DON PAELLA CATERING CORP. Reviews 71

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Food for my parents 60th anniversary was great, from planning to punctuality. Highly recommend.

Rated 5 out of 5 stars

Had them cater my 50th bday party by roasting a pig as well as their famous Congo rice and plantains- everything was perfect- this is the second time we have used them and we wouldn't hesitate to use... See more

Company replied

Rated 5 out of 5 stars

We had 80 people for dinner at our home in Palm City, FL. I talked with Don Paella Catering over the telephone to make the arrangements for our dinner. They were so accommodating and helpful with my... See more

Company replied

Rated 5 out of 5 stars

All of our 150 guests enjoyed the food, and the "prep and cooking" which added to the anticipation. From making the arrangements with office staff to the cook and service staff that was on site, thin... See more

Company details

  1. Caterer
  2. Food products supplier

Information provided by various external sources

We understand how important to you is your event. Our staff will make sure that not a single detail is overlooked to make it perfect. We have a great passion for our business and our company is well known for providing excellent food and professional services at an affordable price. We cater weddings, corporate events, baptisms, family gatherings, private parties offering the most amazing Paellas, Roasted Pig (Lechon asado) Caribbean and regional dishes. We are excited to have you here. Call us now to cater your upcoming event.


Contact info

4.8

Excellent

TrustScore 5 out of 5

71 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Excellent!

Great presentation and delicious food. The rice was cooked just right and the chicken was moist. Tons of seafood in the paella. Great value for the price. The guests were pleased and still talk about how good everything was.

28 October 2016
Unprompted review
Rated 5 out of 5 stars

Exceptional Quality

I have used Don Paella two times. Our first order was simply appetizers and finger foods. The meal was delivered on time and my guests loved it! Everyone was wanting more. Our second order was for a small gathering I was having at my home. I live in a condo so making the Paella here was impossible. They delivered it to me on time, fresh and it was decadent! My guests loved the meal and so did I for the next three days! Good prices, great food and I will do business again.

28 October 2016
Unprompted review
Rated 5 out of 5 stars

Professional, delicious and courteous from start to finish!

I had Don Paella cater and provide bartending services for a party at my home, and I couldn't be more pleased with the level of professionalism, friendliness, the quality of the food, and overall the way they made sure that I felt at ease. And, we had lots of leftovers, which were a special treat for the week when we did not want to cook!

28 October 2016
Unprompted review
Rated 5 out of 5 stars

Affordable and Delicious!!

Dependable and on time! Would definitely recommend and hire again! Delicious paella!! Everyone raved about the food. If you're looking for something different for your event, this is it! Thanks Don Paella.

28 October 2016
Unprompted review
Rated 5 out of 5 stars

On schedule, professional service

This is the only Paella catering service that I can recommend. What they tell you you'll get is what you get; and then some. When they tell you when you'll get it, is when you get it. Not 10 minutes late or 20 minutes early. These are professional people who know how to cook and come with a bonus. They are warm, decent and personal human beings. Cant wait for the next one.

28 October 2016
Unprompted review
Rated 5 out of 5 stars

Great Food and unbelievable service!

We have used there service at several company and personal function. There food is always fresh and very tasteful. There Profesional service and great employee is unbelievable. They will always be our catering company for all my partys and company function!

28 October 2016
Unprompted review
Rated 5 out of 5 stars

Great Party!

Great food, courteous folks. Would hire them again for a relaxed, delicious party!

28 October 2016
Unprompted review
Rated 1 out of 5 stars

Don paella doesn't not care about customer satisfaction

Did not receive what I ordered - don paella would rather line their pockets with the money then to make a customer happy

28 October 2016
Unprompted review
DON PAELLA CATERING CORP. logo

Reply from DON PAELLA CATERING CORP.

Hello Manny,

We do not like to see any unhappy customers. But in all honesty I think your review is not fair. You ordered a "Paella Real" and it states clearly in the description on our website and on the invoice that I sent you that it doesn't have chicken and/or sausage. Therefore that is what we served at your event. I offered to give you a $50.00 discount because you were not satisfied. We sincerely feel your frustration if your were expecting those ingredients but here is a copy of what the invoice and the website describes as the paella you ordered.
""PAELLA REAL - Seafood paella with shrimp, scallops, fish, calamari, clams, and lobster tails, garnished with roasted red bell peppers and green peas (The amount of lobster used in this paella is one halved tail for every guest.""
We would love to make things your way and gain you back as a customer if you allows to do so. I will offer you a reasonable discount on your next purchase.

Thank you for your feedback

Youry Tundidor
Owner

Rated 5 out of 5 stars

Superior Experience

I had the pleasure of engaging Don Paella Catering Corp. for a party at my home. Both the chef and assistants were excellent! They were very professional and courteous with me and my guests. They went around and inquired how they could further ensure we enjoyed their appetizers and food. I can't wait to hire them again!

28 October 2016
Unprompted review
Rated 2 out of 5 stars

Hard to reach

I'm booking them for my wedding because of the prices and good reviews online but they were almost impossible to get a hold of! We had to send numerous emails and call every day for weeks until finally getting a response. It's almost like they don't want our business or just don't have enough employees to answer the phone and dedicate the time that is needed.

28 October 2016
Unprompted review
DON PAELLA CATERING CORP. logo

Reply from DON PAELLA CATERING CORP.

Hello

I truly apologize that you found it difficult to reach us. Of course we want you business and we value you as a customer. Before you left this review we had already talked and made arrangements for your wedding in Feb of 2017. I hope after we cater your wedding you'd consider revising this review. Thank you so much for your trust in us and I'm sure you'll love our food and services.

Youry Tundidor
Don Paella Catering

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