First delivery seemed to take ages to arrive but second was much faster. Also impressed that I received an email asking if I wanted to continue with the subscription before it was despatched. I've o... See more
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Review summary
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I had ordered this before and it took along time to make any difference colour wise .Finally its working I have had cancer and have to stay out of the sun Being Scotland with fair skin and red... See more
It’s early days yet been using to help me get a good base tan . Currently using sunbed to aid too , but it really does seem to working as people have commented how much I seem to be tanning. So will d... See more
It did take a while to come although it stated delivery was fast but I appreciate you emailed me to make sure the product eventually arrived and gave me a discount on my next purchase. For this I thin... See more
Company details
Written by the company
DolceLove is a tanning drops brand built for people who want a real, natural-looking glow without sunbeds, streaks, or fake tan messing up their bedsheets. Our drinkable Tan Drops work from within using carefully chosen ingredients that support your skin's natural tanning process gradually over time, no harsh chemicals and no melanotan involved. We're not going to pretend we got everything right from day one because we didn't. Over the past 6+ months we've put a lot of work into improving every part of the brand based on honest feedback from our customers. The formula has been completely reworked with a stronger dosage and the ingredients we knew were missing, so it actually delivers results without needing sun exposure to back it up. We've also launched new flavours that genuinely taste good, strawberry, peach mango and our reformulated watermelon are the current line up. One of the biggest lessons we learned is that real results take time. After running surveys with our own customers, we found that visible changes start showing up around the 1 to 1.5 month mark, with the best results around 3 to 4 months. We've updated our entire website to reflect this honestly because the last thing we want is to mislead anyone with unrealistic timelines. On the support side, we've grown our team and made sure every email is replied to within 24 hours by an actual human. Our only active support email is support@dolcelove.co We ship worldwide and we're still learning, still improving, still listening. If you've been burned by the tanning drop space before, we get it, that's exactly why we're trying to do things differently.
Contact info
3.7
Average
125 reviews
Replied to 57% of negative reviews
Typically takes over 1 month to reply
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This company is a scam
This company is a scam. I ordered over 2 months ago, customer service advised it was detained in customs. i asked for a refund, i was advised refund was made this was 10 days ago and still no money back in my bank.#
do not use this company
23 May 2025
Unprompted review
This product does not work !
Another Facebook advertising scam …. This product does not work !! Waste of money … I emailed the company and told them it was not working… their response was that they stand by their product and that I should give it more time … I had ordered 2 bottles and finished both! It did not work. Do not fall for this scam !
1 May 2025
Unprompted review
Don't fall for this product
Don't fall for this product. I used it earlier and was on vacation. Metalonan 2 is irreplaceable and this is a waste of money.
20 May 2025
Unprompted review
Reply from Dolcelove
Hi Kinga,
We’d like to clarify a few important points:
Our product is not meant to force a tan unnaturally. It’s formulated with clean supplement-based ingredients that support your body’s natural melanin production, not synthetic chemicals like Melanotan 2, which is banned in many countries due to serious health risks.
As we state clearly on our website, results may vary depending on your melanin levels, and typically take 1–2 weeks to show with consistent use. If your body lacks the natural melanin response, our product won’t force results, and that’s exactly the point. We prioritize safety and real results, not shortcuts that damage your health.
Please don’t compare a supplement-based formula to a chemical injector.
We’re proud to offer a safe alternative, and the overwhelming majority of our verified customers are seeing amazing progress.
DolceLove Team
Taking forever
Taking forever - and no communication from Chinese seller I have asked for a refund from my bank - back to nasal tanners for me
1 May 2025
Unprompted review
Total waste of money been taking for a…
Total waste of money been taking for a few weeks and no difference what so ever....save your money
9 April 2025
Unprompted review
The product is absolutely awful
The product is absolutely awful, do not work in the slightest. Absolute scam and total waste of money. DONT WASTE YOUR MONEY, AVOID , AVOID, AVOID. Packaging is the only semi decent thing about this product. The so called person running this business should be ashamed of themselves. DONT PURCHASE THIS PRODUCT.
29 April 2025
Unprompted review
Please do not waste your money!
Please do not waste your money!! This is an absolute scam and they do not work. Big joke!
Used 11 drops a day for more than a month and didn't see a thing. I tan very easily in the sun so melatonin is not the issue.
1 April 2025
Unprompted review
BEWARE
Please don't order from this company if you live in Ireland .The products are not permitted in this country.
