As always using a website new to me, i worried about the quality and delivery. Well there was absolutely no reason to worry, the delivery was well communicated, fast and on time, big thanks to Mareks... See more
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Review summary
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We were extremely pleased with the service that we got from DHS. We were regularly kept informed of the progress of our order and delivery. Lukas the delivery driver was also very helpful as the... See more
Company replied
This store sells high quality furniture, I ordered their king size velvet bed frame and we loved it so much that we ordered another one for our second bedroom. Their customer service is also fantastic... See more
Company replied
First time using DHS and I'm impressed. I was able to choose the delivery date and received a call once despatched. Great communication kept me up-to-date throughout. Stass the delivery driver message... See more
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Company details
- #94 of 397 best companies in Home Furniture Shop
- #50 of 228 best companies in Bedroom furniture shop
- #4 of 28 best companies in Children's Furniture Shop
- #19 of 78 best companies in Furniture Manufacturer
- #20 of 123 best companies in Garden Furniture Shop
- #26 of 113 best companies in Living room shop
Written by the company
Welcome to Dream Home Store – your ultimate destination for premium Furniture and Lighting. We’re committed to offering you the perfect blend of quality, durability, and affordability to transform your home effortlessly. Why Shop with Dream Home Store? ✔ Superior Quality – Enjoy premium furniture backed by a 30-day money-back guarantee and a 1-year warranty—no conditions attached! ✔ Fast & Free Delivery – Get your order delivered the next day across the UK (delivery times may vary for heavier items). ✔ Flexible Payment Options – Shop with confidence using secure payment methods, including Buy Now, Pay Later. ✔ Guaranteed Satisfaction – We prioritise your happiness with dedicated customer support from 8 AM to 5 PM, Monday to Saturday. Upgrade your home with style and ease – Shop Now!
Contact info
Unit W1, Havenside, PE21 0AH, Fishtoft Road, Boston, United Kingdom
- +44 1205540095
- sales@dreamhomestore.co.uk
- dreamhomestore.co.uk
4.8
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great company and really professional delivery driver.
Absolutely over the moon with my wardrobe and 5 drawer set. Dedicated efficiently and professionally by Shiva. I was kept up to date with delivery along with the map to see where the driver was. I've put it altogether and it looks fab. Instructions were easy to follow too. Thanks again to a great company. Also took only 2 days to be delivered. Thanks again to Shiva for the great delivery. Hope yo use again.
27 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your amazing feedback. We’re thrilled to hear that you’re over the moon with your wardrobe and 5-drawer set, and that the assembly instructions were easy to follow. It’s wonderful to know that your order was delivered within just two days and that our delivery updates and live tracking made the process even more convenient.
We’re especially pleased to hear that Shiva provided such efficient and professional service. We’ll be sure to pass your kind words on to him—they’ll mean a great deal.
Thank you for choosing us and for taking the time to share your experience. We truly appreciate your support and look forward to serving you again in the future!
Warmest regards,
The DHS Team 💫
Reply from DHS | Dream Home Store
Thank you for your kind feedback. We’re delighted to hear that you found our communication efficient and your experience with us smooth from start to finish. Your support and positive comments are greatly appreciated and encourage us to continue providing excellent customer service.
Thank you for choosing us, and we look forward to serving you again in the future.
Warmest regards,
The DHS Team 💫
Reply from DHS | Dream Home Store
Thank you for your wonderful feedback. We’re delighted to hear that you had an excellent delivery experience. Your kind words mean a lot to us and motivate our team to continue providing the best possible service.
Thank you for choosing us, and we look forward to serving you again in the future.
Warmest regards,
The DHS Team 💫
Shiva delivered with care and respected…
Shiva delivered with care and respected my property , he was friendly and polite
28 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your kind feedback! We’re delighted to hear that Shiva delivered your order with such care and respect for your property.
It’s wonderful to know that you found him friendly and polite throughout the delivery. We’ll be sure to pass your lovely comments on to Shiva, as we know he’ll really appreciate them.
