DoYouItaly.com Reviews 

I rented a car in Sardinia through this broker with a vert good price and when in Sardinia the rent a car had no cara available, had no seat for childrean ( requested as mandatory) and I had to make another rental, in other rent at car. This situation was reported to this broker, in June and I’m still waiting for feedback. They dont answer my e-mails ir any kind of support on this. I Will never use this broker again and dont recommend it

It was very Quick and convenient.

It was disaster. Wrong instructions where to call, no respond from do you Italy customer service, a day later taxi driver did not find tha company Add cars in Bari. After the claim they respond that they are still waiting for Add car answer… they were my contract partner, and do you Italy should know how to manage the business. Do not book with this company, as they are terrible.

Unbelievable criminal, also OK mobility on Sardine. Never book here, we were 1 minute to late, did not anwer the phone, next day the car was there but they canceled the booking because we showed up to late. They did not refund the money for 9 days!!! .

Cheater company! Stay away!
Refused 5 bookings.
Taking your money but no car!
One confirmed and payed booking was
cancelled after a month, before our
vacation.

Good service

Great service. Easy booking

I rented a car from this platform, but once I arrived, the car wasn't there — without any notice. I had to take another car from a second rental company, but ended up paying four times more for the same car and the same conditions as the first contract.

Initially they said they would refund only the first contract, then they stopped replying, and finally they told me that in the second contract I changed the contract conditions — which is not true, since I specifically asked the operator to keep the same conditions. Overall, I feel they are doing everything they can to avoid refunding me. This is embarrassing and unacceptable behavior!

On top of the bad situation and wasted time, this bad platform doesn't want to refund me! It's absurd and inefficient.

Now customer service is writing back saying they respected the contract, but that's not true. Why should I have to pay more because of your inefficient service??

I booked car hire with the understanding that you could cancel in advance (it’s prominent on the website). When I saw the absolutely terrible reviews of the provider immediately after (Differental, Olbia), I tried to cancel, but I was told through an automated system that it was not possible (in the small print of the car I chose). I have been unable to contact a human, it’s all AI. A) this company should not be offering services from a car hire provider that looks like a borderline scam artist, and B) it should be clearer that some options are not amendable. Once they send you the confirmation voucher, it’s too late. Be very wary of this using DoYouItaly!

Easy to book a car, and great price.

I liked the web platform to see the vehicles.

There didn't seem to be enough description on the vehicle info or pictures.

I also wanted to add a second driver to my booking, but I couldn't see how to do that.

DOYOUITALY is headquarter in Spain. I my arrival in Bari Italy, the agency, Rental Plus was terrible. They chaged me 424 Euros for a scratch on the bumper smaller than a finger nail clipping. In Cagliari, Sardinia, the agency Keddy would not give me a car without an international driver's license. DOYOU ITALY would not rebook my car rental with another agency and kept my 683 Euro reservation. They wouldn't even return the fee for dropping the vehicle off in another city. There was no miention of an international license in the confirmation, only a warning that I needed my original license and a credit card for my deposit. In fact, deep into the document it did read Internation License may be rquired. I give them 2 stars for having low rates, but rent-a-car money in Italy is made via exorbitant insurance and confiscation of funds. THe hire rate for a Hertz or Alamo is probably worth it.

Easy booking system with all the information you need clearly shown.

I arrived later than planned, but it was the same day - despite having my FLIGHT NUMBER to track me, the company cancelled my entire booking which was for 5 days, leaving me stranded at Sicily airport at 10pm. The only solution they offered me, was to pay triple the amount for another car hire booking. Appalling.

I booked a car with Sicily by Car for seven days. Due to personal reasons, I had to return the vehicle the day after I collected it. When I returned the car, the Sicily by Car representative advised me to contact DoYouItaly to request a refund for the unused rental days. I then visited the DoYouItaly website, only to discover that they refused to refund the unused days, providing what I believe to be unfounded and unjustified reasons. Based on my experience, I consider their business practices to be misleading and would strongly advise others to avoid using DoYouItaly.

Nice, but could have more options on the reserve.