Other than the MGC bill showing I don't owe anything but doxo charges/pays my bill, I really do like the service. I have now added my electric, water, and sanitary bill to the service.
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
What made my experience great was that I can make down payments early and still pay my bills on time.
Company replied
I just wish that the payment will go through faster cuz.It comes out of my account fast but it doesn't get there fast enough.
Company replied
My experience was lacking because the site doesn’t tell me how much I owe. I just have to guess and go with it.
Company replied
Company details
Written by the company
Pay more than 120,000 billers, use any form of payment, and get free reminders so you never forget to pay a bill. doxoPLUS is a monthly subscription that allows doxo members to pay any bill, from any device, for just $5.99 per month (plus tax where applicable). With doxoPLUS members do not have to pay fees on bank payments, and benefit from the 5 Protections of Bill-Pay: private pay™ account protection, overdraft protection, identity theft protection, late fee protection, and credit protection. Subscribers can keep an eye on their credit score with credit protection, avoid costly fees with late fee protection and overdraft protection, and safeguard their privacy and security with identity theft protection and private pay protection. Additionally, members can cancel at any time as doxoPLUS does not require users to sign up for a long-term commitment.
Contact info
855 106th Ave NE, Suite 100, 98004, Bellevue, United States
- (206) 319-0097
- customersupport@doxo.com
- doxo.com
4.0
Great
759 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Should be zero stars
Should be zero stars. I paid my overdue taxes back in December. Three months later I get another notice for my overdue taxes. I got ripped off for nearly $500. DO NOT USE THIS WEBSITE. TOTAL RIPP OFF! Now I have to fight to get my money back.
4 April 2026
Unprompted review
Reply from doxo
Hi Ron,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating it can be to receive an overdue notice after making a payment.
We would like the opportunity to review your specific payment, please contact our User Support team directly with your doxo account email so we can investigate this further for you. We can reached by chat or phone here: https://www.doxo.com/w/user-support/
Your feedback is important to us, and we appreciate you bringing this to our attention.
Sincerely,
doxo User Support
I never uses the service but found out…
I never uses the service but found out today the company was charging $5.99 because I contacted them to start a service. There are more direct means to pay my gas utility bill that don't cost any out of pocket fees. I found their charges yesterday, called today and the best I could do was get 4 months returned to my account. Twenty five dollars back beats the $60.00 lost.
30 July 2025
Unprompted review
Reply from doxo
Hi Randy,
Thank you for using doxo and taking the time to leave your feedback!
As an independent bill pay service, doxo processes payments initiated by users, and enrollment in services like a doxoPLUS subscription requires your explicit consent. Your subscription waived the transaction fees associated with multiple payments and also provided you access to valuable financial protection benefits. These included up to $1M in identity theft protection, coverage for late and overdraft fees, and Credit Score protection - features designed to give you added peace of mind and security while managing your bills. You will no longer be charged for this service, and you will continue to have access to the benefits until April 28th, 2026.
doxo also sends monthly renewal confirmations along with regular information on how to use the doxoPLUS service.
If you require further assistance, please don’t hesitate to reach back out to us via chat or phone call: https://www.doxo.com/w/user-support/
Sincerely,
doxo User Support
Danger Will Robinson
Danger Will Robinson, this is a "Push" add to intercept your direct payment to the County Tax Assesors office.
The doxo requires bank info and personal info and they are not part of the place they offered to channel your payment to.
I searched in Google, "Pay my Kern County Property Tax"
This doxo was the result with an official County Tax collector title posing as the County Tax Collector. A pop up asked for info.......
4 February 2026
Unprompted review
Reply from doxo
Hi Greg,
We appreciate you taking the time to leave your feedback about doxo. doxo is a secure all-in-one bill payment service that lets you pay over 120,000 billers across many different categories with one single, secure account login. We take your privacy seriously and keep your information safe with strong security and constant monitoring.
On the Directory listing for your biller there is a disclaimer that doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by your selected provider. These disclosures appear in multiple places on the listing itself and through the payment process to ensure transparency.
To date, over ten million doxo users across 97% of U.S. zip codes have paid bills using doxo. If you have more questions about doxo, we’d be happy to answer them! Reach out to our User Support Team here: https://www.doxo.com/w/user-support/
Sincerely,
doxo User Support
I love not having a worry about writing…Checks
I love not having a worry about writing checks to pay my bills. If I'm out of town for an extended period of time I know my bill is being paid. Thanks
26 January 2026
Unprompted review
Reply from doxo
Hi Starr,
Thanks so much for sharing your experience using doxo to pay your bills! We’re glad doxo helps take the worry out of paying bills—especially when you’re away from home. Having the confidence that payments are handled on time makes all the difference.