Thank you for choosing Dream Home Store. We truly appreciate your support and hope you enjoy your purchase!
Warmest regards,
The DHS Team 💫
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I ordered a bed through **DHS/V&V Logistics**, and I had an excellent experience. SHIVA delivered my bed and provided outstanding customer service. He was punctual, professional, polite, and handled the delivery with great care. Everything was delivered safely and in perfect condition, making the whole process smooth and stress-free.
I highly recommend **DHS/V&V Logistics**, especially Shiva, for their reliable and professional service. Thank you for a great experience.
25 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your wonderful feedback! We’re delighted to hear that you had such an excellent experience with DHS/V&V Logistics.
We truly appreciate your kind words about Shiva and his punctual, professional, and polite service. We’ll be sure to share your feedback with him, as we know he’ll be happy to hear your appreciation. It’s great to know that your delivery arrived safely and that the whole process was smooth and stress-free.
Thank you for your recommendation and for choosing Dream Home Store. Your support means a lot to us, and we hope you enjoy your new bed for many years to come!
Warmest regards,
The DHS Team 💫
Delighted with my new bed
Just ordered a single ottoman bed off DHS it was brilliant. Bed came today it’s so nice and the delivery service was excellent could track were it was up to. The driver Davis was great thank you 🙏
27 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your fantastic feedback! We’re delighted to hear that you’re pleased with your new single ottoman bed and that it arrived in perfect condition.
We’re also glad to know you had a great delivery experience and found the tracking updates helpful. We’ll be sure to share your kind words with Davis for providing excellent service.
Thank you for choosing Dream Home Store. We truly appreciate your support and hope you enjoy your new bed for many years to come!
Warmest regards,
The DHS Team 💫
The delivery driver was Arthur very friendly and quick delivery
The delivery driver was Arthur very quick and speedy delivery and a very friendly guy parcel came un damaged and just like images xx
27 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your lovely feedback! We’re delighted to hear that Arthur provided a quick, friendly, and efficient delivery service.
We’re pleased to know that your parcel arrived safely and undamaged, and that your item was exactly as shown in the images. We’ll be sure to share your kind words with Arthur.
Thank you for choosing Dream Home Store. We truly appreciate your support and hope you enjoy your purchase for many years to come!
Warmest regards,
The DHS Team 💫
Awful Quality and a Nightmare Dealing with Dream Home Store - Poor Density Composite Board
Be very careful ordering flat-pack items from this seller—if something goes wrong with the quality, customer service will do everything they can to avoid taking responsibility.
I recently ordered a wardrobe from Dream Home Store, and just 10 minutes into standard, careful assembly by someone experienced with flat-pack furniture, a major panel failed completely. The internal, low-quality chipboard crumbled and blew out around the pre-drilled fixing points, tearing right through the outer veneer. The core material simply lacks the structural integrity to withstand normal fitting pressure. I stopped assembling immediately to avoid further damage and contacted customer service with photos.
Instead of honoring my request for a full refund and collection, I was told the damage was my fault and offered a sequence of partial refunds (£40, then 50%) or replacement parts. I refused these as I have completely lost confidence in the product.
I am now exercising my statutory 30-day right to reject faulty goods under the Consumer Rights Act 2015 and have had to escalate this as a formal dispute through Klarna because the retailer refuses to accept a return. I am left with two large boxes taking up space in my home and no usable wardrobe. Based on my experience, I strongly advise going elsewhere.
*Update* - Still waiting for a refund after a week of reporting it to them. Dream Home Store confirmed in writing that they owe me a 100% full refund (£160) but are now refusing to process it unless I delete this review first. Holding a legal refund hostage to manipulate ratings is unacceptable. I have refused their condition and handed all written evidence over to Klarna to enforce the refund. Buyers beware
24 July 2026
Unprompted review
Reply from DHS | Dream Home Store
We're sorry that you're disappointed with your experience. Our investigation found that the damage occurred during assembly after the item had been delivered safely, which falls outside the scope of a manufacturing fault. However, as a gesture of goodwill and because this was your first purchase with us, we agreed to provide a full refund to ensure your satisfaction.
