DoYouItaly.com Reviews 

49,686
TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

I contacted support to dispute a charge of €87.73 for a DoYouItaly car rental booking that was never confirmed by the seller, despite the payment already being processed. I provided all supporting doc... See more

Company replied

Rated 4 out of 5 stars

I like Doyouitaly. At times it might be glitchy and recently it changed the terms of the insurance so that they are no longer so convenient but overall I have been using it for years and it is quite a... See more

Company replied

Rated 4 out of 5 stars

It simplified the process of car hire so that I could choose what I needed. It took a day or so for confirmation with a voucher which told me where to go at the pickup and which hire company it was. F... See more

Company replied

Rated 5 out of 5 stars

Easy booking process, the appropriate information was given. We had very quick and smooth check-in process at the Maggiore Car Rental at the airport, the lady behind the desk was patient and nice. The... See more

Company replied

Company details

  1. Car rental company

About DoYouItaly.com

Written by the company

DoYouItaly è il comparatore leader per il noleggio auto in Italia, scelto ogni anno da migliaia di viaggiatori che cercano di prenotare un’auto economica in Italia con totale fiducia. Il nostro obiettivo è aiutarti a trovare il veicolo perfetto per il tuo viaggio, con un processo di prenotazione rapido, trasparente e 100% sicuro. Per questo collaboriamo con le principali compagnie di noleggio auto in Italia, offrendo tariffe esclusive, prezzi chiari e un processo di prenotazione senza complicazioni.

Perché noleggiare un’auto con DoYouItaly?

  • Ampia scelta di veicoli: dalle auto economiche ai modelli premium e familiari.
  • Prezzi convenienti: confronta in pochi secondi e prenota la tariffa che più ti interessa.
  • Punti di ritiro in tutta Italia: aeroporti principali come Roma Fiumicino, Milano Malpensa o Napoli, oltre a città e destinazioni meno turistiche.
  • Assistenza clienti: assistenza in oltre 13 lingue, rapida e vicina per risolvere qualsiasi dubbio .

Lowest Prices - 5⭐ Service

Written by the company

📅 Free Cancellations
Free Cancellation Offers giving you total flexibility. Free modifications on most bookings.
⛽ Full/Full Fuel Policy
Choose the fuel policy you prefer. Collect full and return full so you only pay for the fuel you use.
✈ On-Airport
Car hire companies at the airport to make collection of your car quicker and easier.
🎛 Unlimited Mileage
Unlimited mileage offers for greater freedom.

DoYouItaly.com

5⭐ Customer Service

5⭐ Customer Service
👥 Friendly staff who speak your language. 🏃🏽 We look after you all the way - from before you book to after you've returned the car. 👍🏽7.5 Million Customers

Contact info

3.9

Great

TrustScore 4 out of 5

50k reviews

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3.9

All reviews

(49,686)

8,302 reviews in the last 12 months

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Rated 1 out of 5 stars

scam company

scam company, they hooked us up with dryyve for a car rental place, we were forced into being upsold for kms that were supposed to have been unlimited. after 14hrs of travel, which they count on you be tired, i laid down and paid whatever. not like we ere at a rental car place on airport property, this place needed a shuttle to get to. lesson learned, rent from a franchise, you at least have some accountability up the line to the brand for issues.

15 June 2026
Unprompted review
DoYouItaly.com logo

Reply from DoYouItaly.com

Hello,
Our goal is your complete satisfaction, and all booking details such as mileage terms and Collection information are clearly outlined in the voucher accepted before confirmation; the shuttle transfer is also specified to help plan arrival. We continuously work to keep our offers transparent and competitive across different car rental companies so travelers can choose what best fits their trip.
Best regards,
Pablo

Rated 4 out of 5 stars

Luggage Compartment

It took a while to understand the difference between Large Cars and SUVs because I was most interested in the luggage compartment volume. Maybe this information could be included in the car descriptions to make it easier to chose? Thank you.

15 July 2026
DoYouItaly.com logo

Reply from DoYouItaly.com

Thank you so much for your review and for taking the time to share your experience with us.

Rated 1 out of 5 stars

As always with car rental

As always with car rental, you have to pay so much more then at first site. We came to sole mare desk and because we booked the car with an normal bankaccount and our cedritcard was on my name not on the driver we had to pay 600€ extra for insurance becuase they refused to take the Deposit from an other Card!! WRIP-OFF!!! And the men at the desk was very unfriendly!!
We booked the platinum insurrance so we did not need a Deposit

15 July 2026
Unprompted review
DoYouItaly.com logo

Reply from DoYouItaly.com

Hello,
The cardholder requirement and deposit process are clearly outlined in the details of your booking and on the voucher accepted before confirmation, and they must match the main driver at pickup. For the extra excess supplement offered at the desk, our goal is your complete satisfaction, so please contact us at help@doyouitaly.com and we will review your case and assist you directly.
Kind regards,
Pablo

Rated 4 out of 5 stars

A very easy-to-navigate site

A very easy-to-navigate site. All information in one place. Clear sections for pricing, service packages, and other information.