23 April 2025
Unprompted review
Reply from Dolcelove
Hi there,
Let’s clarify the facts.
We were fully permitted to ship to Ireland until customs began detaining all tanning drops, due to unregulated, fake versions from other brands entering the country with unsafe, uncertified ingredients.
Despite this not being our fault, we took full responsibility:
1. We refunded every Irish customer affected
2. We emailed everyone whose order was detained
3. And in your case, we even requested more details, but never received a reply for 3+ days.
Please make sure to check your email (including spam) before making false claims. We do our best to resolve every issue quickly and transparently.
DolceLove Team
Not received product
Not received product, very slow answering emails but basically just told me to wait longer 🤷♀️.
7 April 2025
Unprompted review
Reply from Dolcelove
Hi Lydia,
Your order was part of the group affected in Ireland, where customs began detaining all tanning drops regardless of the brand. This happened because other companies started selling unsafe versions with unapproved ingredients, so customs chose to detain every shipment, including ours.
Despite this not being our fault, you were fully refunded and informed by email.
We do our best to provide timely replies, but during high volume periods it can take slightly longer to respond. Still, we always make sure our customers are either refunded or updated as soon as we get clarity from customs.
If you have not seen our emails, please check your inbox or spam folder.
The DolceLove Team
I received a letter from health and…
I received a letter from health and safety authority HPRA in Ireland advising they have destroyed the items due to having unsafe ingredients and the company won't refund me either, they just ignore me. Its a scam so don't waste your money.
21 April 2025
Unprompted review
Ordered from dolce and revived Milano…
Ordered from dolce and revived Milano drops. Taking twice a day for a week and I’m still Snow White. Upset as I ordered two bottles. Long delivery time
12 April 2025
Unprompted review
Ordered dolcelove tan drops for €30,-
Ordered dolcelove tan drops for €30,-. I got milano drops (no dolcelove on packaging), you can buy these drops for €4 on Temu. It took 3 weeks to arrive, so this website is just Aliexpress/Temu drop shipping. Too bad
12 April 2025
Unprompted review
No response to my email and no products, bank doing a charge back.
No response to my email, my order hasn't arrived, yodel tracking hasn't updated. Therefore my bank will be doing a chargeback now!
5 April 2025
Unprompted review
I ordered my product on 24/03 and I…
I ordered my product on 24/03 and I have not received my order. Emailed the company to advise them of this, who informed me that the Royal Mail have marked my order as delivered. It has not been delivered. They are now saying there is no record of my order, despite the payment being taken from my account . I will be reporting this to Trading Standards.
9 April 2025
Unprompted review
I've a feeling it's a scam to be…
I've a feeling it's a scam to be truthful,now into my 3rd week of waiting when their website states shipping in 5-9days
9 April 2025
Unprompted review
Would not recommenf
Ordered on 3rd March 2025 paid £27.90 nothing received to date 9th April, sent numerous emails and finally received a reply “Royal Mail item returned to sender”??!! Out of pocket and no-one cares !!!!!
9 April 2025
Unprompted review
Terrible haven't received anything not…
Terrible haven't received anything not even an email! 3 weeks later nothing scam avoid!
1 April 2025
Unprompted review
ITS A SCAM
If you notice, it's only a select few that give it 5 stars . It's a con and waste of money. They say they have customer service, but they don't. Always do your due diligence when purchasing a product. I'm not sure how these fake pages, manage to get on to Facebook. They need to tighten up and check who they are letting advertise. No one gets money back and you don't get the product! It's a complete joke! Please read my review people. It's a 💯 % SCAM!!!
7 April 2025
Unprompted review
Reply from Dolcelove
Dear Customer,
We’ve already reached out requesting your order information to verify if your review is genuine, and we haven’t received a response.
If someone doesn’t receive their order, we always refund or reship, simple as that. In many cases, local couriers are responsible for poor delivery handling, not us. Still, we take responsibility and fix it as soon as we’re contacted.
We operate through Shopify, run ads on Meta (Facebook/Instagram), and go through regular platform verification. Every transaction is monitored, and if we ever fail to deliver, the customer can report it and the payment is reversed through their bank. The systems in place are built to protect the customer first.
Next time, please email us directly or respond to our request so we can resolve it.
Spreading false claims without proof isn’t helpful to anyone.
The DolceLove Team
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