DPG Reviews 748

Avoid this provider at all costs! Ive had nothing but problems with DPG since starting my level 5, my grades, marking and feedback was all messed up, it would be marked as passed on my paper but failed on the summary. They sent it back to me 3 times with different mistakes, the 4th time I had to get the quality team involved. This has happened twice on 2 separate units. The quality team fixed in the end but it wasn't easy or quick. One of the units was passed in Oct 2024 and one in March 2025, today in June 100s of us have been sent an email to say following an audit what was a pass is now a fail because they messed up and there marking is poor. Really difficult to deal with, they have taken on to many students so response times are always beyond what they should be, nothing is easy to resolve with them. They shouldn't be aloud to trade

Really poor company. The main problem is the support and feedback you receive.

It takes weeks to get feedback on assignments. The feedback you receive from them is rubbish, unclear and frankly worthless anyway.

The tutors can take days/weeks to reply to any question or comment.

Stay away. Choose any other provider at this point!!

Throughout the course, I found it difficult to get in touch with my tutor, Mary. I often didn’t receive a direct response and instead had to send my queries through the general student email address, which typically took around 3–5 days for a reply.

I completed the course in April, and have had no email or confirmation on next steps. I have rang numerous times and they have told me to wait until June and the CIPD will have it and I will get an email from the Quality Assurance Team (never had this either).

I rang CIPD today (10/06/2025) and they have confirmed they have not received any of my assignments and that I need to contact DPG to see where they are and quote "DPG have had issues submitting results to the CIPD". I contacted DPG, and the woman on the phone said she didn't know why I hadn't received any confirmation. Very poor communication skills from the team

I enrolled in this HR course with the genuine intention of upskilling and improving my career prospects. At the beginning, everything went smoothly — the course was divided into several stages, and my initial assignment submissions were accepted without any issues.

However, at the final stage of the course, I was unexpectedly accused of academic misconduct in relation to my last assessment. The provider claimed that my submission was largely AI-generated. This came as a complete shock to me, as I had followed the assignment guidelines, written the content myself, and properly cited all references in the reference list.

Despite this, my explanations and evidence were dismissed. I strongly believe this decision was unfair and possibly motivated by financial reasons — particularly as I submitted my final work close to the course deadline. I suspect this may be an attempt to block students from completing the course on time and to force them to pay additional fees to continue.

This experience has been extremely discouraging and disappointing. After investing significant time and effort, it feels as though all my progress was invalidated at the very end for questionable reasons.

To anyone considering this course, I urge you to think twice — especially if you’re a working adult on a tight budget. This programme does not feel like it’s designed to support students, but rather to create last-minute obstacles that may prevent you from successfully completing it.

My programme advisor Roddy was extremely helpful and was always ready with prompt replies whenever I had any questions. I am looking forward to my dpg journey and am now equipped with the correct information to begin.

Roddy made my enrolment so straightforward, he is a great person to deal with, always responds and gives straightforward advice and guidance.
I am excited to start my Diploma course with DPG.

I found Roderick very friendly and helpful and made the enrolment swift and easy. Looking forward to getting started on the course itself!

This is my second time enrolling with DPG, so I’m a returning (happy) customer. I liked that the price was upfront, information was sent quickly and Roderick was super helpful with questions I had and getting me set up. The my learn system is new from when I last studied with DPG and it looks great. Thanks for a great service

I signed up online via the January sales and got a really good price, which is why I selected them. I was told that an advisor would contact me to complete the sign-up. Shortly after, I had an email from Clare at DPG to advise that I had been signed up, and attached the registration paperwork for another learner including their name, DOB, address, email and phone number.

I replied and copied in their complaints email and had no response.

I’m a little nervous about how safe learner information is and by the lack of response.

It is a pleasure to work with Roderick on my enrollment details. He is super responsive and always happy to help. All the provided information is clear and easy to understand at the beginning of the course. I was sceptical at first to use a platform in a different country, but after experiencing such a great customer service, I am looking forward to learning and getting my degree at DPG. Thank you!

Dominic was very helpful and was able to advise accordingly. Thank you!

Professional and streamlined process. Dealt with Roderick who offered exceptional service. All queries dealt with promptly with lots of information.

I am very happy with the enrollment process. Immediate responses, very helpful, and got access to the course within minutes.

Seamless enrollment - Roddy gave me a call to answer all of my questions and was very knowledgeable. Roddy provided all the forms I needed and was exceptionally fast in getting me enrolled. Very happy with the service.

Claire Smeaton arranged my enrolment and payment well. Happy with that process and Claire was great.
Looking forward to starting my course.

Smooth and informative registration CIPD course process. Roddy was super prompt in providing the various answers that I had as an overseas registrant. Would definitely recommend others to check with DPG first. Got my login(s) within the hour of making my deposit. Love how efficient this is!

Smooth and supportive enrolment process. Claire Smeaton was very helpful. I am looking forward to starting my course, thank you.

Extremely fast turn around from enquiry to enrolment. Thank you Roddy for making the process very quick and easy. Can wait to start leaning.

Roddy was extremely helpful from my initial enquiry right through to starting the course. I can't thank him enough for his help and support.

Thanks, @Roddy, for providing clear information and instructions, and for allowing me to complete the registration at my own pace.