Dreamer Designs Reviews 49

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including the canvas and drills, and appreciate the beautiful and vivid designs. Many people find the ordering process easy and are satisfied with the overall product and the excellent rendering of the artwork. The company's customer service is frequently highlighted as prompt, helpful, and responsive, with many consumers noting their willingness to assist with various issues. However, some customers also noted occasional issues with the drills, such as them sticking together or running out of certain colors. A few people expressed dissatisfaction with the glue quality and the preference for round drills over square ones. Additionally, some reviewers mentioned that receiving products can take a while, though the company is transparent about shipping times.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Customers frequently praise the vibrant... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of the... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process super... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the customer support as responsive,... See more

Based on these reviews

Rated 5 out of 5 stars

I had accidentally purchased 2 of the same item. When I finally realized it almost 2 months later, Dreamer Designs went above and beyond!I simply had to send the duplicate back and had my choice of an... See more

Rated 5 out of 5 stars

Have always loved any painting from Dreamers Design. No issues with any orders. And if need any assistance they are always available. Customer service is always prompt and helpful. I fully recommend... See more

Rated 5 out of 5 stars

I used to deal with another company who sold diamond paintings but I got out of it. They had too many cartoon-like paintings. I want to work on something that is beautiful and Dreamer Designs never... See more

Rated 5 out of 5 stars

I had made an order on Nov 27, 2025 and somehow it was lost in transit. I reached out to DD and they offered to reorder and ship it at no cost. I received the paintings yesterday (2/4) in perfect cond... See more


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

49 reviews

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1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I love that the overseas kits are…

I love that the overseas kits are already bagged and are the perfect size and price to match. I finished the cowboy cat and absolutely adore it. Watching it come to life was so much fun. DD offers an excellent variety of kits to choose from.

2 February 2026
Rated 5 out of 5 stars

Worth the wait!

Although it does take a while to receive which they are very transparent with, the quality is excellent, the packaging and presentation is awesome As well! Definitely 10/10!

2 February 2026
Rated 3 out of 5 stars

The designs are pretty

The designs are pretty, and high quality, but I had a set where the drills were really badly stuck together and couldn't get them loose. I'm also not impressed with the glue. The drills slide easily. Also not very happy with the square drills. I rather have the round ones. Some of the drills do have a beautiful shimmer on them. Not satisfied with their customer service. I've emailed them about the issues and never received a response back from them.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Customer support gets an A+

I had accidentally purchased 2 of the same item. When I finally realized it almost 2 months later, Dreamer Designs went above and beyond!I simply had to send the duplicate back and had my choice of any kit to replace it! Their customer support is by far the Best of The Best!! Thank you Dreamer Designs for making the exchange a pleasant experience!

5 January 2026
Rated 5 out of 5 stars

Delayed But Not Lost

I had made an order on Nov 27, 2025 and somehow it was lost in transit. I reached out to DD and they offered to reorder and ship it at no cost. I received the paintings yesterday (2/4) in perfect condition. This is stellar service and I will keep ordering from Dreamer Designs!

5 January 2026
Rated 5 out of 5 stars

Great options and sizes

First of all I love the designs, second the rendering is fantastic and they have gotten better with gapping of the drills. Check out is easy and they give you many payments options.

5 January 2026
Rated 4 out of 5 stars

They are usually very good

They are usually excellent about order fulfillment, but Black Friday was atrocious. My order was first confirmed, then I got an email saying one item was out of stock, a couple days later I got another email saying another of my items were out of stock, and then yet again another email saying one of the items was back in stock. It took almost 2 weeks of back and forth to finally get an order complete. I guess I've been spoiled by their usual efficient and quick service. I'm hoping it was just a one time thing, an unexpected flood of orders and perhaps a computer glitch on their end.

4 December 2025

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