Drain Doctor - York Reviews 

Cleared our drains and sorted a collapsed drain quickly and efficiently nice lads.

1st class service from the first contact. We were contacted quickly and the communication was excellent. Huge thank you to our engineer Ian. He not only unblocked the drain but also found the root cause of the problem as to why our outdoor drain kept blocking. We have had several visits from various companies over the years and drain doctor are the first company who have gone above and beyond to help us solve the issue. We couldn't fault Ian he was friendly and very knowledgeable and explained everything to us. We would definitely use again and recommend to others.

Arrived on time, nice and polite, happy to explain what they were doing, tidy and organised. Completed the work quickly and efficiently.

Helpful and polite guys on site, got the job done, no fuss and cleared up after themselves - can't ask for more.

This is the second time we've used Drain Doctor (for different drains) and both times a good experience. Came when they said, friendly and professional, and really took the time to work out what the issue was and do everything they could to make sure it was a lasting solution.

Arrived around the time expected, inspected the job gave a quote quickly and got on with sorting it out satisfactorily.

Fantastic service. Regular updates re arrival time from Neil and Helen in the office.
Lee was brilliant - he literally uncovered a ‘hidden’ manhole and the source of the problem very quickly. He left us with clear drains an understanding of our problem and information on solutions.

As a single woman, dealing with tradesman makes me nervous (as I don't deal with them very often). However, Neil at Drain Doctor York was lovely over the phone and email, very friendly and explained how they work.
And Owen was fantastic. Arrived on time, very friendly, professional, explained what he was going to do to sort the problem, and did a great job sorting the plumbing issue.
I received a very professional service from start to finish, great communication throughout, and will definitely use again should I need. I will also recommend in the future.
Thanks Owen, Neil and the Team, 10/10 service. Vicky

Awesome service the young lad who came and did it was spot on explained pricing before starting but worth every penny as everything running as it should

Brilliant service, very happy. A skilled and friendly professional, creative problem solving with a tricky old drain and courteous interaction throughout. Highly recommended.

Managed to fit me in at short notice. Arrived when they said they would. Professional, friendly service. Polite, knowledgeable and respectful. Highly recommend this company.

Fitting a none return valve and fitting a patch in the waste pipe.
Explained what he was doing and got on with the job.
Left the garden as he found it.
Gave maintenance information.
Found him to be very professional and polite.

Great service, very efficient. Fixed the issue. Thank you.

Blocked sink due to fat and food, also affecting washing machine. Friendly reassuring man answered phone, provided same day prompt service and a successful outcome, with no mess. Very pleased with a no fuss, quick resolution and will not hesitate to recommend this service.

Prompt response to my request.
Talked through the problem, understood the issue and managed to reschedule jobs to get it fixed.
Really impressed.

Cleared drain quickly and efficiently good communication throughout the process

Prompt service. Experienced plumber who replaced a collapsed drain efficiently and made sure everything was neat and tidy after the job was completed.

Extremely efficient service in every way .All drains cleared and serviced in 30 minutes

Highly recommend!
Lee was fantastic, Very friendly and efficient.
Call out on a Sunday is never an easy task but after ringing they were able to get the job done a few hours later.
Would definitely use Again.

Thank you very much Lee.

Brilliant, very punctual very polite and respectful….. job done 🥳