Dr Bake PakistanReviews 

47
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

They delivered the items in a good condition and timely manner. Also kept in contact with me through WhatsApp from start to the end of delivery. Great service overall. Definitely recommended.

Rated 5 out of 5 stars

Service is perfect and appreciable. Recommend to everyone, they can give better service ever i can use every single service to send gifts in Pakistan and DRBAKE.PK is acceptable for me. They provide... See more

Rated 5 out of 5 stars

Nice, reliable & Affordable service, I must say. First time, I ordered for my fiance in Rawalpindi for valentine day, I wasted their time a lot & I was doubtful & on delivery day I also called them mu... See more

Rated 1 out of 5 stars

Worst service ever , they sent worst quality cake smallest cake possible . Nothing like from the branded bakery . Flowers were not fresh . No communication from their end about delivery and didn’t ev... See more

Company details

  1. Gift shop

Information provided by various external sources

Dr Bake Pakistan is online shopping service to Send Gifts to Pakistan like Cakes, Flowers, Chocolates, Electronics, Mobiles, Toys & more retail products.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

47 reviews

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No history of asking for reviews

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4.3

All reviews

(47)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

pathetic service

i was enthusiastic to deliver a birthday festive basket & did a lot of research & though why not to try this brand. the picture & description looked good & impressive so i thought lets send it . i paid in $$ being a US client & was happy that my gift will be liked by my receiver but to my shocked it turned out pathetic.
the Balloon was shady, used & old. faded in nature.
Sticks everywhere hanging
not a proper greeting card rather paper one. printed stamp of another brand on the back.
message on the card wasn't printed on card rather placed on another paper n cut & sticked on a stick in a v non professional way
melted shady chocolate one was torn & taped in a way that any 2 year old would know how to be beautiful & creative.
when complained the customer service was rude & said go do market research
this sis the best priced item with high class Quality ...LOL.... don't they know as a client we can access several competitors & find they quality & service and pricing online . we do a thorough research & there were far better options available but choose that they r expensive so their quality should be good. whereas the total package is worth Rs 500 & they charged 3 times from us in $$$$...i just want to make sure by using such service we are only trying to send good stuff in pk as anyone can buy balloon & chocolates n cards easily from market in reasonable pricing but if we trust a business they should be honest to their work. if we pay 35$ or more or any amount n expect garbage that my receiver just trashed & i was embarrassed .... i don't think i need to waste money & respect with services like that.
Not only this the customer service telling us to research here & there & to say this isn't gen ion complain ...seriously... i really don't think they are serious with their work & i guess all reviews are posted by Friends or unknowns who had no verified service. i want to make sure senior managers or relevant people to this service are notified & they take action until its too late. i want to alert all my international clients to invest in gifts & service that actually care for the feeling that is sent across as a gift & respect people's views. Learn what to say to a customer & be polite & listen to their complain rather than saying BS to them. your service needs a lot of training . I've requested for a refund & the customer service said this is what their service is ..... with no refund policy & m,y complain isnt' genioun.....Please review my messages with customer service & get back on this with a better possibility on how to fix things at your end.

11 November 2020
Unprompted review
Rated 5 out of 5 stars

Great quality with timely service

Well, I was planning to give my brother a mini surprise on his birthday but as I wasn't in Pakistan so it was kind of difficult for me. I ordered a cake from kitchen cuisine along with a wooden box of chocolates and roses and asked Dr Bake if they can deliver it to Islamabad. I was really impressed by the quality as well as their timely service. I highly recommend drbake.pk.

9 November 2020
Unprompted review
Rated 5 out of 5 stars

Thanks Dr bake

Thanks Dr bake. I always send to Pakistan 🇵🇰 gift for my family. They never disappoint me. Any time they doing helped yours question. Excellent staffs. Excellent service. All things Very reasonable affordable price. Highly recommended. Thanks 😊 dr bake.pk

6 August 2020
Unprompted review
Rated 5 out of 5 stars

Thank you Dr Bake

Thank you Dr Bake. I'm from London sent gifts to my family in Karachi. Very happy with delivery, staff and good products. It is also value for money. Would definitely recommend Dr Bake.

10 July 2020
Unprompted review
Rated 5 out of 5 stars

Thankyou for your wonderful service

Thankyou for your wonderful service, I love how my order was not only verified on email, but I also got a call from Pakistan to confirm my order and date. The response time on WhatsApp was also swift. Will order again

30 May 2020
Unprompted review
Rated 4 out of 5 stars

very very good

very very good, got my parcel but the delivery time should improve a bit, anyways this is the best!

13 May 2020
Unprompted review
Rated 5 out of 5 stars

Thank you so much Dr.Bake for sending…

Thank you so much Dr.Bake for sending me a yummy chocolate basket as a gift.As I was a contest winner on their Facebook page so they send me a chocolate basket as a winning gift.i really love the winning prize & the packing too.fast delivery & best service.and from now i will surely use this service for delivering my gifts too. highly recommend for every one❤️

4 January 2020
Unprompted review
Rated 5 out of 5 stars

Service is perfect and appreciable.

Service is perfect and appreciable.
Recommend to everyone, they can give better service ever i can use every single service to send gifts in Pakistan and DRBAKE.PK is acceptable for me. They provide valuable deals in cheap prices and delivers in amazing packing. They always deliver some thing extra except my order and make me so proud-able and my family also loved their behavior, service, packing and everything. BIG THUMBS UP for you guys.

11 September 2019
Unprompted review
Rated 5 out of 5 stars

Great service and price

Great service and price ! Delivery was on time despite of bad weather conditions and prices are way below than other providers. Thanks

12 August 2019
Unprompted review
Rated 5 out of 5 stars

I am very happy with the service

I am very happy with the service. Very easy ordering process on the website. Support available through whatsapp. My order was received within one day. Very good packaging and presentation. I delivered mangoes and flowers in Islamabad. They were delivered with a card, a nice bamboo basket and fresh mangoes. You should definitely give Dr Bake a try.

8 August 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Excellent service!
Highly recommend. I order my stuff from abroad for the first time and feel comfortable and tenshan free. They took the ownership of my order and update me for every single minute even it’s a time difference of 4 hours.

Many Thanks once again 🙌

4 August 2019
Unprompted review
Rated 5 out of 5 stars

Service is gr8...

Service is gr8.... Delivery on time... Flowers 💐 and chocolate are fresh... I totally satisfied with ur service... Inshallha i m ur reqular customer

26 July 2019
Unprompted review
Rated 1 out of 5 stars

Pathetic and Stupid service

Dear Sir,

I write to you shocked and disappointed after ordering from DrBake.pk for the first time.

The first problem was timing. I was not given the option for choosing time of delivery on the website, after which the person delivering the gift did not inform in advance about the time he would be delivering.

The second, and much worse, was the food quality. I had ordered Tikka Biryani from Student Biryani and flowers. First, can you tell me what Tikka Biryani is? Because the Biryani sent by you had no tikka in it. Second, it wasn't from Student Biryani - the box didn't mention it, it tasted nothing like it. All of this COULD have been forgiven if the Biryani had even tasted good. The Raita was close to expiring and the Biryani was awful.

I live outside of Pakistan and I wanted my mother to have an amazing birthday but Dr. Bake have ruined it.

Now I am receiving the reply that it was a mistake that we have sent from another shop and they will resend it again. Non professional attitude and pathetic service.

20 July 2019
Unprompted review
Rated 4 out of 5 stars

perfect time

perfect time, super quick delivery, i am hoping the quality would be as good as your services, really happy and satisfied with your service, really appreciate your efforts thanks

20 February 2019
Unprompted review

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