Dome Tours Reviews 106

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had an excellent experience booking my trip with Dome Travel. They were incredibly knowledgeable, attentive, and genuinely invested in making sure my trip was smooth and memorable. What stood... See more

Rated 5 out of 5 stars

Alhumdulillah , dome tour has made our Hajj experience way better than expected. There were guides in every step. Reminder everyday to prepare us for the next day. Facilities everything so that we can... See more

Rated 5 out of 5 stars

DT made our ‘once in a lifetime’ experience of Hajj truly flawless. Logistically there in the blessed lands of Makkah and Medina, Mina, Arafat & Muzdalifa - our guides always made decisions which were... See more

Rated 5 out of 5 stars

Alhamdolillah after 3 years Allah called us for Hajj in 2023.It was His blessing that we had Dome Tours guides with us in this blessed journey. Their coordination, time management,clear communication... See more

Company details

  1. Tour operator
  2. Travel agent

Written by the company

Dome Tours’ story began with the above question! For us, there was only one answer. We needed to create a community. And that is exactly what we have been doing since our beginning in 2002. Almost 20 years on and we are still building global bonds of brother and sisterhood by providing excellence every step of the way for Hajj and Umrah. Our core ethos of khidma (service) underpins everything we do. And we guarantee that all of our customers’ needs will be comfortably met, their expectations exceeded and their goals before the start of the journey, accomplished. We push ourselves to go above and beyond what is expected of us, paying attention to the little details that are often missed. For example, all of our Hajj pilgrims are given our Hajj Essentials Collection, which are travel-friendly and functional items, such as an instant cooling towel, pain alleviating cream, a Tawaf friendly umbrella, and much more… We also ensure that our pilgrims are accompanied by doctors and scholars to tend to every health need and question. These facilities are just one of the ways we help to ease the strenuous journey to Makkah and Madinah as much as possible. As of today, we have served over 20,000 pilgrims And have established ourselves as a leading tour operator in the industry, winning multiple awards along the way. However, our greatest fulfilment comes from hearing how we have helped transform people’s lives and reconnected them with their faith. Alongside the spiritual sites of Makkah and Madinah, we also offer holidays to the most stunning, adventurous and relaxing global destinations. From the dreamy coastlines of Jordan to the bustling bazaars of Egypt, we have covered all grounds to bring people’s travel dreams to reality. Our packages don’t just come off the shelf We understand every person is different and that is why Dome Tours offers unique, tailor-made packages aimed not only at individuals but families, businesses and organisations. Through the spirit of a community, we aspire to help Muslims please their Creator, while building lifelong bonds between one another. Hajj and Umrah should leave everyone feeling transformed, and for years we have been building the right environment to accomplish this. Accreditations IATA Approved Agency ATOL (Air Travel Organisers License) granted by the Civil Aviation Authority ABTA (Association of British Travel Agents) Approved Hajj Ministry Agent


Contact info

4.9

Excellent

TrustScore 5 out of 5

106 reviews

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Rated 5 out of 5 stars

Wonderful Umrah experience from Dome Tours

Wonderful service from the Dome Team and the Sheikh from start to finish. The tour was highly informative and educational Islamically for all the holy sites visited and rituals undertaken. Enjoyed every day of the Umrah trip. Inshallah looking forward to booking another Umrah trip with Dome in the future!

16 August 2023
Unprompted review
Rated 5 out of 5 stars

Hajj 2023 with Dome Tours

Excellent organisation from Heathrow to Jeddah and back to Heathrow.

Exceptional support from the Sheikhs and an all round fantastic experience. I can’t praise Dome Tours highly enough. Everything they said they would deliver they did. Would not hesitate to recommend Dome Tours if anyone is thinking of Hajj 2024.

22 June 2023
Unprompted review
Rated 5 out of 5 stars

Dome Tours are trusted,reliable and…

Dome Tours are trusted,reliable and provide professional services. My wife & I have experienced the same during our hajj this year - 2023. May Allah (SWT) reward for their excellent services even in the most difficult circumstances when not in control!! I will recommend Dome Tours to everyone. Their experience in this field of service knows no bound.

