Dragonflyshipping Reviews 4,152

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very good delivery service. They ask if they can leave the package around the house if customer not at home, they ask for further instructions which they follow. And they also call in case they ring a... See more

Rated 5 out of 5 stars

Dragonfly is a company that never fails to find a problem for every solution the world might face them with! If I could describe the drivers in one word, that word would be consistency! However, that... See more

Rated 2 out of 5 stars

Delivery was not made on time. I had to take a day off to recieve the package, and even though they recieved my package at 2:14am, and had it sorted at 8:15am, they left the tracking info on "delivery... See more

Rated 5 out of 5 stars

Just got my package which contained a collectible item. The package and contents are in perfect condition. The delivery man was superkind aswell. I trully enjoyed this. They don't asked me to write a... See more


Contact info

3.9

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst shippng service of all time

Worst shippng service of all time. 20.00 they sent me an email saying it would be delivered today 21.00 we cant deliver it today. Delayed my package 3 times and kept promising me that they would deliver it the next day. But then delayed it again.

20 February 2026
Unprompted review
Rated 1 out of 5 stars

This is my experience over the last few days

This is my experience over the last few days with a delivery that I am still waiting from DRAGONFLY. Day 1 of the delivery due An the driver had issue with address ,I called DRAGONFLY and confirmed my address is correct, Promised delivery next day never happened, another call another excuse promised next day ,never happened. Promised today lets see if a miracle happens
DRAGONFLY give them a miss if you can
Update a call to Amazon to complain and bingo it finally arrived. WHY do we have to do this to get a result ?

20 February 2026
Unprompted review
Rated 2 out of 5 stars

Worst delivery service in the country

The delivery service notifies you towards the end of the workday (!) that they're going to deliver on said day. There is no way to know in advance, as their tracking tool is not accurate in the slightest. Your package can just be rotting at their depot, without you being informed.

16 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look