I submitted my order on October 17th 2023. Dono Mano took the payment but have sent no confirmation of my order or any means to track the order.I have submitted a complaint and have received a 'ticket... See more
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See what reviewers are saying
Ordered on the 28/08 chased tracking and order a number of times and as others have said many times you get a generic response promising the goods soon. Can we give you a money off voucher to make u... See more
Pésimo ! Sus artículos se ven de buena calidad en las fotos y no son tan económicos. Me compre un abrigo de $1,300 , llego dos meses después y la tela se veía extremadamente chafa , me quedo pequeño... See more
Misrepresented their product online. Sizing way off, several sizes too small. Poor quality sewing, with many loose threads. Sent from China. No return or exchange possible. Only offer a 15% rebate o... See more
Company details
Information provided by various external sources
Dono Mano is a clothing and accessory online store, based in the the sunny Florida. The mixture of trendy, sophisticated and contemporary clothing, shoes and accessories has made Dono Mano an inviting and stunning online shop. Our store offers unique apparel and accessories to men who value versatility, style, and comfort. Dono Mano prides itself on providing excellent customer service. There is always somebody to answer you and help you find whatever you need. That's not even mentioning our great selection of fun and beautiful clothing, shoes, and much more! Order today and let us help you redesign or add to your existing wardrobe. We have men's clothing and accessories to fit all budgets while maintaining quality. You are always wholeheartedly welcome at our site, while we try and answer each and every request in emails by our own personal agents. Whether you need assistance in finding a special look or you just want to browse on your own, we aim to make you look and feel good. Whether searching for the perfect outfit, the perfect pair of shoes or the perfect jeans, Dono Mano has what you're looking for.
Contact info
United States
- donomano.com
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just shut down
was about to buy some pants but luckily i ended up before it.
all i ask is how is the website still up? after all the unhappy costumers, after all the bad deals, after all the 'no refund' comments.. come on. stop making dirty money.
I would give less stars if it was…
I would give less stars if it was possible, I ordered stuff before reading these comments and surprisingly something turned up at my doorstep, unfortunately it wouldn't have even fit a small child.. I'm a 2xl
Sent ripped pants 3 weeks late & wont return
This crap company took 4 weeks to get items to me when I paid for 2 day shipping. Then sent me a pair of pants that were ripped and refused to take them back. You are not even allowed to write a review on their website- they only have fake reviews that they posted. Screw Dano Mano. Cheap quality crap and bad service
Horrible customer service experience
Horrible customer service experience! I wasn't able to get a clear answer from them how to return my item for over 2 weeks now. Calling AMEX to dispute the transaction, as this business totally seems not legit.
Reasons of the return: really bad fabric quality, sizing is off as well.
Also called NipKit- AVOID
This company is also called NipKit in ads- Avoid. Instagram needs to boot them off.
Scam all the way!
Scam all the way, stay away from this!
Cheap items from China is all they got. Doesn’t look anything like on pictures and the sizes, well....ordered L and I got XL/XXL, have no idea. The tag was removed.
Have to pay the return by myself or get 10% refund and 25% discount on my next purchase. Who wants to buy more from you when you even don’t know how to do your job?
I understand cash is king. But unhappy customers won’t give you anymore cash.
I’m not getting ruined by this not so smart shopping online from this company. But they could at least try to send me something that was close to what i ordered and the same size.
Thanks a million INSTAGRAM for allowing…
Thanks a million INSTAGRAM for allowing your users to get RIPPED OFF.
Im so upset. Should’ve done my homework and checked this company’s reviews before ordering. Tried canceling my order the next day and they refused to refund. They just processed the credit card and as per other reviewers they don’t even send you the product for at least a month or two so why wouldn’t they just refund my money? Not a good start! I contacted my credit card company and canceled my credit card (after this company received the payment). I figured it’s bad enough they’re ripping me off at least they cant scam any more money from my credit card.
Update: So I received my order and sure enough too small and horrible horrible quality. Basically I purchased 2 five dollar pants for $50 usd !
I BEEN RIPPED OFF
Dishonest and poor service and quality
they delivered my order short over a month after I ordered and I notified them about this it's been over a month again since they told me I will be notified when my order is shipped...please avoid this low quality fabric dishonest dealer
Never order from this company
Never order from this company! The merchandise is cheap and the company will rip you off by shorting your order or not sending your items at all. #ripoff #cheap #scam
I ordered a t shirt almost one month…
I ordered a t shirt almost one month ago and still didnt get it . I cannot reach nobody on the phone , i just take automatic emails. I would never recomend this sh*** .
I order a pants
I order a pants. My order took 10 days before it was process and that was only when I reminded them . That is ok if the product is good. It took about 1 month to reach me . After recieving the product. I realise it was not what it mention . Expensive is ok . Bad quality , wrong colour . Basically I buy and throw them away . I didn't expect the review to be that bad . Now I am one of them to give bad review . Seriously nothing good at all . Long time to reach me , bad quality , wrong colour .
Мade two orders
Мade two orders, they send me the wrong size and after 7 days you have no chance to return the orders
They steal people's money and time!
I ordered a jacket in October and didn't get my purchase until December . The size I received was wrong and when I went to get a refund, they tried to convince me to hold onto my product and they'll give me a 20% refund because of the high costs to return items by post to China. However the product wouldn't fit me so wasn't any good so I sent it back which cost me an extra 15euro. After I sent it back and explained to their customer service staff of the situation, I got no response and I keep emailing them without any response since December.
I Would highly recommend people not to purchase on this website because once you order, It'll take months for your product to arrive, the product might not be what you ordered and once you payed, your money is gone.
Buyer Beware!
I ordered a shirt from this company. I used their sizing chart and ordered a size larger than I usually wear. The shirt arrived and was way too small--not near the sizes on the chart. I contacted the company and they offered a 10% refund and 25% off another item and I could keep the product IF I would purchase something else. Since I had used their information to order in the first place, I would not order from them again. I could also return the item to their supplier and get a refund but I would have to pay the (expensive) shipping to China. I told them that I would keep the item, pay for it and tell others of my experience.
worst ever consumer experience
worst ever consumer experience; 3 weeks with out any notice about my purchase order. only e mails asking form more time. im sure they are usin customers money to do laundry
Avoid
Avoid! There's a reason why comments and ratings are disabled on the likes of Facebook - stay well clear. I ordered an item that wasn't fit for purpose then they made it very difficult to return - had to use PayPal resolution - took a lot of persevering and return postage eventually cost £20. Avoid this company - should not be trading
Good product / Slow delivery
I have purchased their products on two separate occasions. Delivery was very slow but I was satisfied with the quality and fit of the items once they finally arrived. As of this point I feel comfortable enough to purchase purchase future products from them.
Their customer service is wheck
I have a problem with my order, I order two jackets from them which they sent separately. The first one I still haven't received it. The second one is empty. I sent them lots of emails but no one bothered to attend my complaint. I don't have my money I don't have my order. It's been over two months now since I ordered from them. Their service is poor and don't care about you as long as they have your money.
The whole process and product is a joke.
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