Doorway To Value Reviews 

I called in to order a couple of Ercol sofas. Steve Corns was very knowledgeable and gave a lot of helpful advice regarding my purchase.
My order was dealt with efficiently, but at a relaxed pace, and Steve makes a great brew!
Already thinking about other areas in my house to be furnished.

We wanted to buy a single bed but did not know which to choose. Ian was so knowledgeable and informative that we soon decided which one we preferred.

Very helpful and welcoming staff. Very Good knowledge of the products very helpful with excellant advice on your selections.

Ian Ryan met us in the store and enquired about our requirements, before showing us the items of furniture that potentially met our needs, without any sales pressure.
We soon narrowed it down to a manufacturer. After a short thinking period and a second visit to confirm our thoughts, we placed the order.
Thanks to Ian and his kind help.

No pressure sales. Staff do not shadow you as you browse (which I find uncomfortable) but available when required. The store has a very good selection of sofas and the decision took some time to make but Dawn was very patient. This is my second sofa from the company and the only reason for change was for style. Prices are very reasonable for a quality product. Good communication regarding progress of order and delivery was exceptional. Staff were respectful of the property and ensured my neighbours driveway was not blocked. They were helpful, friendly and polite. They set up the sofa nicely and explained everything regarding the cleaning package. I highly recommend Doorway to Value.

We have purchased several items from Doorway to Value and have returned as we have always been very pleased with the service from the staff. When we were approached by Danny Balcerzac who offered to help us if we needed guidance on anything. He was so helpful and friendly but so professional too. He did not push us at any time and let us take the swatches away make our decision over the next few days. His advice was invaluable and made us feel confident that we had made the correct decision.
Thankyou Doorway to value, and Danny.

Danny Balcerzak was very professional, he knew product information and was very informative. There was No pressure selling which is what we liked and that’s why we bought.

I like the feel of this place. It isn't in the least old-fashioned but the atmosphere, service and customer service are those of more courteous times. We purchased from Kelly, who was polite, knowledgeable and not in the least pushy. Mention must also be given to Darren who helped us enormously when we were undecided about a different type of furniture. Both are assets to the company.

As a dedicated returning customer to Doorway to Value for the last 20 years - the customer service is excellent. On my most recent visit I was looked after by Jason Breeze - such a lovely guy! Nothing was too much trouble. I was in the shop for over half a day choosing a few items - such a lovely experience. Having taken delivery of the items I was also impressed with Doorway to Value’s delivery team.
Looking forward to doing more shopping with them very soon

Spoilt for choice - massive showroom.
Lots of quality furniture from well known makes.
We were served by Kelly who was very helpful & friendly but not at all pushy. We would definitely recommend to anyone.

The great thing about Doorway to Value (for me) is the lack of hard sell (you know the "buy it today and we'll offer...." you get in some places). We went to look at mattresses, bed frames and other bedroom bits and the salesman (Ian Ryan) just gave us the information we needed and left us to look around under our own steam. A few days later we went back to see Ian and placed an order - again no hard sell for extra's, Ian explained everything clearly.
Overall its just a relaxing easy process to buy here, and they do price match (though the prices offered were the best I could see).

Thank you Karolina! We came to Doorway To Value looking for a new mattress and Karolina was so helpful and knowledgeable making the whole experience stress free and straightforward. We would recommend anyone to go and see Karolina when looking for a new bed / mattress.

Ian Ryan really knows his stuff. He was so helpful, no pressure and was happy to spend time advising on the merits of different beds. I’m glad we shopped local and enjoyed great service. Thanks

John Edwards made our experience great. What a friendly man with fantastic interpersonable skills and product knowledge. This store is well worth visiting for its wide range of options to furnish your home.

Very helpful service from Karolina. Greeted in a friendly and professional manner. Assisted with my choice of furniture and couldn't have done more ... and without being at all pushy. Looking forward to receiving my delivery soon. Thanks as always to the DTV team.

Karolina was excellent. Knowledge, patient and a great salesperson. We felt in safe hands. Thanks so much for finding us the perfect mattress Karolina

Karolina Wylezek was very informative and extremely professional her assistance helped us select the best fit for our needs, she made the shopping experience 10/10

Great service, no pressure, left to wander as long as we needed. Great selection of furniture, helped by Kelly Langton to get just what we wanted

I have recently visited Chorley store with my daughter and autistic 5yr old grandson. I have placed an order for a new sofa and chair. This is the 3rd time I have purchased items from this company due to the friendly, polite and helpful staff and fantastic choice of items on display. There is no one following you around as you view items, no hard sell and definitely no pressure. A big shout out to John Edwards who went above and beyond in helping me. Patience with my grandson who can at times be fractious, was very much appreciated. There is no hesitation at all in my recommending this company to other people.

Welcomed into the store by Darren and helped and left to ourselves in exactly the right way. We chose the furniture we wanted, changed our minds and nothing was too much trouble. An excellent shopping experience in a store with a huge choice of furniture. Would I go there again? I certainly will.