Draw A Bath Reviews 

241
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

There aren't enough starts to give Draw a Bath. Their service was spot on start to finish and Mark was extremely helpful with ordering special items and recommendations for other suppliers and install... See more

Rated 5 out of 5 stars

Easy to use website, excellent range of quality brands, fast and pain-free delivery, highly responsive service from real people who actually know what they are doing, super pricing - over 20% lower on... See more

Company replied

Rated 1 out of 5 stars

Updates for those who suffered from the liquidation of the company: Finally I got an reply from Royden saying the company is into liquidation on Nov 22. A contact of a company named Parkin S Booth Ltd... See more

Rated 5 out of 5 stars

Found Draw a Bath through online search. Emailed with some questions and very quick to respond. Followed up with a telephone call where they helped with advice on mirror selection and delivery times... See more

Company replied

Company details

  1. Bathroom Supply Shop
  2. Bathroom Renovator
  3. Home improvement shop
  4. Radiator shop
  5. Shower screen shop

Written by the company

Our number one priority is to provide you with the very best bathroom products from leading, design lead brands. We aim to surpass expectations wherever we can. With free delivery on orders over £500.00 and a secure website, both you and your bathroom are in safe hands when you shop with Draw A Bath. We’ve curated the best worldwide bathroom brands. All our brands our renowned for their quality so you can be assured your getting the best choice of stylish, designer bathroom brands. Whatever you need, however big or small, our dedicated, professional specialists are on hand, Monday to Friday, 8.30am till 5.00pm, to help with any product advice, service questions or queries. All you need to do is ask.


Contact info

4.2

Great

TrustScore 4 out of 5

241 reviews

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No recent history of asking for reviews

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4.2

All reviews

(241)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

FAST DELIVERY

FAST DELIVERY - decent product at a reasonable price

11 November 2023
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Reply from Draw A Bath

Thanks for leaving us a 5 star review, it really means the world to us and so pleased you are happy with your purchase and the service you received

Rated 5 out of 5 stars

What a lovey company to deal with

What a lovey company to deal with. Helpful, informative - nothing too much trouble.
Would absolutely recommend

8 November 2023
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Reply from Draw A Bath

Thank you ever so much Susan, your feedback is very kind and honestly it makes what we do all worthwhile. Thanks ever so much for shopping with Draw A Bath

Rated 5 out of 5 stars

Reliable

Reliable, quick service.

14 November 2023
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Reply from Draw A Bath

Many thanks for leaving us a review Michael, look forward to meeting you when you collect your lovely vanity unit - Thanks for shopping with Draw A Bath

Rated 5 out of 5 stars

Good Seller

The seller provided a prompt reply to an initial question I raised and the shower was despatched and delivered to me in a very quick time.

18 October 2023
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Reply from Draw A Bath

Great to hear you are pleased with your purchase, thank you ever so much for leaving us a 5 star review

Rated 5 out of 5 stars

If you’re after a reliable

If you’re after a reliable, knowledgeable and classy bathroom supplier, Draw a Bath is the place. They answer the phone at first ring, no ‘press 1,2,3,4,5,6 etc for xyz’… And, more importantly, they mean what they say. We changed our mind on brassware about 5 weeks from installation, after seeing Swadling displayed in a tile place. We knew it was risky to amend such a vital part of the bathroom, however, the brassware we had chosen before was decent, yet aesthetically lacking. The suggested turnaround time for this brand is 6 weeks. We nearly gave up after talking to more than a dozen suppliers who said it was illusory to get that range on short notice. A little remark on DaB’s website to contact them as they might be able to reduce lead times was a last glimmer of hope. They did not disappoint. Chris was able to secure a three week delivery spot and we just received it. Functionality and design are on a very high level and we now can meet our fitter next week with confidence. Many heartfelt thanks!

3 November 2023
Unprompted review
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Reply from Draw A Bath

WOW!!!

What a wonderful review, thank you ever so much for taking the time to write this, hopefully anyone reading this will see that service is our absolute priority along with competitive pricing of top quality bathroom products

We genuinely appreciate you shopping with us and to get feedback like this means the world, so once again thanks from all the team

Rated 5 out of 5 stars

Great product choice and excellent customer service

I chose to use Draw A Bath because they offer what appears to be a (relatively) small selection of well designed products in all price brackets in a very overcrowded market.
Customer service has been excellent with very quick responses to my questions and the ordering process was incredibly straightforward.
I am a DIY home owner installing my own bathroom so really appreciate the help and advice I have been given. I am now waiting for delivery which I am confident will be just as trouble free!

30 October 2023
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Reply from Draw A Bath

Thanks ever so much for leaving us such a sensational review, really appreciate your comments and the fact you have identified our objective to supply only a quality offering of products.

