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3.6
16 reviews
No history of asking for reviews
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I found a charge on my bank card, 4 to be exact. I called customer support and got nowhere. Then I got an email from escalation team member Elsa, informing me that they reviewed my case and decided to refund the whole amount. I was so happy. I live on a fixed income and am raising my two granddaughters, so I really needed the money back. That was great news Thank you again Elsa
I was unaware and didnt read the details fully about what is being paid out. They rectified the situation same day.
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