Doorway To Value Reviews 

6,128
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,273 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and highly knowledgeable, making interactions pleasant and stress-free. Many people appreciate the professional approach, noting that salespeople provide excellent advice without any pressure to buy. This leads to a relaxed and enjoyable shopping experience, where customers feel they have ample time to make informed decisions. Reviewers frequently highlight the wide choice of quality products available, from furniture to mattresses, which consistently meet their needs. Many consumers express high satisfaction with their purchases, often returning to the company due to the excellent service and value for money.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Product

Consumers find the product selection to be positive, with many appreciating the wide range of quality... See more

Service

Users describe positive interactions with service, consistently reporting excellent and helpful experiences... See more

User experience

Reviewers mention positive feedback about user experience, with many customers describing their experience as... See more

Value for money

Customers consistently report positive experiences with value for money, often highlighting that prices are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was our first visit to Doorway to Value having been given the link by a friend. All staff were friendly and approachable. We looked around the store at leisure then discussed purchasing a suite an... See more

Rated 5 out of 5 stars

Recently came into the store to look at sofas. Darren Broadhurst was great, it was difficult to make decisions over fabrics etc but Darren made it all easy and spent a lot of time fetching other fabr... See more

Rated 5 out of 5 stars

Went into Doorway to Value today (we go there a lot!) asking about changing a cushion on a chair bought from them a couple of years ago - and left after buying a new chair! DTV were more than happy to... See more

Rated 5 out of 5 stars

Our experience was good . Darren Broadhurst was helpful and friendly at every step, from helping us measure up the wardrobe and bedside cabinet, and finding alternative options in his department .We... See more


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Lighting Shop
  4. Living room shop

Written by the company

"The customer must be looked after from the first moment they contact us to their final enjoyment of their furniture. It is only with the highest quality of service that we can ensure a customer will continue to shop with us in the knowledge they will receive quality furniture at a fair price all delivered with exceptional attention to detail"

Doorway To Value - Never Beaten on Price

Written by the company

To offer the finest furniture at true value for money prices.
Doorway to Value's knowledgeable staff, have offered an invaluable service to generations of families in Chorley and the North West.

Never Beaten on Price

We Will Not Be Beaten On Price

In the unlikely event that you find the same combination offered at a lower price elsewhere within 30 days of placing your order, we will gladly match that price and provide an additional £50 discount! This price promise is for all of our products including the famous brands we sell.

Contact info

5.0

Excellent

TrustScore 5 out of 5

6k reviews

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No recent history of asking for reviews

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5.0

All reviews

(6,128)

1,178 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

We were assisted with our order by Ian Parr who was very understanding of our needs and the products and took the order efficiently and friendly and make every stage clear. We always get our home furnishings and carpets from Doorway to value the service and after sales are excellent

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Door way to value are a excellent company

We visited many sofa stores before we went to Door way to value. We found them to be the best to deal with. Jason and the other salesman where very knowledgeable Nothing was too much for them. Jason was very helpful and made the sale very easy.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

We always use Doorway to Value for our…

We always use Doorway to Value for our new furniture. The staff are welcoming and very knowledgeable about all makes of furniture.
In particular Steve Corns, whom we have dealt with in the last couple of years. Steve always provides an excellent service and gives sound advice!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Purchase of a New Bed

We recently visited the Store looking for a new bed.Karolina offered a brilliant service so polite, friendly and informative in helping us choose the right bed.There was no hard sell and we were able to take as much time as we needed to make our choice.Have no hesitation in recommending Doorway To Value if you require a new Bed.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

First class service as usual

We were left to have a look around when we first went in just approached by one Salesman to check we were ok. We bought a Parker Knoll sofa, recliner chair and stool and helped by Steven Corns who was a brilliant salesman and very helpful without being pushy. We have used this company quite a few times and the service has always been first class.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Love our bed!!

We absolutely love our bed, it came yesterday and the men did a fab and quick job putting it together. Karolina was very helpful throughout the process, which didn’t take long!! She was fab in helping us choose the right mattress and helping us look at our options. She kept us updated and booking a delivery slot was hassle free. Thank you so much!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Karolina Wylezek Was absolutely…

Karolina Wylezek Was absolutely amazing. We had an issue wth an item we purchased and Karolina sorted everything out. No stress and very smooth transaction. Karolina really knows her stuff. Highly highly recommend. We will definitely return.

19 July 2026
Unprompted review
Rated 5 out of 5 stars

David Thomas served us and he got the balance of being helpful and not pestering us

David Thomas served us and he was lovely, he got the right balance between being helpful and not pestering us.
We really like Doorway to Value and have bought many items from them. They have nice brands, helpful staff, I just think they missed a big opportunity when building their extension not include a coffee shop. That said, David made us drinks and has kept us updated on progress of our order. So far.. very good.Thank you.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

We visited the shop 3 times in 3 days to measure up the furniture we wanted, to double check if we really liked it and if it was as comfortable as we thought it was the first time and eventually to actually buy the furniture. Each day Karolina welcomed us with a smile, answered all our questions and went out of her way to ensure we made the choice that we were comfortable with. Great service all around.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Visited Doorway to Value today for new mattress

Visited Doorway to Value today to look for a new mattress Was greeted by Karolina to see if we needed any help which after looking round all the beds on offer we told Karolina our needs.
Tried three and made our decision.
The price was right free delivery.a free mattress protector and also covered by staingard a good deal all round
For a small charge they take away the old mattress
A good mornings shopping with the help from Karolina
Thank you 💐
Thank you very much much

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Returning customer

Doorway to Value has always provided good service and quality products. Our visit yesterday to purchase a new mattress was a very simple process and Karolina Wylezek made us feel both at ease with her knowledge and understanding of our requirements.

19 July 2026
Unprompted review
Rated 5 out of 5 stars

David was extremely accommodating and…

David was extremely accommodating and helpful in relation to questions relating to the choices and order in respect of the dining table, Chairs and Breakfast bar stools we ordered. Very pleasant to deal with and has since updated us on the delivery status - thank you David !

28 June 2026
Unprompted review
Rated 5 out of 5 stars

Another great experience at Doorway to value…

We have bought from Doorway to value for over thirty years and we have always had a great experience the quality of the products and the staff make a great experience. We have just bought an outdoor garden furniture set and John Edwards look after us extremely well. Thanks John

27 June 2026
Unprompted review

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