15 July 2026
DoYouItaly.com logo

Reply from DoYouItaly.com

Thank you so much for your review and for taking the time to share your experience with us.

Rated 4 out of 5 stars

Your homepage mention price for a car

Your homepage mention price for a car - when you have made the booking you are informed about 350 km per rental - that is bad service - you wil never treat a customer in Denmark lige this - we will not come again to you and I will ward "my homes" you have customers in Piemonte every week.

14 July 2026
DoYouItaly.com logo

Reply from DoYouItaly.com

Thank you for your feedback and for trusting us. We're glad to know your experience was positive.

Rated 1 out of 5 stars

Beware!!

Beware, cheap rates, poor customer service. They are just a 3rd party and feed you to the 'wolves'. Once you are abroad you are on your own! Be careful about the car you choose, they have a clause, 'similar car'. It is never the car you ordered, for example I ordered a JEEP Renegade and got a SEAT Arona and they informed me this was similar!!!, nowhere near. Avoid, go to a trusted supplier, alamo, Avis etc, you get exactly what you order.

10 May 2026
Unprompted review
DoYouItaly.com logo

Reply from DoYouItaly.com

Hello,
Our goal is that your trip runs smoothly, and the vehicle category is always defined in the details of your booking as “or similar,” which refers to equivalent features rather than a specific model. All this information is clearly outlined in the voucher accepted before confirming, and we continue working to make each experience clearer and more satisfying.
Best regards,
Pablo

Rated 1 out of 5 stars

Scammers with no service

Turned up to pick the rental car at the airport and find out it's on the outskirts of Fiumicino airport. A bit confusing as I received a message from a broker to meet outside the airport for a pickup to the rental car location. Got there and found out the broker not DoyouItaly sign outside.
Anyway, when I turned up to pick the rental found out I needed to show a physical driver's licence to collect the vehicle. Told them I had my wallet stolen and had a copy of my licence on my phone but did not want a barr of it. They suggested a rental company across the car park that would be able to help which I found out was the same company running under a different name. Finally paying 3 times more without a physical licence and refused to get a refund for the already paid rental through DoyouItaly.
Scammers working together. If I ever see DoYouItaly again I walking. As the name suggests they Do You in Italy.

8 June 2026
Unprompted review
DoYouItaly.com logo

Reply from DoYouItaly.com

Hello,
Collection at Fiumicino can include a shuttle to the car rental company location, and the Collection information and required documents—such as presenting a valid physical driving licence—are detailed in the voucher accepted at booking. Our goal is your complete satisfaction, and reviewing those details helps avoid unexpected charges at the desk.
Kind regards,
Marta

Rated 5 out of 5 stars

Good service for money

Easy booking process, the appropriate information was given. We had very quick and smooth check-in process at the Maggiore Car Rental at the airport, the lady behind the desk was patient and nice. The car absolutely met our expectations, was clean and technically flawless. The chek-out was also smooth and fast. It's absolutely worth the money to use the service of DoYouItaly and Maggiore

23 May 2026
Unprompted review
DoYouItaly.com logo

Reply from DoYouItaly.com

Thank you for your feedback and for trusting us. We're glad to know your experience was positive.

Rated 1 out of 5 stars

Absolute nightmare – Horrible customer service and zero flexibility!

I had a terrible experience with DoYouItaly. Due to a technical issue, my credit card did not work at pickup. Because my flight was delayed, I was unable to cancel the booking in time. As a result, I lost my €94.00 reservation fee, and I was left stranded at Pisa Airport with my 7-year-old daughter. What a horrible start to our holiday!I called customer service immediately to ask for solutions. I asked if we could pay the deposit with my friend's credit card, use a Maestro card, or change the name of the main driver. Every single option was flat out refused. They showed absolutely zero flexibility, no willingness to think along, and were extremely short with me.Their customer service is completely worthless. They are incredibly unfriendly, force you to use a slow online ticketing system, and the agents on the phone speak very poor English. It is impossible to reach them properly by email. I emailed and called to ask for a €94.00 refund out of goodwill given the situation, but they completely refused. I will NEVER rent a car from this company again!On a positive note, I highly recommend Liberty Car Rental at Pisa Airport. They allowed me to rent a car using a Maestro card. The staff was incredibly friendly and helpful; they even loaded our luggage into the car and gave us a lift back to the airport terminal when we returned the vehicle. Avoid DoYouItaly and book with Liberty instead!

4 July 2026
Unprompted review
DoYouItaly.com logo

Reply from DoYouItaly.com

Hello,
Our goal is your complete satisfaction, and situations at pickup like the payment method or driver details are defined in the details of your booking and the voucher accepted during the reservation. The car rental company applies those requirements at the desk, and our team works to provide clear guidance through our support channels so travellers can proceed smoothly even after delays.
Best regards,
Pablo

Rated 5 out of 5 stars

Really easy website

Really easy website, everything explained clearly and once submitted various emails confirming transaction and documents received, excellent experience 👏

13 July 2026
DoYouItaly.com logo

Reply from DoYouItaly.com

Thank you for your feedback and for trusting us. We're glad to know your experience was positive.

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