Dragon Tech Ltd Reviews 

33
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

I bought a monitor from this company on back market, the expected delivery date was yesterday and it still has not even been shipped yet. I have tried reporting this through back market but received n... See more

Rated 5 out of 5 stars

Dragon Tech supplied me with tablets and laptops to help me make my business more efficient and work 10x as productively, allowing staff to work from home ect. I reccomend this company extravagant amo... See more

Rated 1 out of 5 stars

I bought a "Grade A" laptop from Dragon Tech Ltd. via Back Market that arrived in good time. Unfortunately, it was significantly damaged on the front edge and the screen did not close. I returne... See more

Rated 5 out of 5 stars

Extremely impressed with their product & customer service. Their prices are very reasonable and the best part is their products are in perfect condition. I will continue to use them & recommend anyone... See more

Company details

  1. Computer service

Written by the company

We offer the best quality refurbished Tech Equipment in the UK. Use Dragon Tech to Buy, Sell, Trade, Repair, and Recycle all your tech equipment. Laptops, Desktops, All-in-one PCs, Monitors - anything you want, Dragon has you covered, at fantastic prices. We also offer a different solution to insuring tech equipment by offering an ongoing repair guarantee service to our business customers.


Contact info

3.5

Average

TrustScore 3.5 out of 5

33 reviews

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3.5

All reviews

(33)

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Rated 1 out of 5 stars

I bought a monitor from this company on…

I bought a monitor from this company on back market, the expected delivery date was yesterday and it still has not even been shipped yet. I have tried reporting this through back market but received no response in the stated time frame and I can’t find an email to contact them directly. This is not good enough

2 April 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a HP monitor on the Friday

Ordered a HP monitor on the Friday, was meant to be with me by Tuesday, instead was refunded. Contacted the company on both email and back market. Poor service, would not recommend.

1 September 2024
Unprompted review
Rated 1 out of 5 stars

I bought 1 product and paid properly

I bought 1 product and paid properly, but the order was cancelled, the money still hasn't been returned! ! !Nevertheless, I immediately bought a similar product, but the order still hasn't been delivered! ! ! This is a steal at £330!

24 April 2024
Unprompted review
Rated 1 out of 5 stars

Dragon Tech - Garry Jones - Faulty Goods Returned - Return Acknowledged - No refund given - Contact Ignored.

I bought a "Grade A" laptop from Dragon Tech Ltd. via Back Market that arrived in good time. Unfortunately, it was significantly damaged on the front edge and the screen did not close. I returned it and received another unit that was locked to the previous owner and I could not register it to my own account for Windows and Office install automatically, a final unit was sent that did not have a UK keyboard. I asked for a refund and returned the hardware.

Garry Jones dealt with the issue in a haphazard way via text message.

After chasing several times, I was asked for my bank details for a refund. Despite him having two possible methods to return my money, the refund was never made. All further messages have been ignored.

I have been scammed out of more than £300.

20 September 2023
Unprompted review
Rated 1 out of 5 stars

AVOID Dragon Tech Ltd

I will never again proceed with any purchases from a Company like this one, literally a waste of time and money.
They built up excuses such they'd lost my parcel through a courier company that is not even used by them!
They only texted me no official emails at all. A true scam!
Please avoid buying from this seller.

16 January 2024
Unprompted review
Dragon Tech Ltd logo

Reply from Dragon Tech Ltd

We are very sorry to hear that your purchase with Dragon Tech did not go smoothly. As you purchased this item through our online retailer (BackMarket), we have no control over the shipment or any money transferred until a delivery with valid tracking is recorded. Backmarket openly accept that it was their courier (DHL) that had lost the parcel and we therefore agreed to dispatch another item to you through our own courier.

Unfortunately, as you had opened a return request with Backmarket, they had already fully refunded you while the replacement unit was out for delivery, and we therefore had to request our courier to stop any delivery attempt as you had been fully refunded.

I appreciate that your communication was done via Text Messaging on this occasion, please be advised that under Backmarket policy, we as sellers are not authorised to request personal email addresses from our Backmarket customers. Therefore, communication could only be made via telephone.

We apologise for the unfortunate events during this transaction. We have been advised that the full refund has been completed.

Rated 5 out of 5 stars

10/10

Excellent experience with this company! 10/10 would fully recommend to anyone

2 September 2023
Unprompted review
Rated 5 out of 5 stars

High Performing Products

A very smooth, simple and efficient process. I am thoroughly enjoying the products I received and have performed beyond expectations, would highly recommend!

31 August 2023
Unprompted review
Rated 5 out of 5 stars

10/10

Really really good service,

Efficient and effective, best company on the market, 10/10 would recommend

26 August 2023
Unprompted review
Rated 5 out of 5 stars

Dragon Tech really improved my business

Dragon Tech supplied me with tablets and laptops to help me make my business more efficient and work 10x as productively, allowing staff to work from home ect. I reccomend this company extravagant amounts. Please do bear this business in mind it’s one of the best!

30 August 2023
Unprompted review

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