22 June 2023
Unprompted review
Rated 5 out of 5 stars

Thank you DOME Tours

Thank you DOME Tours. Alhamdulillah.
With your guidance via webinars, seminars and telegram you were second to none. The way you organized and communicated made us feel valued and blessed in performing Hajj, one of the five pillars for a Muslim. Your transparent and honest communication when issues arose before and during Hajj was exemplary. All your guide's showed leadership with patience and understanding. In-Sha-Allah if I am blessed to go Umrah or Hajj again I'll be going with Dome Tours . I'll definitely be recommending you to family and friends. I know they will be in good hands In-Sha-Allah.

22 June 2023
Unprompted review
Rated 5 out of 5 stars

DT made our ‘once in a lifetime’…

DT made our ‘once in a lifetime’ experience of Hajj truly flawless. Logistically there in the blessed lands of Makkah and Medina, Mina, Arafat & Muzdalifa - our guides always made decisions which were so beneficial to the group. All the services were 10/10. Our guides Muhammad Sibai & Abdul Waheed Darr May Allah swt bless them were so so helpful and great leaders! 100% recommend

22 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent in all aspect

Hajj… once in a lifetime journey. Me and my three other family member had an amazing experience with Dome Tours. They were accommodating and taken all our request in consideration. They went above and beyond so all the Hujjaj can have an excellent and memorable experience without any issues. May Allah reward them for their selfless efforts.

22 June 2023
Unprompted review
Rated 5 out of 5 stars

An unforgettable journey!

For those readers who are looking at these reviews to make an informed decision, look no further… choose Dome Tours! I can’t recommend them enough!

Hajj 2023, an unforgettable journey. Me and my wife travelled for Hajj with Dome Tours, and we couldn’t be happier! Most, if not all prospective pilgrims in the UK, know about the new process of booking Hajj via the ministry’s platform… and it’s safe to say it was a bumpy ride. Alhamdulillah for Dome Tours and their team! Throughout the entire journey, from making our intention, to visiting the blessed lands in Makkah and Madinah, to returning home, we were guided by experts – whether it was webinars, seminars, talks delivered by the group Sheikh’s, guided walking tours, down to demo’s on how to pack your bag for Mina and how much money to take, no stone and no question was left unanswered. My goal was to make a journey to Allah, with little to worry about when it comes to logistics, planning and all the other boring but super important things in the background, so I could entirely focus on ibadah – this was achieved through the mercy of Allah and Dome Tours. If you want an unparalleled experience, gain substantial knowledge, focus on ibadah and all the other wonderful things we managed… then I highly recommend Dome Tours.

A special shoutout to our Amir, Na’eem Raza and of course Jiva Akbor, for your guidance and patience! JazakAllah to Abdelrahman Helbawi for all the work in the background and facilitating this amazing experience. Finally, Sheikh Amar and Sheikh Mahmud we benefitted from your knowledge immensely. Allah reward you all!

19 June 2023
Unprompted review
Rated 5 out of 5 stars

Hajj 2023

We received incredible support and guidance from Dome tours throughout our Hajj journey. The sheer scale of Hajj creates so many logistical difficulties but our guides steered us through with poise and compassion. We felt safe and looked after at all times and I would highly recommend Dome tours to all!

22 June 2023
Unprompted review
Rated 5 out of 5 stars

Hajj 2023

Overall Alhumdullilah our Hajj 2023 experience was amazing. Dome tours and the Dome guides did a great job in helping us though our journey. A big thank you goes to our Dome Guides on the DT 1000/1100 package, they did a brilliant job in ensuring that we were looked after every step of the way, from London to Medina to Makkah and back to London. We could not have asked for better guides!!!
However the one thing that needs to be improved is the Hajj application process which is managed by Nusuk. Dome tours did the best they can do to help with the application process but there were too many system errors and payment issues which Nusuk must fix to improve the process.

22 June 2023
Unprompted review
Rated 5 out of 5 stars

DT’s dedication is second to none

This year was my first year doing hajj or umrah, and after the horror stories I heard about Hajj last year I was very nervous and apprehensive. Alhamdulilah, Dome Tours exceeded all expectations. Before we even left the UK they weee taking care of us with an amazing seminar with a doctor and shuyookh available to answer any questions and the khutbah series to prepare us spiritually.
Whilst we were there, the Dome Tours team made everything so smooth for us from an organisational point of view and the team were always on hand for any support or guidance we needed. Also, having a sheikh with us every step of the way was such an amazing spiritual experience. They looked after us physically, spiritually and emotionally so we were truly able to focus on our Ibadat knowing that everything else is taken care of. I couldn’t recommend Dome Tours highly enough to anyone who is going on Hajj or Umrah - you won’t regret it, their dedication is second to none. May Allah reward the entire team for all their efforts and intentions, Ameen!

