I want to thank Lee for helping me navigate all the appliances I needed in your store. There was such a good selection I would not have been able to identify them all without her help She was endless... See more
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Good confirmation of replacement model Delivery next day on time Friendly, coutious and helpful. Quick delivery on site and simple removal of old machine. Great no hidden extras price. Great ex... See more
Highly recommended. Excellent range of products to suit all price ranges and requirements. Highly knowledgable, professional and friendly staff. Take the time to establish your needs and budget and s... See more
I found this company very organised and there was no surprises, the staff were very helpful. The one thing that was disappointing was they do not deliver out side their area, which they clearly state,... See more
Company replied
Company details
- #47 of 136 best companies in Appliance shop
- #26 of 93 best companies in Kitchenware Shop
Written by the company
"Built In Kitchen Appliances" is a well-established company with a rich history spanning over 25 years, making it one of the United Kingdom's foremost destinations for kitchen appliances. Nestled in the vibrant city of Liverpool, their expansive showroom offers a delightful culinary haven for homeowners and professional chefs alike. The company's impressive inventory showcases a wide range of kitchen appliances, proudly boasting a vast selection of hundreds of products. Visiting their showroom is akin to entering a culinary wonderland, as you'll find all the major brands of kitchen appliances proudly displayed under one roof. They offer dedicated areas for renowned brands in categories such as sinks, taps, ovens, hobs, fridges, freezers, hoods, washers, and dryers. This comprehensive selection ensures that customers can find the perfect fit for their kitchen, be it sleek, modern, or traditional in design. Beyond the remarkable assortment, Built In Kitchen Appliances prioritizes convenience with their flexible services. Deliveries are available from Monday to Saturday, making it convenient for customers to receive their purchases promptly. Additionally, the company offers a collection service, ensuring that their commitment to customer satisfaction extends seven days a week. For those seeking premium kitchen appliances and expert guidance, Built In Kitchen Appliances stands as a testament to excellence and quality, making kitchen dreams a reality for homeowners across the UK.
Contact info
33 - 35 Belmont Road, L6 5BG, Liverpool, United Kingdom
- 0151 263 8966
- sales@domestic-appliance.com
- domestic-appliance.com
4.8
Excellent
278 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very pleased!
Great range of appliances, good prices and they even gave us a few more pounds off because we bought all our kitchen appliances from them. Very helpful and friendly. Delivery guys were brilliant too. Can't praise them enough.
14 November 2025
Reply from Built In Kitchen Appliances Ltd
Thank you so much for the wonderful review! We’re delighted to hear you were pleased with the range, pricing, and the extra discount for buying your full set of kitchen appliances with us. It’s great to know the team and delivery crew made such a positive impression too. We really appreciate your kind words and your support — enjoy your new appliances!
Excellent service
24 November 2025
Reply from Built In Kitchen Appliances Ltd
Thank you for your 5-star review! We really appreciate your feedback and are glad you were pleased with the service. It means a lot to us, and we hope to help you again in the future.
Really good product range at…
Really good product range at competitive prices and it is a local company. They also called me to remind me the day before to make sure that I would be in when the products were going to arrive which was great. Clearly they are a caring company.
13 November 2025
Reply from Built In Kitchen Appliances Ltd
Thank you so much for your thoughtful review! We’re delighted you were happy with the product range, pricing, and delivery communication. Being a local company, we really value personal service, so it’s great to hear that the reminder call and overall experience reflected that. We truly appreciate your support and look forward to helping you again.
Great!
Lots of delivery dates available. Got a call the day before to confirm, and then again on the day an hour before.
Fridge is perfect and a good price .
9 November 2025
Reply from Built In Kitchen Appliances Ltd
Thank you for the great review! We’re really pleased to hear the flexible delivery options and confirmation calls made things easy, and that you’re happy with your fridge and the price.
Excellent service
Excellent service . Collected the product from the warehouse. Flawless transaction and a good price
16 November 2025
Reply from Built In Kitchen Appliances Ltd
Thank you for the excellent review! We’re delighted to hear everything went smoothly with your warehouse collection and that you were happy with both the service and the price. We really appreciate your feedback and hope to help you again with your next appliance purchase.
Great ordering and delivery experience
Straight forward ordering and friendly delivery drivers .. would definitely recommend!
7 November 2025
Reply from Built In Kitchen Appliances Ltd
Thank you for the fantastic review and recommendation! We’re really pleased to hear that your ordering process was straightforward and that our delivery drivers made a good impression. We’ll be sure to pass your kind comments on to the team.
worst company to deal with
11 August 2025
Unprompted review
Worth a visit to Liverpool showroom for any appliances
Always very helpful and good prices!
