Donbet Reviews 129

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the customer service for being helpful and responsive, often highlighting the efficiency of the live chat. Many people also appreciate the user-friendly website and the wide variety of games available, making for an enjoyable experience. However, some customers have expressed dissatisfaction with the withdrawal process, citing issues such as blocked withdrawals, unexpected fees, and delays in receiving funds. A few other people also felt that the website's payment system was unclear, particularly regarding currency exchange and transaction limits.

What people talk about most

Website

Reviewers mention ambiguous feedback about the website. Many customers praise the site for its ease of use,... See more

Payment

Reviewers highlight ambiguous aspects of payment. While some customers praise fast payouts, quick... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the helpfulness and efficiency of live... See more

User experience

Users describe positive interactions with the platform's user experience. Many reviewers highlight the site's... See more

Product

Customers had ambiguous experiences with the product. Many reviewers praised the good selection and variety... See more

Based on these reviews

Rated 5 out of 5 stars

I opened an account with these (I’m in uk) Saturday night and won £550. My withdrawal showed success at 2.25am and I received my funds at 9am this morning (via sepa) I was dubious about this as... See more

Rated 5 out of 5 stars

User name sara3333 **update withdrawal recieved absolutely no problems** Great site, lots of games and very easy to navigate. Have just requested my first withdrawal so hopefully it goes smoothl... See more

Rated 5 out of 5 stars

Excellent provider and as a new customer I was very impressed with withdrawal method as it was withdrawn the following day at 7am and by bank transfer (SEPA) it was in my account by 10am. Verification... See more

Rated 5 out of 5 stars

I absolutely love this platform!!!Ive had great experience not only with the casino but customer service as well great job

Rated 5 out of 5 stars

Such a great casino. Great selection of games to pick from, easy to get around website. And 10/10 customer service all the time! Fantastic casino

Rated 5 out of 5 stars

Book of dead slots. Can gamble with crypto large selection easy layout and setup awesome site 👍 Dplumley85

Rated 1 out of 5 stars

They've blocked my withdrawals for a month now and won't pay out £500. They claim there's some kind of investigation after over a year of playing and two verifications. They refuse to provide any info... See more

Company replied

Rated 5 out of 5 stars

Im new to this site and always love the free spins on sign up and having easy to use is great

Rated 1 out of 5 stars

silver Brunomk98 Junior Apprentice 1 minute ago DON't BET is more real ! Did not get my last wihdrawal, blocked my account without any profs, just said I broke some terms and conditions. Remov... See more

Company replied

Rated 2 out of 5 stars

It's impossible to communicate with this site. You're told they are experiencing high chat volumes. Understandable to a certain extent but every night? I waited over an hour without an agent answerin... See more

Company replied

Rated 5 out of 5 stars

Great casino. Fast and easy withdrawals. Great promotions. Would recommend

Rated 5 out of 5 stars

The casino has all sorts of slots from every provider you want to play with!

Rated 5 out of 5 stars

Great game selection, easy to access site and plenty of deposit methods! 👍 😊

Rated 1 out of 5 stars

They pay but one withdrawal at a time. What it means is that if you withdraw for $100, then you must wait till the transaction is finished. I had withdrawal for $256, was on pending. I've deposited $2... See more

Rated 1 out of 5 stars

Kyc proof funds for deposit cashout in crypto with long cashout 3 busness day if high- winnings never get cashout Same méthodes that velobet and cosmobet Freecash exclusive offer never credited

Company replied

Rated 1 out of 5 stars

Complete scum. Avoid like the plague. I deposited in uk pounds and withdrew the same. But yet I was deducted £78 cause of currency exchange. Complete scammers. Your reply is so untr... See more

Company replied

Rated 1 out of 5 stars

Donbet owes me thousands. Refusing to pay out. I’d advise anyone considering using them to think again or the same will happen to you. They constantly lie and I expect they will claim the money isn’t... See more

Company replied

Rated 1 out of 5 stars

Scammers Okay so no doubt they'll respond to you with "RNG" and respond to this with the same spiel, how its random but yeah, all because they write it doesn't mean its true. there licensed in a plac... See more

Company replied

Rated 1 out of 5 stars

Good games seem fair but when they take your money out of your visa debit card card it’s says a different company loads of times but dodgy

Company replied



Contact info

4.1

Great

TrustScore 4 out of 5

129 reviews

5-star
4-star
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1-star

Replied to 85% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great site

Great site
So far I am very happy with the customer service here, they always try to help. Witjdrawals are processed very quick and are always in my bank account within 24 hours, weekends will delay this a bit, what more do you need, it is as a site should be, they try hard to keep their customers.
Admittedly, UK players cannot access all of the games, but there is still a lot of choice.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Great casino site.

Great site with a massive range of slots and very helpful customer service. The live chat agents actually know what they are doing and help you out instantly. Deposits are instant and the layout is very clean. One of the best and genuine casinos out there.
Also has most of the good slots which is a bonus for me.

4 April 2026
Unprompted review
Rated 1 out of 5 stars

Operating illegally in the UK

The company behind donbet is called Santeda International B.V. It's unknown who is behind their company. They stay anonymous by using multiple layers of offshore companies, nominee directors, and entities in countries like Georgia. According to GAMRS, they operate an extremely advanced and highly coordinated network of interconnected websites, payment systems, and backend infrastructure. It’s designed to be flexible and resilient, if one site gets blocked, others can quickly replace it. GAMRS have also published a report claiming that they target people who are excluded from gambling, and that some of the games on their platforms may be unlicensed or potentially pirated.

5 April 2026
Unprompted review
Rated 5 out of 5 stars

Real UK review here

Real UK review here:

Was a bit skeptical seeing some reviews about this site. So far been a 10/10 experience. Support replies fast. Won just over 2 grand in my first hour and cash withdrew within 12 hours after KYC checks. Great site don’t understand the negative feedback:)

19 March 2026
Unprompted review
Rated 1 out of 5 stars

They pay but one withdrawal at a time

They pay but one withdrawal at a time. What it means is that if you withdraw for $100, then you must wait till the transaction is finished. I had withdrawal for $256, was on pending. I've deposited $200 again and won $700. I tried to withdraw $700 and I wasn't able to because I had $256 withdrawal on pending. Are you kidding me??? Well this is how they run the business then so be it. $256 came in after one day. I've deposited $100 and won $300. I tried to withdraw for $300 and previous transaction for $256 was still on pending. Because of it I wasn't able to take the fund out. This website is total joke!!!!! DONT PLAY HERE FOLKS!!!

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Very good casino

Very good casino. Reliable and fast withdrawals. Good voice of games and a good sports section

7 March 2026
Unprompted review
Rated 1 out of 5 stars

This is a fake casino with no license... you will not get your winnings.

This is a fake casino. If you read their terms and conditions they do not mention who their gaming license is with. Ask them... they can't answer it. I would invite Donbet to reply to this review by telling people who their license is with.

You will then win money and they will not pay you. Because they have no license you have nobody to complain to to retrieve your winnings.

1 March 2026
Unprompted review

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