I placed an order on 2 Nov. I have still not received the item and have only received a non committal, general reply e mail which was of no help whatsoever. This item was a gift for my daughter in... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great company to work with - we have been selling on DYHS for over 2 years now and have an excellent rapport with the team. Early intergration glitches were ironed out after a couple of website... See more
I am new to DYHS I was drawn by the concept, wanting to create the world’s longest high street by connecting community with commerce and giving the Great British High Street an online presence. Our... See more
Not usually one for reviews, however credit where credits due. I had an issue with a retailer who sells through down your high street so after no resolve with them, emailed down your high street and R... See more
Company details
Information provided by various external sources
Shop the UK High-Street for delivery or click and collect. Products include Fashion, Home, Children's Toys and more.
Contact info
Wells Street 79, W1T 3QN, London, United Kingdom
- downyourhighstreet.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent company, recommend!
Great website, stocked Lego I couldn’t find elsewhere, very fast turnaround packaged beautifully and great communication
Highly recommend and will definitely use again!
Very helpful and quick service highly recommended
Very quick service very helpful easy to monomer app very quick delivery highly recommend
Very easy transaction and delivery was…
Very easy transaction and delivery was quick too, product was well packaged. My only gripe is you are limited to what you can buy as compared to the actual site.
Absolutely brilliant!
Absolutely brilliant! I was informed of every step of the process - from ordering to receipt. I knew what was happening at all times. Opening the package, there was an extra little something - a packet of sweets! A brilliant little touch. I got everything I wanted and more! Will definitely be using them again!
Leopard wellies
These questions perfect wellies for my granddaughter. It was quick and easy to order , fast delivery and there was a thank you note in the box which was a nice added touch. I have one very happy little girl. Thank you
Bought a great product and the delivery…
Bought a great product and the delivery was next day! Good communication too. Would definitely use again and recommend.
Woww amazing so happy with my new…
Woww amazing so happy with my new balance shoes
Happy with my transaction.
I love using DYHS
I love using DYHS. So much choice from unique, independent shops and a welcome change from the big brands.
Ordered work wear on the Friday and…
Ordered work wear on the Friday and package delivery on Wednesday excellent service would recommend.
Love my bag
Really pleased with my Roka bag. Only site I could get the colour I wanted. Quick delivery and a pack of Lovehearts - what more could one want🥰
An excellent shopping experience
An excellent shopping experience. A smooth, simple and trouble free shopping process.
Great price and fast delivery
Great price and fast delivery. Highly recommended.
Avoid this company like the plague,
Avoid this company like the plague,
I recently purchased a sergio tacchini tracksuit top from here, pictured and advertised as brand new and was a couple of quid cheaper than other shops, paid by card, was sent tracking number, waited around 10 days no delivery 14 days no delivery, managed to get my money back, then about 3 week after purchase found a parcel under the hedge in back garden, opened it & there it was my teacksuit top, 2nd hand tracksuit top, yes 2nd hand,, looked like someone gad been wearing it for approx 2-3 tear, faded & frayed piping down stripes, went straight in the bin where it probably cdme from in 1st place

Reply from DownYourHighStreet
All over fantastic
First time using the site and will definitely do so again! Not only did I find what I wanted cheaper than anywhere else but better than anywhere else! My six year old daughter was made up with her gold tap shoes!
Great service, great products
Great service as always from DownYourHighStreet, I use them regularly and love the products that are available and supporting small businesses!
Appalling service, will not use again
Order not dispatched after 10 days. Messaged supplier but no response. Emailed DYHS - had initial reply to say they would investigate but no update since. Sent another 3 emails, none of which have been replied to. No phone or DM option, so no other way of getting an update. Order status now says order has been refunded, but not received any communication about this. Will have to wait to see if refund is received by bank. Will not use again. Appalling service.

Reply from DownYourHighStreet
Absolutely brilliant service
Absolutely brilliant service, fast, packaged lovely and I’m really pleased will defo be using again
Nice and easy transaction
Nice and easy transaction quick postage will be using this site again
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