29 October 2025
Reply from Built In Kitchen Appliances Ltd
Thanks very much for the great review! We’re glad you found the Liverpool showroom worth the visit and that the team could help you find what you needed at a good price. We really appreciate your recommendation.
Reply from Built In Kitchen Appliances Ltd
Thanks so much for your 5-star review! We really appreciate you taking the time to share your feedback. It’s great to hear you were happy with the customer service — we always aim to make every experience smooth and helpful.
Good company for appliances
The tap was a good price & quick delivery & the delivery driver was friendly & helpful & even phoned us to let us know what time he would be delivering the tap.
We will definitely use this company again & would definitely recommend them.
27 October 2025
Reply from Built In Kitchen Appliances Ltd
We’re delighted you were happy with the price, delivery, and service from our driver. We really appreciate your recommendation and look forward to helping you again in the future!
Delivered & called a hour before as…
Delivered & called a hour before as they said they would no problems excellent service
15 October 2025
Reply from Built In Kitchen Appliances Ltd
We’re glad to hear our delivery team kept you informed and that everything went smoothly. Excellent service is always our goal!
Great Experience.
We were desperate for a certain item and this company had exactly what we needed.
It was well priced, the communication was great and the item was delivered when said and in a timely manner.
Highly recommended.
16 September 2025
Reply from Built In Kitchen Appliances Ltd
We’re delighted we could provide the item you needed at a great price, with smooth communication and prompt delivery. Your recommendation means a lot to us — thank you for choosing Built In Kitchen Appliances!
Needed to replace an unusually small…
Needed to replace an unusually small built-in microwave. Searched various websites with no luck, then thankfully came across Built In Kitchen Appliances website. HUGE choice, found what we needed, it was in stock, bought on line and picked up from the Warehouse on a Sunday morning. The warehouse is also a great place for viewing and bargins.
24 August 2025
Reply from Built In Kitchen Appliances Ltd
Thank you for your fantastic review!
We’re so pleased you found the right built-in microwave with us and that our wide range and Sunday warehouse collection made things easy. Great to hear you enjoyed your visit to the warehouse too — it’s always worth a look for a bargain!
Great Shopping Experience With Lee
What a brilliant service provided by Lee in-store. Was extremely helpful, knowledgeable and provided us with many options and suggestions. Really listened to our needs and helped us create a full list of products at a great price. Please pass our thanks on for a wonderful and very straight forward visit. Mr and Mrs Dutton
23 August 2025
Unprompted review
Reply from Built In Kitchen Appliances Ltd
Thank you so much for your lovely review, Mr and Mrs Dutton!
We’re delighted to hear Lee provided such a helpful and knowledgeable service, making your visit straightforward and enjoyable. We’ll be sure to pass your kind words on to him — he’ll be thrilled to know his support made such a positive difference.
Great customer service
Great customer service. Friendly and helpful staff. Great product at a great price!
6 August 2025
Reply from Built In Kitchen Appliances Ltd
hank you for your wonderful feedback!
We’re delighted to hear you were happy with our customer service and found the perfect product at a great price. We really appreciate you choosing us!
Brilliant shopping experience
Brilliant shopping experience. Lee really listened to what I wanted, no messing about, just honest and upfront. More than happy with fridge, freezer and hob he suggested would meet my requirements. Not had delivery yet so hope that goes as smoothly. Thanks Lee.
12 August 2025
Unprompted review
Reply from Built In Kitchen Appliances Ltd
Thank you for your brilliant review!
We’re so pleased to hear Lee was able to help you find the right appliances with clear and honest advice. We’ll make sure your kind words are passed on to him. We hope your delivery goes just as smoothly and that you enjoy your new fridge, freezer, and hob!
Reply from Built In Kitchen Appliances Ltd
We’re delighted you were happy with the quick delivery and smooth removal of your old appliance. We really appreciate you shopping with us!
Good experience
Good experience , drivers call an hour before delivery and very helpful
22 July 2025
Reply from Built In Kitchen Appliances Ltd
We’re so pleased to hear you had a good experience and that our delivery team was helpful and kept you informed before arrival. Your feedback means a lot to us!
Excellent service
Very happy with the service provided.
Ordered it on Saturday afternoon and it was delivered by Tuesday lunchtime. They took the old cooker away.
19 July 2025
Reply from Built In Kitchen Appliances Ltd
Thank you so much for your lovely feedback!
We’re delighted to hear your order arrived quickly and that you were happy with our delivery service, including the removal of your old cooker. We really appreciate you choosing us and hope you enjoy your new appliance!
Very happy with product
Very happy with product . Very fast delivery and collection of old fridge
13 July 2025
Reply from Built In Kitchen Appliances Ltd
Thank you so much for the fantastic review! We're thrilled to hear you're happy with your new product and pleased with the speedy delivery and collection service. If there's anything else we can help with in the future, just let us know.
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