Drain Doctor - Luton Reviews 2

TrustScore 4 out of 5

3.8

Richmond House, SG1 3QP Stevenage, Hertfordshire, GB


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Company details

  1. Drainage Service
  2. Plumber

Written by the company

UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.


Contact info

  • Richmond House, SG1 3QP, Stevenage, Hertfordshire, United Kingdom

3.8

Great

TrustScore 4 out of 5

2 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Bathwater not draining away

We had an issue with bath water not draining away which no shop bought chemicals could resolve. When Carl from Drain Doctor arrived, he quickly diagnosed a much larger limescale buildup problem using a camera survey. He spent several hours descaling the entire pipework and kept us informed throughout the process. He cleaned up after himself and the price was reasonable considering the amount of work he had to undertake.
I would thoroughly recommend Drain Doctor based on this experience.

1 October 2025
Unprompted review
Drain Doctor - Luton logo

Reply from Drain Doctor - Luton

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

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