22 June 2023
Unprompted review
Rated 5 out of 5 stars

Dome Tours Hajj / Umrah

Going hajj alone I was very excited but a little apprehensive, Dome tours before, during and after my hajj journey were so helpful, reassuring and supportive. Thank you to Dr Rizvia Khan, Mohammed Sibai, Abdul Waheed Daar and my guardian angel Lutfi, And of course Sheikh Abdel Rahman Helbawi for the telegram messages, Seminars and tours. You all made my spiritual hajj journey unforgettable experience. To have a guide, a medical professional and a scholar throughout our spiritual journey counts for a very well organised and experienced tour operators. May Allah reward all their efforts.

22 June 2023
Unprompted review
Rated 5 out of 5 stars

Hajj 2023. DT.

Assalamu Allaikum. We went to Hajj this year with DT. I have heard a lot of stories about people going to Hajj and they having problems with the company they went with or their guides but Alhamdulilah this wasn't the case with us. I could not find any fault in their service. They went above and beyond. I will definitely recommend them to everyone. May Allah grant them succes in this duniya and akhirah and reward them abundantly for their efforts. Ameen. JazakAllah khair

22 June 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic

The company Dome Tours are absolutely brilliant. This is the second time I have gone with them and Insha’Allah would go again in the future with them too. Sheikh Abdul Rehman is such a wonderful Person Allah Humma Barik and will go above and beyond for all your needs and makes your whole journey run smoothly Alhumdulilah. The staff at Dome Tours are all brilliant and help you with every step of the way with booking process and give clear guidance. Been absolute delight and will cherish my journey with them always

19 June 2023
Unprompted review
Rated 5 out of 5 stars

Hajj 2023. Amazing.

Dome tours made my Hajj 2023 an amazing experience. They are highly recommended. The guides and everyone else were really amazing. I would travel with them again without hesitation. Simple as that.

1 July 2023
Unprompted review
Rated 5 out of 5 stars

Alhumdulillah

Alhumdulillah , dome tour has made our Hajj experience way better than expected. There were guides in every step. Reminder everyday to prepare us for the next day. Facilities everything so that we can focus on our ibadat. Walking tours with boss ARH was cherry on top. So much learning. They keep you engaged as much as possible. Highly recommend them.

23 June 2023
Unprompted review
Rated 5 out of 5 stars

Dome Tours just Outstanding with Excellence

My special thanks goes to outstanding and exceptional services and support provided by @AbdelRahman_Helbawi working around the clock and behind the scenes for months to make our experience easier and all the Dome Tours team & guides for their care, guidance, devotion and support that allowed me personally to enjoy and fully focus 100% on my Hajj and meditations.
I have to say that everything that i learned from DT Webinars and Seminars was not only practical but critical to successfully completing all rituals. I used every advice and helped me be prepared and enjoy fully this once in a lifetime experience. I cannot thank yo enough except to pray you prosper and continue to help more to achieve the same.
Jazakoum Allah

28 June 2023
Unprompted review
Rated 5 out of 5 stars

Superb 🫶

Amazing, amazing, amazing. Incredible service from the very start - we were kept more up to date by Dome Tours than Ministry of Hajj themselves! They need to hand over Nusuk to Dome Tours and watch it flourish. 2023 Hajj process was new to everyone, but Dome Tours were so reassuring, proactive and reliable! We had no doubt they will facilitate everything as planned (and they did more!). They truly take pride in what they do and it shows! The team are a gift from Allah for the Hujjaj. The experience, knowledge, hard work, energy, motivation and skill they brought were unparalleled - I'm sure the other Hujjaj will agree. I recommend Dome Tours to everyone. Nothing I say will be enough. May Allah reserve a special reward for every single one of you at Dome Tours. By the power of Allah, thank you for facilitating my dream of Hajj in ways better than I expected.

22 June 2023
Unprompted review

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