Thank you also for choosing to shop with Draw A Bath and we look forward to delivering the beautiful products you have purchased very soon.

Rated 5 out of 5 stars

Great service

Chris really helped us put together our order and found suitable alternatives for items with a long lead time.

First rate service.

26 October 2023
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Reply from Draw A Bath

Thank you ever so much for taking time out to leave us such a wonderful review, so pleased we was able to get the goods in a timely fashion for you - DRAW A BATH

Rated 5 out of 5 stars

Very good service

Very good service, product as expected. Thanks

19 October 2023
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Reply from Draw A Bath

Thank you Alison, very pleased to hear you are happy with both the product and our service, thanks for shopping with Draw A Bath

Rated 5 out of 5 stars

Great Service

Great service and follow up service and personal contact to update me on my order and keep me informed

23 October 2023
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Reply from Draw A Bath

Thank you for leaving us such a lovely review and thank you ever so much for choosing to shop at Draw A Bath

Rated 5 out of 5 stars

Excellent company. Excellent Product

Excellent company. Communication was first class and on the two occasions I rang the company my call was answered promptly and I spoke to a real.person!
I had many questions about a Matkie shower tray and enclosure i wanted for a bew bathroom and my questions were answered fully.
It was clear these people really knew Matkie products!

What was great was that I wanted a more expensive shower tray but was advised this would not suit my requirements for my new bathroom. The advise was spot on and my bathroom fitters agreed that the tray I originally wanted would not be suitable!
D A B could have easily sold me a more expensive one but didn't.

My order came within 2 days of placing the order and within the specified 2 hour time frame which meant minimum storage time
before fitting.
The shower enclosure and tray are both excellent quality and I am so.pleased with them!
Great price too. Much cheaper then other sites.
Well done Draw A Bath!
Thank you

3 October 2023
Unprompted review
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Reply from Draw A Bath

Thank you Chrissie, what a phenomenal review, feedback like this means the world to us. So happy to hear you are pleased with the beautiful products you purchased and thank you for choosing Draw A Bath.

Rated 5 out of 5 stars

Really great service and value

Really great service with my initial order and then, when a wrong part was sent by the manufacturer (right hand rather than left hand) these guys sorted it straight away with Matki (who were also very good tbf) and a replacement part was here the next day, no questions asked and no trouble at all. In addition, the product was £100 cheaper than same from another retailer who went bust after I ordered!

19 October 2023
Unprompted review
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Reply from Draw A Bath

Thanks ever so much for your review Ian, really pleased we was able to rectify the incorrect part so quickly and for you to leave us 5 stars, true gentleman. thank you

Rated 5 out of 5 stars

Great after-care and support

Great after-care and support. Would not hesitate in working with again.

18 October 2023
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Reply from Draw A Bath

Thank you for leaving us a 5 star review and thank you for choosing to shop at Draw A Bath

Rated 5 out of 5 stars

Repeat customer. Amazing service

I am a repeat customer. That in it of itself says volumes. Excellent company to deal with extremely patient immensely helpful and to be honest the service is exceptional. 100% recommend this company. Royden is very patient and helpful.

18 October 2023
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Reply from Draw A Bath

Thank you ever so much Sharon for leaving us such a lovely review. You are an absolute joy to work with and we really appreciate your custom

Rated 5 out of 5 stars

Arrived super quick and on time

Arrived super quick and on time. Good communication.

10 October 2023
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Reply from Draw A Bath

Great news, we aim to please, thanks for leaving us a lovely 5 star review and thanks for choosing Draw A Bath

Rated 5 out of 5 stars

Prompt reply and support always that’s…

Prompt reply and support always that’s needed. It’s a truly 5 stars service. Thank you

13 October 2023
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Reply from Draw A Bath

Thank you ever so much so leaving us this review, we genuinely really appreciate all of our reviews

Rated 5 out of 5 stars

An honest review.

Excellent service and customer care.

28 September 2023
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Reply from Draw A Bath

Thank you ever so much for leaving us a 5 star review Gill, very kind of you

Rated 5 out of 5 stars

Very courteous and helpful staff when I…

Very courteous and helpful staff when I called the company. Both orders received within a couple of days of ordering. Highly recommend Draw a Bath.

25 September 2023
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Reply from Draw A Bath

Thank you ever so much for leaving us a 5 star review and shopping with Draw A Bath, really appreciated

Rated 5 out of 5 stars

Fantastic service from the team at Draw…

Fantastic service from the team at Draw A Bath!

Competitive pricing and efficient service, just how it should be!

29 September 2023
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Reply from Draw A Bath

Thanks ever so much for leaving us a 5 star review James, means the world to us and thank you for choosing to shop at Draw A Bath

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