Remember, with doxo you can manage all your bills in one place, stay on top of due dates, and track your payments anytime. We appreciate you choosing doxo! Don’t hesitate to reach out to our User Support Team if you need anything: https://www.doxo.com/w/user-support/
Sincerely,
doxo User Support
TOTAL SCAM
TOTAL SCAM! You think you are just paying a bill and they enroll you in a reoccurring $5.99/month scam service. Totally worthless and unnecessary.
7 December 2025
Unprompted review
Reply from doxo
Hi Debby,
We appreciate you sharing your feedback about your experience. A doxoPLUS subscription is always optional and requires the user to actively choose to enroll.
For Users who choose to subscribe, doxoPLUS offers additional added benefits like fee-free payments with a bank account, Credit protection, Identity Theft protection, Overdraft and Late Fee protections, and Private Pay.
We understand your concerns and our support team is available to review your account or answer any questions you may have: https://www.doxo.com/w/user-support/
Sincerely,
doxo User Support
I already cancel my subscription and…
I already cancel my subscription and still getting money from my account 😡
21 January 2026
Unprompted review
Reply from doxo
Hi Tania,
We appreciate you bringing this to our attention! You can cancel your subscription at any time by following the steps in this article: https://www.doxo.com/w/user-support/how-can-i-cancel-my-doxoplus-subscription/
We’d be happy to take a closer look at your account and confirm the cancellation of your subscription. Please reach out to our User Support Team via chat or phone call: https://www.doxo.com/w/user-support/
Sincerely,
doxo User Support
Auto payments have been working…
Auto payments have been working flawlessly. We live remote from the property the majority of the time and auto pay is a big help to worry free home utilities.
30 December 2025
Unprompted review
Reply from doxo
Hi there,
Thank you for sharing your experience! We’re so glad to hear that Auto Pay has been working flawlessly for you. Having utilities handled automatically can make a big difference—especially when you’re away from the property—and we’re happy doxo helps keep everything worry-free.
Don't forget, with doxo you can track your payments anytime here: https://www.doxo.com/u/bills.
Thanks for trusting us to simplify your home utility payments!
Sincerely,
doxo User Support
Good experience here
12 January 2026
Unprompted review
Reply from doxo
Hi Maxim,
Thanks for leaving your positive review! We hope you continue to find new ways to enjoy using doxo. You can keep everything organized in one place by adding and managing your billers anytime here: https://www.doxo.com/u/bills
We’re happy to assist should the occasion arise that you need help. Our Support Team can be reached by chat or phone here: https://www.doxo.com/w/user-support/
Sincerely,
doxo User Support
Scam-Monthly Fee Charged After Bill Paid In Full
I have been being charged $6.35 a month for months now after paying a lab bill once that this company is linked to on my medical lab website.
I was only able to figure out who they were by looking at the phone number in my charge.
They are not free. When I logged in after figuring out who they were, I could see that I hadn't toggled for any more than one time free payment of a medical bill.
Mail your bills in.
This is a scam making money from Americans when we don't have adequate medical care and insurance is making millions.
13 January 2026
Unprompted review
Reply from doxo
Hi Sue,
We appreciate you taking the time to provide your feedback about your experience with doxo and allowing us the opportunity to assist. doxo is a secure all-in-one bill payment service that lets you pay over 120,000 billers across many different categories with one single, secure account login. doxo processes payments on behalf of its users and has helped over 10 million bill payers make payments to date.
It sounds like you created a doxo account and signed up for a doxoPLUS subscription when you paid a bill. In addition to fee-free payments with a linked bank account, a doxoPLUS subscription adds even more savings by expanding free payments to include payments with ACH and most debit cards, and providing other key Protections ($1M Identity Theft Protection, Credit Score monitoring and Protection, Late Fee Protection, and Overdraft Protection) for paying bills. You can learn more about the benefits here: www.doxo.com/u/doxoPLUS.
If you’d like assistance canceling your doxoPLUS subscription, please reach out to our User Support Team: https://www.doxo.com/w/user-support/ or follow the steps in this article: https://www.doxo.com/w/user-support/how-can-i-cancel-my-doxoplus-subscription/
Please don’t hesitate to contact us if you have any additional questions, we’re happy to help!
