I cancelled the order due to a crack in the tank. No response. The day before delivery, I phoned about 10 times and sent another email. No response. Oil delivered, leaked.
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See what reviewers are saying
I have used dragon petroleum Dyserth for the last 3 years. Friendly service if you order over the phone, or you can order online. Prices are always competitive. Haven’t met a driver yet, but delivery... See more
Ordered with Dragon using their recent postal promo. Delivery was a day quicker and I didn't even hear the driver until he was packing up. The only criticism would be, comms didn't really exist. I p... See more
When we lived on Anglesey we often found Dragon to be helpful and competitive. Since "downsizing" into full retirement in Rhuthun 3 years ago we have found Dragon to be just as helpful and competit... See more
Company details
Information provided by various external sources
Dragon Petroleum is Wales’ premier fuel and lubricant distributor. We supply domestic, agricultural and commercial customers throughout Northern Wales. With over 60 years of strong local ties and quality service, we have remained an integral part of the community, known for our reliability and efficiency. Our passionate drivers and experienced team have strong Welsh roots and are a significant part of what makes it so well respected. As the depot is operated by local people who can cater to both English and Welsh speakers, Dragon Petroleum offers a unique, friendly and local service.
Contact info
Meliden Road, LL18 6DD, Dyserth Clwyd , United Kingdom
- 01745 570350
- sales@dragonpetroleum.co.uk
- dragonpetroleum.co.uk
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Best price for heating oil
Best price for heating oil and delivered two days before expected.
Fantastic!
No problem recommending
No problem recommending - it was a good price, they arrived when they said they would, and they took care not to splatter the wife's plants with the hose - unlike some companies!
Refusal to deliver on a narrow lane
After not being able to access my accounts phone call established the delivery was scheduled for a big lorry. I believe I ticked the small lorry. On the day of delivery the driver refused to drive to the house, although other oil companies have not had a problem. I regret being attracted by the £20 discount and will not use Dragon again or recommend the company to any body

Reply from Dragon Petroleum
Delivered on time no problem well maned…
Delivered on time no problem well maned no hassle
Excellent service delivered on time.
They were nice to talk to on the phone
They were nice to talk to on the phone, and when delivered all was good! Just I had my first delivery missed by 2 days wait! However I did get £20 discount. 3 star for a good service I rate.
Excellent service delivered on time.
I'm extremely happy with the service I…
I'm extremely happy with the service I received, the delivery was early and the driver was very courteous even though I'd forgotten to unlock my gate and the price was more than reasonable A++++
Dragon offered a good price
Dragon offered a good price and were there on time as agreed. Many thanks.
What can I say.....
What can I say, prompt delivery and freindly staff! Also at a great price!!
What more do you need.
Pete
Brilliant first try
Ordered with Dragon using their recent postal promo. Delivery was a day quicker and I didn't even hear the driver until he was packing up. The only criticism would be, comms didn't really exist. I paid and had an email saying I'd paid, that was it. In todays world, you usually get a second email of confirmation/our for delivery today.
I'm nit picking here haha
Oil was delivered on time
Oil was delivered on time, driver was polite, what more can I say.
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