Wouldn't recommend this company at all.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Item very good

Item very good, nice quality and well made.

Sadly my friend who walks my furry asked for the old one as when he runs back to her the buckle on the side hurts her legs.

Definitely a 5star item

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service and good quality coats

I made a mistake and ordered the wrong size, doggykings were fantastic and corrected my purchase with no fuss. the jackets are amazing such good quality and fit perfectly. will definitely order again and recommend to my family and friends

7 March 2026
Unprompted review

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