While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Nothing wrong with the products but the company use the cheapest and worse delivery company (YODEL) and can't deliver my parcel for four days!!! It is best to get DOOG-branded products from retail shops, not from them!
Sent out different colour not as Im bought!! Unprofessional service! Don't care about clients! Stopped buying from them!
I purchase a small dog treat pouch for £20.00 - which is twice the price of other products - and it fell apart after 6 months. I sent photos but the company refused a replacement on the grounds of 'you used it regularly for 4 months and are outside our 5 month returns window'. My two other treat bags cost me £10 and £11 respectively and both are in excellent condition after 2 years. If I were you, I'd steer clear.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
