Drain Doctor - Maidstone Reviews 107

TrustScore 5 out of 5

4.9

Chestnut Road 45, ME16 9FR Maidstone, England, GB


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Rated 5 out of 5 stars

I wouldn’t hesitate to recommend Drain Doctor- Maidstone. Dave and Sam arrived promptly following initial conversation with Daniel. Dave explained the soakaway pipe was completely blocked with roots f... See more

Company replied

Rated 4 out of 5 stars

Dave from Drain Doctor was really kind and helpful at dealing with our main sewer blockage.

Company replied

Rated 5 out of 5 stars

They took their time to go through every details of the work with me, they were patience with me and very efficient.

Company replied

Rated 5 out of 5 stars

I was really impressed with Drain Doctor - Maidstone. The drainage engineer, Dave, was super-efficient, communicated his ETA, friendly & had lots of follow-up advice about our drainage issues. He fix... See more

Company replied


Company details

  1. Drainage Service
  2. Plumber

About Drain Doctor - Maidstone

Written by the company

UK’s #1 Drainage & Emergency Plumbing Company

We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call-outs and planned preventative maintenance.

Since 1994, our local engineers have been delivering a truly 24/7, 365-day service becoming a trusted partner for homeowners and businesses alike.

Find Your Local Engineer


Contact info

  • Chestnut Road 45, ME16 9FR, Maidstone, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

107 reviews

5-star
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1-star

Replied to 92% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

They took their time to go through…

They took their time to go through every details of the work with me, they were patience with me and very efficient.

13 March 2026
Unprompted review
Drain Doctor - Maidstone logo

Reply from Drain Doctor - Maidstone

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

The Engineer was polite and quick in…

The Engineer was polite and quick in knowing what the problem and fixing it. Also very considerate when doing his work about safety and other people around him .

19 January 2026
Unprompted review
Drain Doctor - Maidstone logo

Reply from Drain Doctor - Maidstone

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Efficient friendly service

Efficient friendly service. Answered all my questions.
Phoned to let me know he was on the way.

16 January 2026
Unprompted review
Drain Doctor - Maidstone logo

Reply from Drain Doctor - Maidstone

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Daniel was very responsive and able to…

Daniel was very responsive and able to attend quickly to deal with our issue. Very friendly, informative and talked us through the problem and options we have to resolve.

10 January 2026
Unprompted review
Drain Doctor - Maidstone logo

Reply from Drain Doctor - Maidstone

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Dave was amazing and talked through the…

Dave was amazing and talked through the issue with me and what the solution was. Friendly guy and as a lone female I felt comfortable.
Dave fixed the issue on the day with no hidden extras.Open and honest and fair price. Great team would definately use again.

27 November 2025
Unprompted review
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Reply from Drain Doctor - Maidstone

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Excellent service

Excellent service and the guys who turned up were very tidy and professional. Unblocked all the pipes that were causing me an issue. Would definitely use again 😃

19 November 2025
Unprompted review
Drain Doctor - Maidstone logo

Reply from Drain Doctor - Maidstone

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Excellent diagnosis of the problem

Excellent diagnosis of the problem. Proved the problem was in the public sewer and not my drains. Shout our for David who was super helpful

13 November 2025
Unprompted review
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Reply from Drain Doctor - Maidstone

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. Friendly, quick, gave advice, and finished the job quickly. I couldn’t fault it at all. Fully recommend them, and will definitely be using them, if ever needed, in the future.

5 November 2025
Unprompted review
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Reply from Drain Doctor - Maidstone

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Main drain backing up

Our call was dealt with very quickly and efficiently. Two lads turned up first thing the following morning, got straight on with the job in hand and sorted my drain problem out very quickly, would definitely recommend them.

3 November 2025
Unprompted review
Drain Doctor - Maidstone logo

Reply from Drain Doctor - Maidstone

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Superb service from Dave & Sam

Superb service from Dave & Sam.
Fast, efficient and cheerful. Kept me fully informed before, during and after doing the work.
Money well spent.

3 November 2025
Unprompted review
Drain Doctor - Maidstone logo

Reply from Drain Doctor - Maidstone

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Great efficient service

Responded immediately via text.. came first thing the next morning. Dealt with our issue quickly and efficiently. Great job.

3 November 2025
Unprompted review
Drain Doctor - Maidstone logo

Reply from Drain Doctor - Maidstone

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Great service and a reasonable price.

Called Drain Doctor due to a blocked drain. They turned up quickly, gave a fair price and explained what they were going to do. Dave couldn't have been more helpful and really went the extra mile to make sure everything was sorted. Will definitely use them again.

14 October 2025
Unprompted review
Drain Doctor - Maidstone logo

Reply from Drain Doctor - Maidstone

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Contacted drain doctor with issue with…

Contacted drain doctor with issue with a blockage. Arranged an engineer (Sam) to come out the same day who quoted and then completed the work. The job was problematic but Sam was brilliant and worked.very hard and persevered managing to resolve the issue for which we are very grateful.

31 October 2025
Unprompted review
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Reply from Drain Doctor - Maidstone

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Very friendly and professional …

I called in the morning and within 2 hours these guys were there. They were very polite and professional and even though the drain was quite awkward they managed to solve the issue. I would definitely use again.

29 October 2025
Unprompted review
Drain Doctor - Maidstone logo

Reply from Drain Doctor - Maidstone

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Excellent service

Excellent service, was kept informed throughout the job. Thank you Sam.

24 October 2025
Unprompted review
Drain Doctor - Maidstone logo

Reply from Drain Doctor - Maidstone

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

great guys!

Dave and Sam came to do a drain extraction and replacement and did a fantastic job! Quick, good quality work and went the extra mile. Good guys who put in a real shift. Thanks!

13 October 2025
Unprompted review
Drain Doctor - Maidstone logo

Reply from Drain Doctor - Maidstone

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Dave and sam have been very…

Dave and sam have been very professional in the work they do would recommend the drain doctor team been to fix my shower and was done in about 20mins thank you

9 October 2025
Unprompted review
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Reply from Drain Doctor - Maidstone

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Dave was amazing

Dave was amazing! He was so courteous and considerate of our home, making as little mess as possible. I could not recommend him more. He gave us lots of advice and was in no rush to shoot straight out the door! 100% happy customer! Thabk you

7 October 2025
Unprompted review
Drain Doctor - Maidstone logo

Reply from Drain Doctor - Maidstone

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Excellent

This is the second time that I have used Drain Doctor for unexpected issues. Both experiences have been excellent.Dave and Sam have been extremely kind and helpful, nothing is too much trouble, I have been kept informed of what is happening with the job and the quality of the work is second to none. My job has been completed quickly and efficiently and the price charged was reasonable. I would highly recommend

6 October 2025
Unprompted review
Drain Doctor - Maidstone logo

Reply from Drain Doctor - Maidstone

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Unblocked drain

Dave and Sam did a fantastic job of unblocking the drain in great time, removing a huge lump of limescale in the process. Cheers lads!

1 October 2025
Unprompted review
Drain Doctor - Maidstone logo

Reply from Drain Doctor - Maidstone

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

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