Draculaclothing Reviews 

I ordered three items from Dracula Clothing, and UPS lost my package. Mel from the support team worked with me to have UPS try to find it, and when they couldn't, offered me the choice of a refund or to resend the clothing. UPS made a delivery error again, and once again Mel worked with me and this time was able to get UPS to successfully deliver my items to me. While it did take longer than anticipated to get my items due to UPS' error, Mel's support through the process was great. The clothing itself also arrived in excellent condition and fit properly. I'd highly recommend this store.

I have been drooling over the corsets on this site for ages, and finally decided to take the plunge. When it arrived (in less than a week!) it was stunning, but too big. I contacted Dracula Clothing, and an exchange was arranged immediately. I ordered too small the second time, and I was able to exchange it AGAIN for the perfect size! The customer service is AMAZING (thanks to Mel!) and the corset is everything I hoped it would be! I will definitely be ordering from this company again. You should, too! 🖤🦇🖤

I ordered pants that didn’t fit properly. Mel offered me several return options and, even though the item wasn’t eligible for a refund, we were able to exchange it at minimal cost and with exceptional speed.

Great Customer Service! I always got an answer to my replies and questions! Very nice and you feel safe as a customer.

BE VERY CAREFUL!
The purple and black trousers were NOT TRUE TO SIZE! And therefore did NOT fit me. Fobbed off with ‘manufacturing sizing tolerance’ And now I have to return them at my own cost!! NOT AT ALL HAPPY!! ALSO ridiculously low waisted and a SLIM FIT! I am a 14 and ordered a 16 and would have needed a 18 at least!!
VERY DISAPPOINTED AND VERY EXPENSIVE! Plus the material isn’t nice either!!!

Fantastic company, it was easy placing my order and Dracula clothing shipped my order really quickly. I am in the UK and took about a week to receive items. The clothes I ordered were excellent quality and really beautiful. Overall I am very pleased with my experience with Dracula clothing and would recommend and buy from again.

I ordered a (beautiful!!) pair of pants that just didn’t fit right. Mel helpt me thru the intire process.

The options, costs and return/delivery time, Mel explained it all.

The items they sell are really great and true to the pictures.

Really happy with this shop

Jeanet

I’ve ordered three items from Dracula Clothing so far – two coats and one jacket – and I’m absolutely thrilled.
Both coats are truly wonderful and of outstanding quality. I get an incredible number of compliments every time I wear them. You can really tell that a lot of care goes into both the design and craftsmanship.
For my most recent order, I unfortunately chose the jacket two sizes too large and had to return it. However, the customer service was absolutely exceptional. I received a reply within the same hour, was able to send the item back within two days, and had the correctly sized jacket delivered to me just one week later.
Both the product quality and the fast, friendly customer service have completely convinced me. I can wholeheartedly recommend this shop – an easy five stars!

I had the wrong size and wrong type corset. I had a wonderful interaction via email. The lovely lady helped me out and had so much patience. She helped me out great and told me how to get the correct size. After a while of email traffic. I had a new corset in the mail, she was friendly and helpful. Thank you! It's gonna be amazing on my outfits!

I was so pleasantly surprised by this company; I hadn't heard of them before so I didn't know what to expect, I was just looking for a kraken skirt - the items I received were great quality, the items arrived at my home so quickly, and the customer service was incredible! I will continue to support this business.

I was searching corset that is beautiful and comfortable at the same time
I purchased black corset once and it's so perfect and comfortable😭but I'm fatter than before so I bought a bigger size this time
Also I chose some different color too, but one item was wrong, I asked if I could change to the right one
Honestly I'm a little bit worried cuz I live in Taiwan. The shipment is complicated.
But CSR said they could sent me right one and i don't need to sent it back
I received it, i recommended
It's not only good service attitude, also the product is perfect🥺🥺🥺💓💓💓💓

Excellent unique products and excellent support. No problem returning items of the wrong size and get a refund, in spite of being in different countries in the EU.

I paid no attention to the sizing guide and ordered based on my other corsets ….. when the garment arrived, it swamped me! Their support and customer service was nothing short of outstanding and I am now the proud owner of a beautiful bustle corset that fits me perfectly! They even let me change the print on return (the one I really wanted was out of stock when I first ordered). Highly recommended!

My message to anyone looking to order a corset is trust the size guidelines! 🙂

Over All the years - DRACULA-CLOTHING has been Truly Brilliant!

From STYLE, CUSTOMER SERVICE, DELIVERY, PRICES (for GREAT QUALITY FITS WELL AND LASTS!!)

Whenever i Put on my Cool Trousers i am almost always commented on at least once in a day, great conversation starters when going out.

MOST OF All U JS FEEL GREAT WEARING THE WELL MADE AN WELL FITTING DESIGNS *:D

NB- NEVER COLD IN WINTER WEARING DRACULA CLOTHING

One of my best friend could only wear her beautiful - 100% wool coat in the extreme of winter.
Is so well made whenever she wears it no matter how cold the Weather~ *** SHE IS TOASTY *** !D

My skirt shipped lightning fast to the US (ordered Feb 1, shipped Feb 3, delivered Feb 4), and is a gorgeous piece I am extremely happy to have. Quality and detail are beautiful, and I look forward to shopping here again.

I need to do 2 reviews in one:

10/10 corset: very sturdy, very hight quality, very comfortable and overall I am extremely happy and the corsets are extremely affordable espeicially for suck great quality!

11/10 costumer service: this was one of the best costumer services I have ever experienced! They were super fast to answer my emails, very understanding, helpful and extremely extremely nice! Thank you!

I will start by saying how happy I am with the customer service. They had to take extra time to help me on the original order, due to a manufacturing defect on size. They worked with very well to resolve the issue. I found another item I wanted to swap to. While any back and forth chat can take a while it felt honest and true. Made it feel worth while. Thanks again.

Perfect!
It’s not easy to find an online clothes retailer that isn't complete rubbish, and so you’re always taking a chance.
I bought a jacket and trousers and I am very surprised with how good the materials and quality are, the best I could have hoped for - careful with sizing though, definitely go with a slightly bigger size.
Delivery was good as well, considering they are delivered from the Czech Republic.

I got a coat and hood (sold separately) and they are beautiful. It's fantastic quality and so well made, it feels like it was fitted to me specifically.

I had a couple of issues with the packages arriving but that was on the delivery driver not dracula clothing themselves. One item arrived without the other so I contacted their customer service. They got back to me within 24 hours and hopped on to offer help and chase up the delivery driver if necessary. They also confirmed my suspicion that the two items were in separate boxes (I don't think this was specified in the delivery tracking). Nonetheless the driver delivered it the next day having realized they missed it the day before so all was resolved.

The items were safely and securely packaged and came in great condition. Really enjoyed my experience ordering from them despite everything and will order from them again on future.

Impossible to return if you change your mind which is against policy.

It says on the website to email them regarding sending it back which we did, as the package arrived later than was needed, however they replied late and then basically in the email said to resell it on eBay or Facebook and you will get 30% off next purchase. Option 2 if you want to send it back you need to pay for it yourself (which we knew), but also include order number, invoice ect. and that they are not responsible if the parcel is lost ect. Having said that I wouldn’t order from this company again as in UK I’m used to a more efficient service considering the prince of the good purchased.