Dox Online - Ireland Reviews 

3,374
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,364 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and speed, highlighting the easy booking process and quick response times. Many appreciate the convenience of rapid appointments, often within minutes, and prompt prescription delivery. Reviewers frequently commend the staff for being helpful, professional, and understanding, providing thorough consultations and listening attentively. However, some customers also noted issues with punctuality, mentioning doctors occasionally called late or did not come online on time. A few people felt consultations were rushed, lasting only minutes, or that doctors did not provide sufficient attention during the call.

What people talk about most

Service

Users describe positive interactions with service, highlighting its speed, efficiency, and professionalism.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

User experience

People report positive experiences with user experience, consistently describing it as quick, easy, and... See more

Booking process

Customers had positive experiences with the booking process, consistently reporting it as easy, quick, and... See more

Response time

Consumers find response times to be very positive, with many reporting quick appointments and calls within... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A fantastic service. I had lost part of my prescription and knew I wouldn’t get into any doctor today. Booked an appointment with online doc for 8.20am and was rang at exactly 8.20am! Doctor I was spe... See more

Rated 5 out of 5 stars

I haven’t had a great experience with GPs in the past but Dr Elmahadi was really helpful. He was sympathetic towards my situation and knowledgeable about the best medication for me, as well as how to... See more

Rated 5 out of 5 stars

Very good service, spoke to a very helpful Doctor that gave me a comprehensive consultation by phone. Called on a Saturday and received a call from a Doctor within 15 minutes. Would definitely recomme... See more

Rated 5 out of 5 stars

Very efficient and quick. I got my phone appointment within 10min. Contacted exactly the time the appointment was scheduled. Very professional, assessment done and prescription sent to the loca... See more


Company details

  1. General Practitioner
  2. Child Health Care Centre
  3. Doctor
  4. Health consultant
  5. Medical certificate service
  6. Sports Medicine Doctor

Written by the company

DoxOnline.ie is a leading Telehealth platform based in Ireland, providing 24/7 online GP consultations. Designed for convenience, our service connects you to experienced GPs anytime, anywhere, delivering medical advice, prescriptions, and referrals to you right in the comfort your home. We offer a Complete suite of Telehealth care 24/7 Online Consultations: Consult with our GPs around the clock, ensuring your health needs are met promptly. Prescriptions and Referrals: Receive prescriptions and referrals online, sent directly to your pharmacy or preferred specialist. Confidential and Secure: Your privacy is paramount. All consultations are secure, and health information is handled per GDPR norms. DoxOnline.ie envisions a future where everyone in Ireland, irrespective of their location or lifestyle, has easy access to quality healthcare. By bridging the gap between patients and healthcare professionals, we're making consultations more immediate, flexible, and patient-centered. Irish Certified GPs We're a team of dedicated professionals, combining medical expertise, technical knowledge, and exceptional customer service, committed to delivering top-notch service through our platform. Contact DoxOnline.ie Need a consultation or have questions? We're here 24/7.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,374)

1,288 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service so handy

Brilliant service,had an appointment made with a lovely Doctor,DR Awwad Elmahad in literally minutes.The website asks for a few details & brief description of your issue,lots of availability on a time that's convenient to talk with the Doctor.I requested a time quite soon after I was online & the Doctor rang me within the time I was told to expect a call.Brillant value for money & I was delighted to get sorted so quickly.Going to my own GP was not an option & I would never have been seen to so quickly.I will be making use of this service again in the future & would gladly recommend it to friends and family..

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, good consultation and prescription and referral letter arrived within minutes . I would certainly recommend this service

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Doctors are very helpful

Doctors are very helpful, pleasant & punctual. Always plenty of appointments available. We have used this service many times and have never been disappointed.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, needed antibiotics and had an excellent consultation with the doctor and between booking the appointment with the doctor and collecting the antibiotics from my chemist, it all happened within 45 minutes

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Fast and easy appointment booking

Fast and easy appointment booking, the doctor called me straight away (for the time selected), went through all of my symptoms sent a prescription straight away and had my letter for work within minutes. Overall brilliant service and will recommend to everyone!

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Fast and efficient

Fast and efficient. Got an appointment straight away. Way more convenient for those who work Monday to Friday. Doctor was lovely, really helpful and listened to what was being said. Fully recommend!

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, fast response time, quick and easy booking process.

Person I dealt with was top notch and very helpful and knowledgeable.

2 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look