Fantastic, easy to book. Very polite and knowledgeable technician as well, would definitely use again if needed ever. Problem was explained clearly, steps of action put forward and a quote given bef... See more
Company replied
Location
Switch locationBurgoine Business Centre, 117 Clophill Road, MK45 2AE Bedford, Hertfordshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have used these guys before and the first call out the guy could not sort it out, not his fault, and he waived a charge which was very decent of him. Called again for a blocked drain, and the guy c... See more
Company replied
The response to my first email was quick and Michelle was very efficient and reassuring on the phone. Craig arrived two hours before I expected him, having rung first. He explained what he would do,... See more
Company replied
Free call out to ascertain in detail what the problem was and where. Agreed an initial plan and provided a very reasonable quotation for the work. Work carried out satisfactorily and advised if ther... See more
Company replied
Company details
- Drainage Service
- also in
- Plumber
Written by the company
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.
Contact info
Burgoine Business Centre, 117 Clophill Road, MK45 2AE, Bedford, Hertfordshire, United Kingdom
- 0808 3019709
Book an engineer in 2 minutes
4.7
Excellent
101 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Customer Service from Drain Doctor
The team from Drain Doctor came by to check on a blocked drain. They were really friendly and although the problem seemed to have resolved itself before they arrived they took the time to explain the system and likely cause. Thoroughly recommend using DD.
27 October 2025
Unprompted review
Reply from Drain Doctor - Bedford
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Fantastic service - recommended!
I have had a blocked sink in the bathroom for a little while and had tried lots of things myself to unblock it including plunging and putting Drain Clear down it etc. A plumber also tried to hoover it. It was a tricky job for Craig, the expert sent out to help, because of the way the pipework had been fitted, but he worked really hard to find a solution. A really nice guy and I'm so grateful for him coming to my assistance. We finally have a working sink – hooray!
25 October 2025
Unprompted review
Reply from Drain Doctor - Bedford
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Urgh! A Blocked Toilet
Despite our own efforts to clear a blockedvtoilet we phoned about 10.00 and Drain doctor arrived by 12.00....great response. Even better, everything was sorted within an hour. No mess. Worth every penny. Can't fault the response or the standard of service.
13 October 2025
Unprompted review
Reply from Drain Doctor - Bedford
Hi Michael,
thanks for taking the time to leave us a review.
We're delighted to hear that our Bedford team got you issue resolved quickly.
Regards
Emma
Professional and Experienced Service.
Free call out to ascertain in detail what the problem was and where. Agreed an initial plan and provided a very reasonable quotation for the work. Work carried out satisfactorily and advised if there were further problems to get back in touch. Knowledgeable staff who gave you the confidence they knew what they were talking about. Would certainly use again.
29 September 2025
Unprompted review
Reply from Drain Doctor - Bedford
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Excellent service
Excellent service, very helpful people.
I would thoroughly recommend them.
22 September 2025
Unprompted review
Reply from Drain Doctor - Bedford
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
They were polite, professional and transparent about what the issues could be. Would definitely call them again.
They were polite, professional
19 September 2025
Unprompted review
Reply from Drain Doctor - Bedford
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Engineer arrived on time
Engineer arrived on time, and knew what he was doing. He was friendly.
12 September 2025
Unprompted review
Reply from Drain Doctor - Bedford
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
I was very happy with the job checking…
I was very happy with the job checking and clearing my drain. They ran a camera along the pipe and I was able to see that everything was clear.
12 September 2025
Unprompted review
Reply from Drain Doctor - Bedford
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Arrived quickly, problem fixed.
Arrived quickly, firendly, investigated thoroughly and fixed the issue.
1 September 2025
Unprompted review
Reply from Drain Doctor - Bedford
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Extremely thorough survey of the…
Extremely thorough survey of the drainage and solved the problem, arrived at my house at the time advised and completed the work with in 35 minutes. Very helpful man, (Forgotten his name, sorry) and 1 would recommend them 100%. Well done!
21 August 2025
Unprompted review
Reply from Drain Doctor - Bedford
Hi Raymond,
thank you for your review and recommendation.
We're pleased to hear that our Bedford team were able to solve your drainage issue quickly.
Regards
Emma
Excellent efficient service
Excellent efficient service, highly recommend
19 August 2025
Unprompted review
Reply from Drain Doctor - Bedford
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Excellent service fast and friendly
10 August 2025
Unprompted review
Reply from Drain Doctor - Bedford
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Drain Clearing
Tom and his junior were efficient and even gave me tips on how to keep on top of my drains! I would definitely recommend the pair to anyone who needs support with their drainage.
4 August 2025
Unprompted review
Reply from Drain Doctor - Bedford
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Professional
Honest. Professional and polite. Tom was excellent. Understood our concern. Provided guidance and advise.
17 July 2025
Unprompted review
Reply from Drain Doctor - Bedford
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Great service
Prompt, sorted out the problem quickly and gave some tips to prevent happening again. Polite and professional. Highly recommend
12 June 2025
Unprompted review
Reply from Drain Doctor - Bedford
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Great service
Great service. Arrived promptly and the job was sorted very efficiently.Many thanks
2 June 2025
Unprompted review
Reply from Drain Doctor - Bedford
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Reply from Drain Doctor - Bedford
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Fantastic
Fantastic, sorted our blocked drain efficiently, reasonably priced and knowledgeable. Many thanks drain doctor.
28 May 2025
Unprompted review
Reply from Drain Doctor - Bedford
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Prompt attendance very helpful service …
Prompt attendance very helpful service got the job done. Very happy would recommend
23 May 2025
Unprompted review
Reply from Drain Doctor - Bedford
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Reply from Drain Doctor - Bedford
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.