Dooleys Furniture LtdReviews 

344
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordered a copper table lamp to match 2 others (floor and table) that we had previously bought elsewhere. The lamp was absolutely fine but, unfortunately the colour of the shade (and therefore the lig... See more

Rated 3 out of 5 stars

Saw this on a friends face book page and she told me about your company ...compared your products with Wayfair and preferred the finish on your lamp and the price was better. Lamp arrived within speci... See more

Rated 5 out of 5 stars

Excellent service. We were offered free next day delivery, living in West Wales this is not commonplace especially with large heavy items. The price was considerably cheaper than other websites but... See more

Rated 5 out of 5 stars

We recently purchase a mirrored chest of draws from Dooleys furniture of which we are so pleased with. The quality is excellent, we were kept updated with delivery & they were delivered on time by a v... See more

Company details

  1. Home Furniture Shop

Information provided by various external sources

White Furniture, Shabby Chic Furniture and Mirrored Furniture retailers. www.dooleysfurniture.com ----------------------------------------------------


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

344 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(344)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely product and excellent service

Ordered a copper table lamp to match 2 others (floor and table) that we had previously bought elsewhere. The lamp was absolutely fine but, unfortunately the colour of the shade (and therefore the light) was different so it looked really odd in our room. arranged a return myself through Hermes. Despite other reviewers' comments on poor communication, I found that with regular communication and information from my side, John was professional and issued a full refund the day after receipt of the returned goods. I cannot fault his customer service and I would not hesitate to order from Dooley's again or recommend ordering to others.

4 March 2022
Unprompted review
Rated 5 out of 5 stars

ordered chairs which were meant to be…

We ordered stools which turned out to be not in stock.. took a bit of time to get a refund which was due to the guy being out of the country. We received all our money back plus were offered a great deal on other products at less than advertised price.
A sign of a good company is how problems are dealt with in my opinion. Problems can arise from anywhere and is not always something to do with the company you buy from. I am really happy how we were dealt with and would not hesitate to use dooleys again.

7 August 2019
Unprompted review
Rated 1 out of 5 stars

No communication what so ever with this…

No communication what so ever with this company - website says next day delivery I have emailed them twice no response. I have rung them several time no one to picks up phone then goes straight to an answering thing ???? I have rung my bank as this could be a fake website - be very vary.

7 June 2019
Unprompted review
Rated 3 out of 5 stars

Weathered Oak Stools

The stools we ordered are nice but the floor protectors that are stuck the bottom of the legs actually scratched our floor! I've since put felt on top of them. The delivery happened in the time stated but there could be more communication and greater information on the window in which they are going to deliver the items rather than a whole day needing to be set aside.

22 February 2018
Unprompted review
Rated 5 out of 5 stars

Great

Great, item looks beautiful, as described, deliver quick, chap on the phone was very helpful when I called to make an enquiry.

1 February 2018
Unprompted review
Rated 5 out of 5 stars

Oak Bar Stool

I ordered 3 of these bar stools some time ago after a recommendation from a friend. I was so impressed with them i decided we could fit 1 more in the space so ordered a fourth one. The order process is so simple and the delivery time brilliant. Thank You would definitely recommend Dooleys.

25 January 2018
Unprompted review
Rated 4 out of 5 stars

Honest with delivery times / delays …

Honest with delivery times / delays once I followed up. Would have been nice if they had been more proactive on that front but satisfied with the rest of the service and the product!

12 October 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look