Dprintes Reviews 162

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fun and unique themes. The first order arrived damaged due to the delivery company crushing the box. D Prints customer service rectified the issue within minutes of submitting a claim and sent a new p... See more

Rated 4 out of 5 stars

The print looks great and I will order a couple more to put in the same room. I like that they are complimenting to one another in topic and color scheme. My only complaint was it took a little longer... See more

Rated 5 out of 5 stars

I love my merchandise!! I bought a print and sweatshirt. This first sweatshirt I got had some defects, I emailed Dprintes and they immediately sent me a replacement without any questions and without t... See more

Rated 3 out of 5 stars

The quality of the print and lay out is beautiful. But I received an order confirmation on January 17, 2021, not realizing it would be delivered one month later especially when I paid enormous shippi... See more

3.9

Great

TrustScore 4 out of 5

162 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I’ve never received my order from…

I’ve never received my order from January 25,2021 all correspondence with them sent me back an immediate response of your item was shipped, which obviously I never received. I’m going to report this company to BBB.
Do NOT trust this fraudulent company.

22 March 2021
Unprompted review
Rated 4 out of 5 stars

I had an issue with my first print

I had an issue with my first print. After I contacted Dpintes it was immediately addressed and a replacement was sent out. The replacement came in short order and is perfect.

Great service. Quality product. Great customer service!

18 March 2021
Unprompted review
Rated 1 out of 5 stars

Don't trust the website or the support team

I ordered a Valentine's gift and the design page stated that "Acceptable, the text size will appear smaller" when we had more than 14 characters. The final product did not contain smaller text as promised in on their website. Contacted support and was told via email that they are not able to make any text smaller even though the website clearly stated that they will. I'm out $40 because their website provided incorrect information and they refused to compensate for the loss. If you do purchase from them, rely only on the proof, don't trust anything else.

4 March 2021
Unprompted review
Rated 1 out of 5 stars

Totally unsatisfied with my purchase

Totally unsatisfied with my purchase, the picture quality was horrible and it had a misspelling of my wife's name. I sent an email regarding the issue and was informed that a new print would be sent...well i got the new print today and it is the exact same issue...picture quality is horrible and my wife's name is still misspelled. At this point I just want my $33 back...let's see what happens, stay tuned.

3 March 2021
Unprompted review
Rated 5 out of 5 stars

I was very happy

I was very happy with my poster. Came exactly how they showed it would and it came faster then anything else I’ve ordered recently. Very happy.

27 February 2021
Unprompted review
Rated 3 out of 5 stars

The quality of the print and lay out is…

The quality of the print and lay out is beautiful.
But I received an order confirmation on January 17, 2021, not realizing it would be delivered one month later especially when I paid enormous shipping fee of $50. Thanks but no thanks.

20 February 2021
Unprompted review
Rated 5 out of 5 stars

Excellent product for the price

Very satisfied with the product. exactly as advertised. it looks amazing in the frame. I highly recommend this product. Dprints delivered a fantastic product. you won't be disappointed. Thank you guys...

16 February 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look