Dont Waste Money Reviews 

5,639
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,675 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being exceptionally polite, friendly, and incredibly helpful during home visits or personal interactions. People genuinely appreciate the very smooth and efficient switching process, noting that clear explanations make understanding new energy tariffs and saving money completely straightforward. However, some reviewers were not at all happy with the aggressive sales tactics encountered during unexpected visits at their homes. A few other people also felt that the initially promised financial savings were completely inaccurate, resulting in unexpected costs or noticeably higher bills instead.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and very knowledgeable during their interactions. Reviewers... See more

Customer service

People report positive experiences with customer service, praising staff for being helpful, polite, and... See more

Service

Customers report overall satisfaction and positive experiences with the service. Reviewers frequently... See more

Price

Customers consistently note positive experiences with price, highlighting significant savings and helpful... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that staff members are polite, knowledgeable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had Charlie and Michael come over and we had the most pleasent conversation! They were immensely helpful and informative, they went above and beyond to help us! They even made a summary version to... See more

Company replied

Rated 5 out of 5 stars

Very good pairing. Lively , humorous and sorted everything 👌 Explained comparisons and hopefully we will save some money. 🤞 Unfortunately we did not get their names but nice sales people and kn... See more

Company replied

Rated 5 out of 5 stars

I didn’t realise how much I was being overcharged by my current energy company until I saw the independent reviews. Neither did I realise the price increases due in 1st July and Oct 2026. I signed up... See more

Company replied

Rated 5 out of 5 stars

Was sceptical at first when opening the door, but when I explained I couldn’t move from my current supplier (pay as you go meter that was here when I bought the house), they explained I could and they... See more

Company replied


Company details

  1. #20 of 40 best companies in Price comparison site
  2. #40 of 51 best companies in Boiler supplier
  3. #15 of 31 best companies in Electric utility company
  4. #18 of 42 best companies in Energy supplier
  5. #22 of 35 best companies in Green energy supplier
  6. #17 of 35 best companies in Mobile network operator

Written by the company

Dontwastemoney.co.uk is dedicated to finding customers both domestic and business, the best deal on their gas and electric. We compare all UK energy tariffs free of charge.

Working hard to find you a better deal on your gas and electricity!

Written by the company

An easy, hassle free way to save money on your home and commercial utility bills.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(5,639)

2,646 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The agent was very knowledgeable about…

The agent was very knowledgeable about the energy. He was confident and very pleasant whilst explaining terms. He was not at all “pushy”! A very well presented Manager. One happy customer thank you. Managers name Kelvin Robinson.

6 August 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello Teresa, thank you for your wonderful feedback. We’re delighted to hear that Kelvin Robinson was knowledgeable, confident, and pleasant throughout your interaction.
It’s great to know that he explained everything clearly without being pushy and that you felt comfortable and well informed. We’re pleased to hear that you’re a happy customer!
Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

The girls were amazing and lovely…

The girls were amazing and lovely really polite and explained everything great

6 August 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Staff were amazing

Staff were amazing

5 August 2026
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Reply from Dont Waste Money

Hello Tracy, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Met Michael and Jessica

Met Michael and Jessica, lovely people helped me switch to British Gas and explained everything really well !

6 August 2026
Unprompted review
Dont Waste Money logo

Reply from Dont Waste Money

Hello Hayley, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 4 out of 5 stars

The young lady was very polite and…

The young lady was very polite and helpful with all of inquiries i asked

3 August 2026
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Reply from Dont Waste Money

Hello William, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

New Tariff

Very good at Explaining all about the new tariff

5 August 2026
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Reply from Dont Waste Money

Hello Maurice, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Very friendly

Very friendly, didn't pressure but explained everything 👌

6 August 2026
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Reply from Dont Waste Money

Hello, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Young chap named James talked me…

Young chap named James talked me through explaining things as it went on

6 August 2026
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Reply from Dont Waste Money

Hello, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Great service

Great service

6 August 2026
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Reply from Dont Waste Money

Hello Shaun, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Lovely lads

Lovely lads! Very genuine also!

5 August 2026
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Reply from Dont Waste Money

Hello, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Just had Stan at my door who was very…

Just had Stan at my door who was very helpful, I’m usually very dubious about door to door sellers but honestly he put me at ease and was very lovely and understanding. Obviously the change over hasn’t happened yet so can’t say for sure if this is a big impact for our gas and electric yet but I’ve been switched over from OVO to British Gas and saving £33 a month😮

5 August 2026
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Reply from Dont Waste Money

Hello Paige, thank you for your wonderful feedback. We’re delighted to hear that Stan was helpful, friendly, and understanding, and that he put you at ease despite your initial reservations about door-to-door sales.
It’s great to know that he explained the switch clearly and that you’re expecting to save around £33 a month. We hope everything goes smoothly with your changeover and that you’re pleased with the outcome.
Thank you for taking the time to share your experience. We really appreciate your kind comments, and we’ll be sure to pass them on to Stan.

Rated 4 out of 5 stars

the young man who sold me the deal was…

the young man who sold me the deal was great and told me all I wanted t know but the person who phoned me sounded like robot

5 August 2026
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Reply from Dont Waste Money

Hello Mike, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Friendly

The guys that came where really friendly and kind. They didn't pressure me at all and I felt comfortable around them.

5 August 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello Helen, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

The man who helped me was really kind…

The man who helped me was really kind and helpful he reassured me about everything and even offered to buy me another Greggs breakfast because I was trying to eat mine while’s he was talking to me. Has helped me save so much money too by switching from Scottish power

5 August 2026
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Reply from Dont Waste Money

Hello Chloe, thank you for your wonderful feedback. We’re delighted to hear that our representative was kind, helpful, and reassuring throughout your interaction.
It’s lovely to hear that he went the extra mile to make you feel comfortable, even offering to buy you another Greggs breakfast while you were trying to enjoy yours! We’re also pleased that he helped you find significant savings by switching from Scottish Power.
Thank you for taking the time to share your experience. We really appreciate your kind comments and will be sure to pass them on.

Rated 5 out of 5 stars

Very friendly guy

Very friendly guy, not pushing. Was honest and open. Explained everything and if I didnt understand then went through it again. Didn't use jargon that i had no chance of understanding. Was helpful and understanding with me suffering mental health issues. Guy was called Charlie, deserves been recognition 👏

5 August 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello Barry, thank you for your wonderful feedback. We’re delighted to hear that our representative was kind, helpful, and reassuring throughout the conversation.
It’s lovely to hear that he went the extra mile to make you feel comfortable, even offering to buy you another Greggs breakfast! We’re also pleased that he helped you find potential savings by switching from Scottish Power.
Thank you for taking the time to share your experience.

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