We were approved by Grant the sales rep for Rayleigh and from start to finish he was very knowledgeable and efficient in his work. We were not looking to change from our sumup but Grant pointed out th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
8 community pharmacies, 10 terminals. No issues, impeccable service, have delivered systems to us with days notice in some instances and have worked relentlessly hard. Customer service level l... See more
Company replied
We recently switched to Dojo and the difference it’s made to our business has been amazing. Owen Toller made the whole setup process simple and stress-free, always on hand to help with any questions... See more
Company replied
Luke from DOJO was excellent. What a difference from our previous supplier. Great rates, First class terminals. Easy and simple App next day payment. We should have changed earlier, I cant recommen... See more
Company replied
Company details
Written by the company
Accept card payments and get your money fast with Dojo. Our tools and services help business owners focus on achieving their goals. Take payments face-to-face, over the phone or online with our virtual terminal and manage and measure your transactions with the Dojo app.
Contact info
The Brunel Building, 2 Canalside Walk, W2 1DG, London, United Kingdom
- 0800 044 3550
- support@dojo.tech
- dojo.tech
4.2
Great
6k reviews
Asks customers to review
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I would advise other business owners…
I would advise other business owners against getting a Dojo card machine. I found their team unprofessional and they did not seem to care about my situation. They asked unnecessary personal questions during our interaction. Based on my experience, I suggest looking at alternative providers instead.
2 October 2026
Unprompted review
I m start sing now
4 November 2026
One of the best companies I’ve had the…
One of the best companies I’ve had the pleasure of working with over the last 12 years. Customer service is phenomenal & their card readers are well built & durable. Would recommend DOJO over World Pay, Elevon & the other major card processing companies.
7 November 2026
Unprompted review
So far so good
So far so good
Quality kit quality service
Fast as anything
Pleasure to deal with
4 November 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Dojo
Hi Julian, thanks for your five-star feedback! We are pleased to hear that your experience was straightforward and that our service was completed promptly. Thanks for choosing Dojo!
Excellent service dojo
Well, from start to the install of the excellent dojo payment machines the process was so straight forward and simplistic.
The concept And support is fantastic. The Dojo sidekick app is great.
1 November 2026
Reply from Dojo
Hi John, we are pleased to hear that the setup process was straightforward and simple for you. It is great to know that you are finding the support helpful and that Sidekick is working well for your needs.
⭐️⭐️⭐️⭐️⭐️ Outstanding service from…
⭐️⭐️⭐️⭐️⭐️ Outstanding service from Barry Cotton at Dojo!
I knew very little about Dojo at first, but what truly stood out was Barry taking the time to visit my restaurant in‑person every single time I had an issue. He came down personally to sort out any problems I faced with the payment terminal, rather than just offering phone‑based help.
He is patient, reliable and genuinely cares about getting things fixed properly on‑site. Having someone turn up face‑to‑face to resolve issues saved me so much hassle for my restaurant business. I cannot recommend Barry highly enough to any business owner looking for Dojo support!
31 October 2026
Reply from Dojo
Hi Rasel, it is wonderful to hear that our dedicated representative provided such reliable, face-to-face assistance at your restaurant whenever you encountered difficulties with your payment terminal. Our team aims to deliver patient and thorough service to ensure all equipment functions correctly. We appreciate you taking the time to share this positive feedback!
Reply from Dojo
Hi Derek, thank you so much for your wonderful feedback. We are absolutely delighted to hear that you found the installation process straightforward and that our support team provided you with excellent assistance!
Very good dojo
30 October 2026
Reply from Dojo
Hi Sardar, thank you so much for your five-star review. We are very happy to hear you are enjoying our service!
It was so good
1 November 2026
Unprompted review
Reply from Dojo
Hi Harley, thanks for your feedback! We noticed a low score so we have requested your contact information. Please respond with your details and we'll reach out.
Reply from Dojo
Hi, we are glad you enjoyed your experience with our simple platform and our helpful staff. We appreciate your kind feedback!
Very good dojos!
31 October 2026
Reply from Dojo
Hi Wilson, we are very happy to hear you are enjoying the Dojo card machines! Thank you for your 5* review!
Reply from Dojo
Hi Gina, thank you for your five-star feedback! We are happy to hear the communication was spot on!
Reply from Dojo
Hi Richard, we are so happy you are enjoying our quick transactions. Thank you for your five-star review!
As a new customer I have been impressed…
As a new customer I have been impressed on how fast I receive the machine and others benefits after 2 days of being visited by the consultant Asghar.
26 October 2026
Reply from Dojo
Hi Pauline, we are delighted to hear that you had such a positive experience as a new customer and received your equipment so quickly. Thank you for sharing your feedback about the prompt service and the helpful visit from our representative.
Reply from Dojo
Hi Mahmood, we are so glad you enjoyed our straightforward processes. Thank you for this feedback.
swift and efficient so far but too…
swift and efficient so far but too early to give proper feed back
24 October 2026
Reply from Dojo
Thank you for the five-star feedback ! We are glad you enjoyed your experience, and we hope our service continues to please. Welcome to Dojo!
Quick and easy customer service and…
Quick and easy customer service and next day payment.
26 October 2026
Reply from Dojo
Hi Omo, we are happy to hear you are enjoying our fast support and prompt payouts. Thank you for the feedback!
Reply from Dojo
Hi Brian, we are happy to hear you are enjoying our brilliant service. We truly appreciate your kind recommendation!
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