I can’t recommend this eye mask enough! The customer service has been absolutely amazing from start to finish friendly, helpful, and genuinely caring, which made the whole experience even better. T... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
AVOID THIS SELLER — Likely a Scam I ordered several weeks ago. I did receive a DHL tracking number, but according to DHL, they still haven’t actually received the package from the seller. In ot... See more
Company replied
I didn't think changing my pillowcase would make much difference but my hair feels much less tangled when I wake up now. It also stays cool for quite a while after getting into bed which I really enjo... See more
I usually don't leave reviews but this has become one of my favorite bedtime purchases. Everything feels comfortable, well made and easy to use. It quietly improved my nightly routine without me expec... See more
Company details
Written by the company
We’re on a mission to elevate sleep into a true wellness experience. We create premium sleep products that blend stunning design with unmatched comfort, transforming your rest into an essential part of your well-being.
Contact info
2810 N Church St, PMB 61888, Wilmington,, United States
- info@doreandrose.com
- doreandrose.com
4.3
Excellent
10k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
scrunchie
Very happy, highly recommend.
When ordering the delivery was pre-order, 5 business days. After reading some reviews I got scared it might take a lot longer so when i saw the item was in stock I send an email to ask when it would be shipped. Before I got a response back my items were shipped followed by a super kind email responce. Customer service is great. I ordered two pillowcases, a deep sleep mask and a scrunchie and have been using them for two weeks now. I can see my skin is a lot calmer and less textured. I also havent had any major breakouts since. The sleep mask is wonderful, super soft and comfortable, my sleep has improved and in the morning my eyes look more rested and less puffy. Overall super happy with my purchase, highly recommend.
7 January 2024
Unprompted review
The best elegant gift for yourself
Love the silk pillowcase and scrunchie I ordered. They arrived super fast, in very elegant packaging; it really felt like I was opening a present! Honestly, best present to buy for yourself!
29 December 2023
Unprompted review
My sleep secret weapon
The pillowcase, sleep mask, and scrunchie redefine the epitome of comfort. Not only do they offer unparalleled coziness, but the additional perks of waking up to clear skin and healthy hair make it a ritual worth cherishing!
22 December 2023
Unprompted review
I learned from your products via…Instagram
I learned from your products via Instagram. Was a bit skeptikal but I am very very pleased with the Dore & Rose set (pillow cover, mask and scrunchie). Beautiful quality and much better for my hair and face (less wrinkles). Meantime I bought a second set for myself, and one for my husband (I keep the srunchie for myself). :-)
28 May 2023
Fast delivery and very cute packaging + top quality
Fast delivery and very cute packaging. Scrunchie is nice and the eye mask as well. I LOVE the pillow case it helped my skin and hair a lot.
21 March 2023
Unprompted review
Reply from Dore & Rose
Hey Milou, thank you for taking the time to leave a review! So happy to hear that it helps. Enjoy the products. 💕
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.