Sincerely,
doxo User Support
Excellent service professional.
7 January 2026
Unprompted review
Reply from doxo
Hi Joseph,
Your feedback means a lot to us! We appreciate you taking the time to share your experience using doxo.
To make things even easier, you can link your bank account for fee-free bill payments—saving you money while keeping everything in one convenient platform. Learn how here: https://www.doxo.com/w/user-support/how-do-i-link-my-bank-account-for-free-bill-payments/
If you ever need anything, please don’t hesitate to reach out to us!
Sincerely,
doxo User Support
It was a simple way to pay my bill.
7 January 2026
Unprompted review
Reply from doxo
Hi Rachel,
Thanks so much for taking the time to leave a positive review! We’reglad to hear using doxo has simplified your bill pay experience. It’s great to know that everything has worked smoothly for you.
Remember, with doxo you can manage all your bills in one place, stay on top of due dates, and track your payments anytime here: https://www.doxo.com/u/bills
We look forward to serving you again!
Sincerely,
doxo User Support
Doxo still SCAMMERS
Doxo stepped into the process as I was paying a bill for $8.43 charging me $3.99 extra. I did not realize that they are not affiliated with the company I was paying until after my account was charged. If Doxo pops up while you are paying a bill, do not use their service. They add no value and they are pure SCAMMERS!
22 December 2025
Unprompted review
Reply from doxo
Hi Valerie,
Thank you for taking the time to share your feedback. We appreciate the opportunity to clarify how doxo works.
doxo is a secure independent bill payment service that allows Users to pay over 120,000 billers from a single online account. Throughout the account setup and payment submission process, doxo clearly states its third-party status with the following disclaimer: doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by your selected provider. During the payment process, any service fee is also clearly displayed before you submit your payment so you can review the total and decide whether to proceed. You can also pay fee FREE when you use your linked bank account. We never add fees after a payment is submitted.
We’d be happy to review your specific transaction and answer any questions you may have. Please reach out to our User Support Team and include your payment details so we can assist further: https://www.doxo.com/w/user-support/
Thank you again for your feedback — it helps us continue improving the experience for all doxo Users.
Sincerely,
doxo User Support
Scam on the elderly
My elderly father accidentally signed up for doxo to pay a bill that he normally pays on the county's tax website for free. Doxo charged him $69 for the pleasure of paying his bill for him. Ridiculous! And my poor dad isn't even sure how he got signed up for it - he didn't mean to! It's a ripoff.
15 December 2025
Unprompted review
Reply from doxo
Hi Ariel,
Thank you for taking the time to leave a review. doxo is an independent bill pay service and states its 3rd party status in multiple places during the payment process. Some payment methods do include a service fee and that fee is always shown clearly during the checkout process before a payment is submitted so customers can decide whether to continue or cancel.
In order to make a payment through doxo, an account must be created. Payments made using a linked bank account are always fee-FREE, while other payment methods — such as credit or debit cards — may include a service fee.
We’d be happy to review your father’s payment and answer any questions about the fee or the transaction. Please have your father reach out to our User Support Team if he has additional questions: https://www.doxo.com/w/user-support/.
Sincerely,
doxo User Support
Reply from doxo
Hi Beverly,
Thank you for taking the time to leave a review! We’d be happy to look into this for you. Reach out to our friendly User Support Team and they can assist with any questions you may have. We offer chat or phone support to suit your needs: https://www.doxo.com/w/user-support/
Looking forward to hearing from you,
doxo User Support
This company is a scam don't do it
This company is a scam don't do it. Rip off fees junk service
1 December 2025
Unprompted review
Reply from doxo
Hi Maverick!
We can assure you doxo is not a scam - To date, more than ten million doxo users across 97% of U.S. ZIP codes have paid bills using doxo. doxo is a secure all-in-one bill payment service that lets you pay over 120,000 billers across many different categories with one single, secure account login. doxo also offers fee FREE payments when you pay with a linked bank account.
We’d be happy to review your account and assist with unlocking fee free payments if you’re interested. Please reach out to us by phone or chat here: https://www.doxo.com/w/user-support/.
