Drain Doctor - Ashford Reviews 103

Polite in interaction. Explained things every step of the day. Will recommend.

Kyle was extremely polite and kept us updated throughout the works to unblock our kitchen drain. After he completed the works (which a previous company didn't do properly), he cleaned and disinfected our patio area. Before leaving, Kyle asked again if we have any more questions or concerns. We were pleased with the price charged and would hand on heart recommend this company.
Thank you.

Kyle was incredibly helpful, efficient and friendly. He quickly diagnosed the problem, clearly explained what needed to be done and talked us through what he was doing each step of the way. We couldn't be happier with the service we received!

Drain doctor were professional, and on time and resolved my drain issues. Explaining clearly all works that were carried out. I fully recommend this company.

Drain Doctor turned up same day (No Call out Charge) where others were too busy. Gave us a quote to do the survey there and then, returned to site next day and did the work no issues. Colin is very professional and prompt. Payment made easy by colin having a card machine in his van. Highly recommend.

Such a swift response to a website query. They were offering to come out on the Sunday but we could wait as wasn't urgent. Kyle came for initial visit and was so thorough and explained everything fully. Talk through what would be needed and work was done a few days later. I worked elsewhere as I WFH and Kyle stayed in contact via phone and pictures to explain what was being done. The office guys were always really friendly too. Would definitely recommend.

Kyle was knowledgable, thorough and reassuring. And the team managing the booking flexible and helpful when we needed to bring the appt forward. Thank you!

first class service from start to end. identified the problem, provided an acceptable quote on sitte and got to work without undue depay

resolved the blockage and cleaned all drains to the mains and checked all ok with a camera

Excellent service from initial contact. Colin arrived, very personable, investigated, sourced the issue, works completed within 10 minutes. Great job.

Did great job clearing block been like this for a while bit expensive but done now thanks came over 30 minutes after i called them !!! The man on the phone was very helpful and the man that came was in birchington and turned round to come back !! Legend!!

Exceptional service. Solved very difficult blockage with kitchen drains involving three sinks. They were respectful of my home and polite. Delivered a prompt service, reasonable rates and with a smile. Cannot fault them. We are very grateful!

Excellent service from start to finish, job was explained when he got here and was informed all the way though and all the funding was explained.

The whole service was impeccable. From the first phone call to when Kyle arrived. Polite, very friendly and clearly has a depth of knowledge as he had advised me of potential issue and tips to be aware of which were not raised on previous visits. Absolutely top service and will most definitely be using Drain Doctor for anything I need in future. Thanks Kyle, top man!

Fast in replying to attend call out - Plumber knew what he was on about - explained clearly the work to be carried out - explained what the problem was - explained the cost of the job - Plumber was very friendly 10/10

Leon & Kyle were really quick to respond, they didn't charge for the initial call out to quote on repairing a leaking pipe and they even put a temporary repair in place. They then came back the next day to complete the full repair, and they also passed on some very helpful information re making an insurance claim for the water damage from the leak. Overall an excellent service, very trustworthy, professional, friendly, and competitive pricing, would highly recommend.

We had Kyle come in to sort a blocked drain from and upstairs bathroom, the job was a bit of a nightmare, but Kyle was professional and super helpful and was super sorry for a couple of hiccups, even though it wasn’t his fault. He came and fixed the problem and made the drainage system more adequate for the job, well done mate and thanks so much. Drain doctor Kyle is an absolute credit to your company a bonus is needed for this guy I think

Kyle has done an amazing job - cleared our drains. Really pleasant and friendly too.

Great service. Speedy response and resolution. Friendly and polite engineer.

friendly, punctual and explained exactly what needed to be done and cost agreed upfront.

Excellent service, quick to respond and sort the problem with no fuss. Definitely recommend.