Dogstags Reviews 

130
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the products, particularly the dog tags, describing them as gorgeous, perfect, and stylish. Many people highlight the excellent quality of the materials, noting that items are sturdy, durable, and beautifully made, often with personalized customization options. However, some people were dissatisfied with delivery, frequently reporting orders took weeks, much slower than anticipated. Many customers also felt misled by the '.ie' domain, discovering the company is not Irish but ships from the USA or Switzerland, implying drop shipping. A few also noted product quality was low or not as solid as expected.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the durable materials, clear... See more

Quality

Consumers find quality to be positive, with many reviewers praising the top-quality materials, engravings,... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reviewers reporting quick delivery... See more

Website

Reviewers mention ambiguous feedback about the website, with many finding it easy to navigate and... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would give 5 stars but they are not an Irish company despite the “.ie” domain. And I only realised this when the delivery took an excessive amount of time with limited tracking information. Howeve... See more

Rated 4 out of 5 stars

Dog tag is perfect. As others noted this company is not Irish so allow additional time for arrival. Star deducted as the .ie is misleading when trying to buy Irish.

Rated 4 out of 5 stars

Very easy to navigate the website. Lovely sized dog tag. Unfortunately it took along time for delivery. I thought it was Irish company and id have parcel in few days. Otherwise product was perfect so... See more

Rated 4 out of 5 stars

Received my order for a red collar and name tag in the post for my 7 month Springer. The collar is lovely and soft, but durable. It's stylish on him. The name tag is exactly what I was looking for.... See more


Company details

  1. Pet shop
  2. Pet Care Store

Information provided by various external sources

Durable 100% Stainless Steel Dog Tag for your pet. We have 3 exclusive colors: Silver, Gold and Black. Different shapes and sizes available. Fast shipping.


Contact info

3.7

Average

TrustScore 3.5 out of 5

130 reviews

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1-star

No history of asking for reviews

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3.7

All reviews

(130)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

We are very pleased with the quality…

We are very pleased with the quality and the service of dogstags.ie
The ordering process is easy and straightforward.
The leather collars are really good, soft and flexible and easily wiped clean. They are enhanced with the quality tags.
This is our second purchase, and we will certainly use again when required.
Pleasant and helpful customer service. We were promptly advised of unavailability of one of the five collars we ordered, and were happy to be able to reorder a while later.

8 June 2021
Unprompted review
Rated 1 out of 5 stars

Never arrived, customer service couldn’t be less interested

Ordered the item online, emailed the company 11 days after it was ordered to find out where it item was. Standard answer of it will be with you within 5-7 day’s; quite obviously it’s not so something has gone wrong, but they couldn’t be less interested.
Had to reorder from elsewhere, now going to have to try and get a refund....

18 May 2021
Unprompted review
Rated 1 out of 5 stars

Misleading and poor service

This is an .ie domain with an Irish address, but the products are coming from Switzerland, as we are just after finding out. Terribly misleading! So disappointed as it’s wasted money - they have not arrived on time so we need to buy another set in the shop now.

11 May 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful Piece

I ordered the small, gold love heart name tag and it was beautifully made and engraved. I really liked how you could preview what the tag would look like with the details you wanted on it before buying it. I would recommend this product.

8 April 2021
Unprompted review
Rated 1 out of 5 stars

Do not order from this site

As it's an Irish website and supposedly based in Cork, I thought it'd be great shopping Irish and also getting relatively fast delivery. I received the shipping notification after just 1 day and I was impressed with how quick it was. It's now been 2 weeks without receiving my order (which I believed was being shipped from Dublin). Even with accounting for a fews extra days due to covid I thought it could be lost so I emailed asking for tracking information or an ETA, and I was told there is none as it's been posted from Switzerland! Wish I'd known sooner. I definitely don't recommend this company and won't be using them again.

25 March 2021
Unprompted review
Rated 4 out of 5 stars

Long delivery times

**Edited original review**
My order took over 5 weeks to arrive. Thought I was ordering from Ireland but upon shipping found out it was coming from Switzerland, still doesn’t explain 6 weeks, not the companies fault though. Initially contacted the company and they took a few days to reply but offered to resend. Finally received it though and it’s good quality.

18 March 2021
Unprompted review
Rated 5 out of 5 stars

I received my Leather dog Collar and…

I received my Leather dog Collar and Dog Tag yesterday- the collar itself is fantastic quality and the color is lovely. The Tag itself is really good metal material, large enough to be read and looks great on the collar.
There was a slight delay in the shipping due to covid but when I inquired with customer service they were right back to me offering solutions if I did not get it in the next few days. I ended up receiving it the next day. I was highly impressed by how responsive they were and how good the customer service was.

I will be using them again 100%.

19 February 2021
Unprompted review
Rated 5 out of 5 stars

Received our dogtag

Received our dogtag, and I am absolutely delighted with the quality of the product and our dog, Bella, looks even prettier, if thats possible.

20 January 2021
Unprompted review
Rated 5 out of 5 stars

Received our dog tag this morning

Received our dog tag this morning. Delighted with it. Went for the gold heart one. Really good quality. It took two weeks to arrive as all post seems to be delayed but it was worth the wait!

18 January 2021
Unprompted review
Rated 5 out of 5 stars

Love dogtags

I just got the bone tag for my labrador Jessie . It is a great size and her name is very clear and plenty room for my name and number on the back . It is very strong which is important as she is also outside playing. It comes in a lovely pouch if it is going to be a gift .

15 January 2021
Unprompted review
Rated 5 out of 5 stars

Excellent product 👍

Product is very well done .I got the black bone tag with white print. It's great quality. I'm very happy with my purchase. I'd definitely recommend this company. I'll be purchasing again in the future.

12 December 2020
Unprompted review
Rated 5 out of 5 stars

Pawfect!

Ordered a gold bone engraved. It’s perfect. Comes in a lovely pouch for presentation. 10/10. Would order again! Was a bit delayed because of post at the moment but customer service were great and responded so quickly.

25 November 2020
Unprompted review
Rated 5 out of 5 stars

Great Product

After buying multiple aluminium tags from pet shops all broke in a short period of time. "Dogtags.ie" offered steel tags ideal for a large and very active retriever. Also being able to put information on both side of the tag is great too rather only one side.
I am extremely satisfied the quality, it is second to none, their prices are very competitive when you take into account an aluminium costs €10 and for a SMALL bit more you receive a quality product built to last.

17 July 2020
Unprompted review

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