Very upset/unhappy as I have not revived my order and it been 30 days! I have tried emailing them 4 times and messaging them on instagram and no reply ! Very poor services and I’m starting to believe... See more
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Super fast delivery, my package arrived a day after I placed my order, quality products with earnest prices, sometimes even with nice discounts. I got two handful of testers as well, way more than I e... See more
Super safe and fast delivery and the products that came with are great quality. I love the personal hand writen card from Elisa. She is very generous with the samples and tailor them according to your... See more
Company replied
The whole experience of shopping on the website was extremely pleasant and when the package arrived, which was very quickly, I was the most impressed by a handwritten note, even though I purchased pro... See more
Company details
Written by the company
Cruelty-Free Korean skincare store based in The Netherlands. Your trusted source for Korean skincare.
Contact info
Netherlands
- hello@dotdotskin.com
- dotdotskin.com
Good products and nice little gesture
The package came quick. There was also a handwritten note, which I think is nice. Also a whole pouch of testers since it was the lunar new year. Very happy about the products as well.
lovely packaging and products!
Perfect
Super fast delivery. A lot of samples. Good price. And a nice card with a personnal hand written message. Very nice attention
I’m a regular at DotDotSkin
I’m a regular customer at DotDotSkin, love their products and service. Their personal notes add that much more customer experience and man, are they generous with samples! Will keep ordering as long as they keep offering their amazing products and service.
Fave crueltyfrre
Fast and great insight in complimentairy products. Even got some freebies. Great selection
Excellent service
Excellent service. Hand written thanks and explanation of the products. I even received an extra full size product.
Do yourself a favour and order your Korean skincare here!!
I NEVER write reviews (really, this is my first) but they need to be acknowledged! This is honestly the most impressive company I have ever ordered from! The items come (usually very fast) nicely wrapped with a handwritten (!!) note, explaining some samples - of which you get plenty!- and thanking you for your order. If you, like me, continuously order with them these messages get a little more personal, in a very sweet way! I am not sure if it depends on how much you order but the last two times they even included a full sized item they thought I would enjoy! I am really, really impressed with them! Also, their customer service is unbelievably nice, fast and helpful, they really seem to go out of their way to give you a nice experience.
Highly, highly recommend, I will never order my Korean Skincare anywhere else anymore, if only they could get the Dear Klairs Vitamin C serum back in stock!
I'm super happy with my first purchase
I'm super happy with my first purchase. Dot Dot Skin customer service is next level. I really appreciate all the samples and personalised card. I will definitely purchase more.
Always love purchasing at DotDotSkin
Always love purchasing at DotDotSkin. Their friendly, ship fast and give excellent advice 🥰
I'd give 6 stars if I could
I'd give 6 stars if I could. The owner goes above and beyond to help me with any kind of skin issue! My skin has never been in a better condition, and I refuse to ever buy anywhere else again
So many free samples and quick delivery
online shop, quality products and customer service on point!
Super fast delivery, my package arrived a day after I placed my order, quality products with earnest prices, sometimes even with nice discounts. I got two handful of testers as well, way more than I expected. That was a nice surprise, as well as a handwritten personal card and advice on how to use some products. Keep up the good work. You've earned me as a returning customer for sure.
I love to order here everytime
I love to order here everytime. I can not recommend this store more. Fast delevery, so much samples. And now with christmas free gifts!!!!. (I got a full sunscreen! And a bag with twice as much samples)
I am obsessed;-;
Ps. You always get a Nice handwritten card with a sweet message.
Good service
I asked for advice and was recommended a few products. After completing the order late in the evening, the products were sent out immediately the next morning. Products have been very well received. Good communication was what differentiated dotdotskin from other online stores for me :)
Wholesome experience
The whole experience of shopping on the website was extremely pleasant and when the package arrived, which was very quickly, I was the most impressed by a handwritten note, even though I purchased products on Black Friday. I also got tones of samples and a pouch with the purchase as well as miniatures. I will definitely purchase from dotdotskin again.
Highly recommend: great advice, products, service with shipping and free items
Great service: received my package within a few days with even a free item similar to the ones I ordered besides the regular freebies and Black Friday dotdotskin pouch.
Hands down the best shop to buy Korean skincare in the NL
Love this store. The whole shopping experience is great and I don't need to order directly from Korea anymore. Great, cruelty free products too! ❤ I highly recommend giving it a go, if you want to try k-beauty.
Excellent service and always happy with…
Excellent service and always happy with the products!
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