I have been hesistant to write a review because I feel very conflicted about my experience with DYG. The positive: I have ordered twice now and really like the products. The fabric is super so... See more
Company replied
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I have been hesistant to write a review because I feel very conflicted about my experience with DYG. The positive: I have ordered twice now and really like the products. The fabric is super so... See more
Company replied
Never received my order. Already waiting for a month and the customer service is not replying. I want my money back.
Company replied
I've bought some no-padded no-wire bras in the Terre-Neuve, Muscat Arctique and Blue Sydney colours and they are just amazing! Lovely quality, super comfortable, soft and airy. The colours are excatl... See more
I ordered 3 items, and I received 2 wrong items. So I sent back the wrong items to change, and I received the wrong one again. After that I sent a message (chat), but there's no repl... See more
Company replied
La lingerie en fibre de pin, tu connaissais ? Découvre la toute nouvelle ligne de vêtements et sous-vêtements en DYG Pinewood®.
Paris, France
Replied to 50% of negative reviews
Typically replies within 1 month
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I have been hesistant to write a review because I feel very conflicted about my experience with DYG.
The positive: I have ordered twice now and really like the products. The fabric is super soft and the bras are flattering. It also seems to hold up pretty well, although my first order was less than a year ago.
The negative: communication. This was an issue during both orders. Both times, the delivery was delayed for some reason (last year they were unexpectedly very busy and couldn't handle the high number of orders very well; this year, one of the bras I ordered suddenly has a very long delivery time, which was not communicated at the time of the purchase). Both times, nobody told me. I had to actively chase the support team, which I did using the chat functionality on the website and by sending e-mails. Answers were sporadic and often unhelpful. During my most recent order, I was told 3 times that my order would be shipped on a particular day, only for nothing to happen on that day.
I would actively promote this brand with everyone I know if this could be fixed. If something takes a bit longer it is generally no problem, but the lacking communication is. Please, please, please, fix this. I'm currently not planning on placing a new order because I have been so frustrated with the process.

Reply from Do you Green
Never received my order. Already waiting for a month and the customer service is not replying. I want my money back.

Reply from Do you Green
This is my third order from DYG. I was always satisfied with the service and the products. These garments combine eco-friendliness with beauty and durability.
The leggings are lovely, fit perfectly, not too thin or thick. Recommended!
Love them! It is the forth time I have ordered from Do you Green and every time it is better. The items are great quality and very soft and comfortable, something you want from underwear. Couldn't recommend them more!
I ordered 3 items, and I received 2 wrong items.
So I sent back the wrong items to change, and I received the wrong one again.
After that I sent a message (chat), but there's no reply from you.
I'm very disappointed of their customer service.
I don't think I'll do shopping here again.
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Thank you for replying to me here, even though you don't write me any emails.
But I still don't understand why I paid for my order and I have a wrong item with me?
You want me to throw them (the item and my money) away?
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I already talked to you on chat for a few times and waited for you for hours, but you were not there.
So I left my order number, but I have no news from you.
What can I do?

Reply from Do you Green
I love this website. I made a second purchase for another bra and a bikini. Both fit perfectly and are very comfortable! I will be back!!!
Easy to order, excellent sizing, amazing lingerie!
Comfortable, great material, great fit.
I loved the bra. The fabric is soft and it holds well. I love the shape of the bra and the shape it gives to my breasts. The packaging is so cool, it has sewings on paper bags. Shipping times fine too!
Amazing goods from France!
Lovely experience. I do not speak French and live in the Netherlands, but there were no problems at all with the order and delivery, so good! I already ordered twice and will come back ;)
Awesome articles of clothing, so soft and elegant, and the colour palette is to die for! I'm trying to get clothes in many different tones just because the colour scheme is so amazing. Great, thank you!
Lovely underwear and very nice packaging, paper stitched together
I've bought some no-padded no-wire bras in the Terre-Neuve, Muscat Arctique and Blue Sydney colours and they are just amazing! Lovely quality, super comfortable, soft and airy. The colours are excatly like in the pictures. I've also bought many organic panties in multiple colours and they are also gorgeous as the bras are. I would buy again and would recommend!
It’s difficult to find proper fitting bras, and I was nervous ordering from the US, but they fit great!! They came very quickly too. I think the padded ones come with pads. (I don’t speak french so I was a bit confused when placing the order. I accidentally ordered another bra when I thought I was just adding pads- but I don’t regret it!)
I am very happy with the packaging and time it took to handle my order and my return. However, I am a Dutch customer and had a very hard time buying your products. The English translation on the website is bad and confusing so I had to use google translate every step of the way.Also, all email communication is in French, which means that I had to use google translate (which is bad) or ask people.
Love, love, love all the things I ordered from Do You Green. The fabric is so soft and the bras and underwear are so comfortable. Do You Green is my new favorite place to shop all things intimate.
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