Drain Doctor - Birmingham & Worcestershire Reviews 225

Good communication, speedy dispatch of a technician to help. Effective resolution of our drain blockage. A very helpful camera survey of the drain.
Very helpful technician who explained everything and showed us what was happening.

Prompt. Pleasant. Really good technician, Dave Thomas. Job done without hassle. Very satisfied.

The personal service was excellent

Ash visited us to check our external drains. He arrived exactly on time, and was very professional, knowledgeable, polite and helpful.

As usual excellent service, speedy response and really helpful in explaining what was happening.

Dave arrived on time and quickly started. He was proficient and shared significant information clearly.

Dealt with quickly, good advice given and friendly approach.

Next day service to fix my blocked drain - very pleasant technician, who took time to jet wash out all the grease, rather than just rodding it, and who was honest about what was needed (and more importantly was honest about telling me nothing else was needed!). Great service, would definitely use again.

Friendly ‘front of house’ lady who was efficient and provided good overview of what to expect. Gained information to let us know when Jake would arrive particularly useful when trying to run a business . Jake friendly and explained well the problem and how he would solve it. Felt in safe hands and good to get it sorted

Had a survey completed by Mark. He was really professional and did a great job. I would highly recommend Drain doctor and will definitely use them again in the future.

Speedy service, polite knowledgeable staff. Good advice given.
Hopefully won't need them anytime soon but any more drainage issues I will be ringing them

Had the drain doctor company in today for a blocked toilet the company was very professional and contacted us not long after receiving our enquiry they sent a very nice young lad round called Luke who was very polite and tidy in the work that he carried out highly recommend

"I cannot thank Drain Doctor Birmingham enough for the incredible service they provided for my 86-year-old mother, Valerie. She had a badly blocked toilet that was causing her a lot of stress, but Ashley was absolutely brilliant.
​He was professional, efficient, and—most importantly—incredibly kind and respectful toward my mum. He fixed the issue quickly and took the time to explain everything clearly, which really put her at ease. It is so reassuring to find a company you can trust to look after vulnerable family members. 10/10 service from Ashley, we are very grateful!"

Really helpful guy who fixed everything in a jiffy. Great service!

Easy to book as an urgent attendance. Driver arrived on time and very quickly found and resolved the sewer blockage. Also took time to show me the video of the problem and give guidance as to future prevention.
5 star performance at a reasonable price!

Brilliant, so professional.

The engineer, Ash, was spot on. He was easy going, polite, knowledgeable and able to deal with my endless questions! I would recommend Drain Doctor to anyone in my area following my dealings with them to date.

Incredibly helpful, professional and friendly advice followed up by rapidly filming the drains (we discovered 2 new manholes!) and then cleaning them out. Would highly recommend

Very good service our technician turned up on time after looking at our problem explained what he would need to do and how much it would cost. The job was done all cleaned up in less than an hour . Very satisfied would certainly recommend.

The response to our request was very quick. The workman was very knowledgeable and very thorough.
He completed the job the same day.
I would definitely recommend Drain Doctor to anyone with a blocked drain.