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Donate Clothes UK Reviews 2,288

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TrustScore 5 out of 5

5.0

Donations Centre
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Review summary

Created with AI, based on recent reviews

Evaluating 240 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the ease and simplicity of the service, from booking collections to the overall donation process. Many appreciate the well-designed and intuitive website, making it straightforward to arrange collections and manage details like the number of bags. Reviewers frequently praise the efficient communication, noting timely text messages and emails that provide exact time windows, real-time tracking, and collection confirmations. The collection staff are consistently described as pleasant, friendly, and helpful, contributing to a professional and reliable service. Many people find the service incredibly convenient, especially compared to taking items to charity shops, and express a strong intention to use it again.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and ease of use, with... See more

Delivery service

Customers had positive experiences with delivery service, consistently reporting timely collections and... See more

Staff

Consumers find staff to be positive, with many reviewers consistently praising the friendliness and... See more

User experience

Users describe positive interactions with user experience, consistently highlighting the ease and simplicity... See more

Booking process

People report positive experiences with the booking process, finding it easy and efficient, even when... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow...what a fantastically easy and simple way to clear out all your unwanted clothes and donate to your favourite charity at the same time. So simple to book a date and time of collection to suit y... See more

Rated 5 out of 5 stars

It has a well thought out website that is intuitive to use. Changing aspects of delivery, like increasing the number of bags is a cinch. Having information about the associated charities is r... See more

Rated 5 out of 5 stars

I unfortunately lost my husband suddenly and had 3 wardrobes full of clothes to donate. Easy to book, no fuss and collected on time. Takes all the hassle out of traipsing around charity shops. You ca... See more

Rated 5 out of 5 stars

I spotted this company on an advert on Facebook as I don’t drive I am unable to go to the charity myself so this was the greatest opportunity to book this firm to collect my bags. The whole procedure... See more

Company details

  1. #1 of 4 best companies in Donations Centre
  2. #1 of 11 best companies in Charity
  3. #2 of 27 best companies in House clearance service
  4. #1 of 3 best companies in Professional Organiser
  5. #1 of 29 best companies in Recycling centre
  6. #1 of 7 best companies in Charity shop

Written by the company

Empowering Donors, Supporting Charities: The Vision of Donate Clothes UK. Dive into the world of sustainable clothes donation with Donate Clothes UK. Our platform stands as a testament to the power of collective effort. We believe that every piece of clothing can make a difference. By reshaping the landscape of clothes collection in the UK, we bridge the gap between donors and charities. Our innovative approach ensures that your donations not only benefit the environment by reducing textile waste but also support various British charities.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

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Rated 5 out of 5 stars

Collection

Brilliant kept me up to date on time of collection with texts well in the time would highly recommend and will DEFENITLY use again and recommend to others

9 December 2025
Rated 5 out of 5 stars

Efficient, easy to use

Saw an advert pop up for Donate Clothes UK just as I was having a clear out. Had a look at the website and booked collection in for the next day. You can leave instructions as to where the driver collects the bags. You then get a booking confirmation with estimated collection time and you can track the driver live when the time is near. Friendly and polite driver. Excellent. Will use again.

21 November 2025
Unprompted review

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