DPF DR Reviews 

205
•
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Absolutely shocking! Taken 450 pounds off me and the car is not fixed! Nobody has been back despite booking me in and now ignoring all attempts at contact for a refund! Absolute scammers please do not... See more

Rated 5 out of 5 stars

Our car had gone into Limp Mode... Living in a village in North Devon it was so convenient to have Colin carry out a DPF clean on our driveway...No travelling or waiting at a garage... Colin's c... See more

Rated 5 out of 5 stars

Couldn’t recommend these guys enough, DPF was a lot worse then I expected, he did a smashing job the car is running so much better now and the fuel consumption is miles better, great lad who worked on... See more

Rated 5 out of 5 stars

DPF issue? Call Colin. There’s nothing else to say, however I’d like to say that apart from being professional, honest, persistent, fair, genuine he’s an approachable guy that I’ll call every time.... See more

Company details

  1. Vehicle Repair

Written by the company

We can analyse your car from the EGR,DOC,DPF and SCR we clean your DPF, check the DEF injector/vaporiser test and prime the ad-blue line all without having to remove the DPF, so it works like new again. we won't leave until your 100% happy, and costs a fraction of the price to replace the DPF.


Contact info

3.8

Great

TrustScore 4 out of 5

205 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.8

All reviews

(205)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Rang for help & Colin was with me within the hour. Very knowledgeable, efficient & friendly. Would highly recommend. Wish I had found them sooner!

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Made one phone call and they were here the same day . Very professional , expert advice and a quick diagnosis . Would highly recommend .

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service!
Came to my driveway to fix my car, did it in just a few hours, clean, efficient and car running better than before.
Cannot recommend them highly enough.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Great service

From the moment I spoke to Colin I knew I was in good hands . He understood it was a dpf problem on my nissan quashai explained prices etc and was able to fit me in next morning. There was a engine management light on he got to work straight away and explained why it was on. This guy is amazing within 45 minutes he had sorted it . The car is running smoother because I had a flush through not a regen I booked in elsewhere for a oil change but I highly highly recommend Colin this guy knows what he's doing also came with a 30 day warranty . Thank you so much one happy customer

7 January 2025
Unprompted review
Rated 5 out of 5 stars

Dpf doctor

Can not fault Collin! Highly recommend to anyone! Being the garage over Christmas of only I knew the problem sooner! Collin was super helpful and so honest about everything I asked, saved us so much ££ and came to my address within 2 hours of my call! Thankyou again!

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Knowledge, Expertise and sound advice. Highly Reccomend.

Have used the DPF clinic on a number of occasions, and have always had an excellent job done. However, on our last experience to say Ben went above and beyond would not do justice to the expertise and advice we received. It was second to none and saved thousands in potential costs. So much credit to the DPF Clinic, very much appreciated, thank you.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service......

Absolutely amazing service rang this company at 3pm they were able to come out at 6pm and fix our snack vans dpf fault not only did he rectify the issue he picked up on other issues which our usual garage had failed to do and fix them also. Will definitely recommend him to friends and family. It's great to find a honest reliable person that does what he says he will do with no extra suprise Costa at the end.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

Dpf dr Collin is a real doctor

Dpf dr Collin is a real doctor! 10/10 fixed my dpf in 30 minutes im a parcel driver had me mobile and back on the road, look no further when they say you need a new dpf filter or aditives filling etc he will tell you the truth topman and honest.definitely use him again if i need it ever doing again. Great thanks and priced sensibly not just after the money like many out there. 👍🤝👌 (if i could upload a video i would) regards Ajay.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Would recommend

Colin phoned within minutes of enquiring and fitted me in the following day. He was extremely knowledgeable & quick to diagnose then fix the issue for a reasonable price. Would absolutely recommend & use again in future.

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Helped me in short notice

Couldn't thank them enough for getting my partners car back on the road in such a fast time. Neo was very informative and explained everything that was wrong and what needed fixing. Thanks again!!

1 November 2024
Unprompted review
Rated 2 out of 5 stars

Had to have the work redone by someone else

Colin was a nice person and really knowledgeable. He was unable to complete the work on the day but said he'd be back later in the week and arranged a time. He did not show up, and I wasn't able to get any response from calls, text, or emails.
Managed to get in touch a while later using a different number and had an immediate response (which is a little suspicious). When I explained it was to finish the work, we arranged a time, but same thing happened - noone showed up and now I can't get a response to any calls, texts, or emails from the new number. This was a little frustrating as you can imagine. Then looking at other reviews on Trust Pilot, it seems that the same thing has happened to others. So I can't recommend.
@colin if you do read this, I hope you can appreciate that I did spend hours taking my car to and from different garages who told me they could reset the light, but after trying said they couldn't. In the end, I had to pay someone else to come and repeat the entire cleaning process, so all the work I paid for had to be redone by someone new :(

1 September 2024
Unprompted review
Rated 2 out of 5 stars

Had high hopes

First off, I am not happy having to leave a below “6 star review” as previously promised. I made it clear from the very start that I was facing a huge bill from a reputable dealer and did not want to waste anymore money on my car unless it was 100% going to work. “I can do it” is all I was told “It can be done”. You talked the talk and took my money and less than a week later the fault returns. Full marks admittedly for determination, you can carry on, reply and list what has been done for the money but at the end of the day the issue is still not sorted, with a promise of no charge if it didn’t work, I am yet to see any offers of refund, or any contact at all unless I chase, sending a £20 diagnostic machine to continually clear the fault every few days after paying you hundreds is not a resolution when the original fault is then still there and I can only travel a short distance, it’s nothing more than a very inadequate short term fix. It’s now been weeks so will assume he’s given up. Stating you would confidently still drive the car knowing it could reappear didn’t reassure me, I will not put my young children in a car that is still a liability and now still face going back to pay the initial huge bill. Hundreds more out of pocket despite your assurances. 100% satisfaction quoted on your Facebook pages, I think not. Nice guy but sorry I am not remotely happy

27 September 2024
Unprompted review
DPF DR logo

Reply from DPF DR

We are sorry to hear in your disappointment, we are here to give the best options available we checked your petrol PPF and there is nothing wrong with it as explained, even though the main dealer want to replace it for 3k. We haven't put a clean through it as its not needed and a waste of your money. We also explained that your ecu would need unlocking due to it being locked hence why no garage can successfully clear the fault you have. We have unlocked your ecu and now you are able to reset this problem with any diagnostic tool but there is an intermittent issue with your pressure sensor this will need to be changed and then you are able to clear the outstanding fault with the diagnostictool we provided you for free. As per our in depth report given.

YOU DO NOT NEED TO REPLACE THE PPF for 3k or go to a main dealer.

Kind regards dpfdr.co.uk

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