Sincerely,
doxo User Support
I feel like Doxo is a scam
I feel like Doxo is a scam. I needed to pay a toll through GoodToGo Washington and did an internet search. I wasn't paying enough attention and Doxo was the first thing that showed up in the search. I clicked on that link rather than GoodToGo's web page. I thought maybe GoodToGo uses a third party vendor for processing payment and was using Doxo for that purpose. I set up an account with Doxo to issue the payment to GoodToGo. I made the payment with Doxo, which indicated that I could not schedule delivery of my payment until 10 days after my request went through with Doxo. Doxo withdrew the payment through my credit card on the day I submitted the request for payment to go though 10 days after submission. Doxo indicated on the site that delivery of the payment could not happen until the specified time. Doxo indicated that the money was delivered on the specified date, again 10 days after they charged my CC. It is now 4 business days after Doxo allegedly paid my bill and GoodToGo has indicated they have not yet received payment. I am perplexed as to why my payment has yet to process by GoodToGo given the length of time that has transpired from when my CC was charged and allegedly the payment was supposed to be delivered and processed.
There is no reason GoodToGo should not have received payment by now. I wish I could just have Doxo return my funds and I could pay GoodToGo directly now that I know how to do that, but I have already communicated with people from Doxo online and I have no faith that anything would go correctly, so I am writing this off as a loss and paying to GoodToGo twice.
10 November 2025
Unprompted review
Reply from doxo
Hi John,
We appreciate you bringing your concern to us. To clarify, doxo is an independent bill-pay service and is not affiliated with GoodToGo or the State of Washington DOT. This is clearly stated throughout the payment process. doxo remits the payment to the biller of choice and the biller then posts the payment into their system. Depending on the biller, there is sometimes a slight delay with posting the payment to the account. We understand how this delay can feel especially concerning when you’re trying to resolve a time-sensitive toll payment.
We’d really like the opportunity to look into your specific payment, confirm its delivery status, and help clarify any other questions you might have. We don’t have a record of you reaching out to our Support Team and we would like to make sure you receive the support you need. Please reach out to us at 855-791-9986 with your payment details, and we will review this urgently.
Thank you again for bringing this to our attention. We hope to hear from you soon!
Sincerely,
doxo User Support
Reply from doxo
Hi Denise,
Thank you for sharing your feedback! We’re glad to hear you found the site easy to use. Keeping things simple and straightforward is always our goal, and we appreciate you choosing doxo. Remember, you can always visit doxoBILLS to add or manage your billers here: https://www.doxo.com/u/bills
If there’s ever anything more we can do to improve your experience, we’re here to help!
Sincerely,
doxo User Support
Everyone was very friendly and…
Everyone was very friendly and knowledgeable.
20 October 2025
Unprompted review
Reply from doxo
Hi Kay,
Thank you so much for the kind review! We’re happy to hear your experience with our Support was helpful.
If you haven’t already - check out doxoPLUS! doxoPLUS provides a comprehensive package of tools to manage and protect paying bills, with premium features including $1M Identity Theft Protection, Credit Score Protection, Overdraft Fee Protection, Late Fee Protection, and Private Pay Protection: https://www.doxo.com/w/personal/doxoplus/
If you ever need anything in the future, please don’t hesitate to reach back out - We’re happy to help!
Sincerely,
doxo User Support
So easy making various
So easy making various, regular payments to vendors.
6 November 2025
Unprompted review
Reply from doxo
Hi Carol,
We’re so glad to hear you’ve had a smooth experience! Thanks for trusting doxo to handle your payments securely and deliver on time. With doxo, you can manage all your bills in one place and stay on top of due dates with ease. If you haven’t already, link your bank account for access to FREE payment delivery: https://www.doxo.com/w/user-support/how-do-i-link-my-bank-account-for-free-bill-payments/
We appreciate you sharing your feedback,
doxo User Support
Avoid using doxoBills
If you can avoid using doxoBills, avoid it!! Their website is so elementary. I can't make a simple change or payment.
12 November 2025
Unprompted review
Reply from doxo
Hi Daniel,
Thanks for taking the time to share your feedback. We’re sorry to hear you had a frustrating experience while trying to make changes or submit a payment. doxo securely remits thousands of payments every day, and we want to make sure the process is smooth and reliable for you as well.
If you’re still having trouble, our User Support Team is here to help and can walk you through any issues step-by-step. Please don’t hesitate to reach out so we can get everything working properly for you: https://www.doxo.com/w/user-support/
Thank you again for letting us know,
doxo User Support
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