At no point was the refund conditional upon removing your review. As we have provided the satisfactory resolution for your case. We simply requested that, if you were satisfied with the resolution provided, you consider updating/removing the feedback. As the matter has now been escalated to Klarna, we will provide all relevant evidence to assist them with their independent investigation and will fully respect their decision.
Warmest regards,
The DHS Team 💫
Thank you for the excellent service
Thank you for the excellent service. A special thank you to Ignas for his professionalism and outstanding customer service. The delivery was very fast, everything arrived perfectly, and the whole experience was excellent. I highly recommend your company to everyone!
24 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your fantastic feedback! We’re delighted to hear that you had an excellent experience with our service.
We truly appreciate your kind words about Ignas and his professionalism. We’ll be sure to share your appreciation with him, as we know he’ll be pleased to hear your feedback. We’re also glad that your delivery arrived quickly and everything reached you in perfect condition.
Thank you for recommending Dream Home Store. Your support means a lot to us, and we hope you enjoy your purchase for many years to come!
Warmest regards,
The DHS Team 💫
I would like to thank Ignas Ver for my…
I would like to thank Ignas Ver for my very prompt delivery, he was very helpful and polite x I have assembled my double bed which was quite easy I did it on my own and it looks beautiful.
26 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your lovely feedback! We’re delighted to hear that Ignas Ver provided you with a prompt, helpful, and polite delivery service. We will be sure to pass on your kind words to him.
It’s great to know that you found the assembly process easy and that your double bed looks beautiful once set up. We truly appreciate you taking the time to share your experience.
Thank you for choosing Dream Home Store, and we hope you enjoy your new bed for many years to come!
Warmest regards,
The DHS Team 💫
The item purchased was high quality and…
The item purchased was high quality and the delivery service from Shiva was fantastic. Super communicative and very helpful. Thank you.
18 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your wonderful feedback! We’re delighted to hear that you’re happy with the high quality of your purchase.
We’re also pleased to know that Shiva provided a fantastic delivery service and was communicative and helpful throughout the process. We’ll be sure to share your kind words with him.
Your support and appreciation mean a lot to us. Thank you for choosing Dream Home Store, and we hope you enjoy your item for many years to come!
Warmest regards,
The DHS Team 💫
Amazing bed
I ordered a bed from here. 10/10 service from start to finish. They delivered next day, and such nice quality bed for a good price. Was skeptical as was so reasonable but would recommend!!
24 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your fantastic feedback! We’re delighted to hear that you had a 10/10 experience with us from start to finish.
We’re pleased that you were happy with the next-day delivery, the quality of your bed, and the value for money. We understand that choosing a product at a great price can sometimes feel uncertain, so it means a lot to know that we exceeded your expectations.
Warmest regards,
The DHS Team 💫
The delivery was on the date requested…
The delivery was on the date requested and on time. Friendly service
22 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your lovely feedback! We’re delighted to hear that your delivery arrived on the requested date and on time. We’re also pleased that you received friendly and helpful service from our delivery team.
Your kind words mean a lot to us, and we truly appreciate you choosing Dream Home Store. We hope you enjoy your purchase and look forward to serving you again in the future.
Warmest regards,
The DHS Team 💫
Quality items, excellent delivery driver.
Delivery driver Artur B was absolutely superb, he went above and beyond with the 11 very heavy packages. Thank you Artur.
Dream home stores yet again did not disappoint, quality/solid items, easy to assemble.
3 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your wonderful feedback! We’re delighted to hear that Artur provided such excellent service and went above and beyond to help with the delivery of your 11 heavy packages. We will be sure to share your kind words with him.
We’re also pleased to know that you’re happy with the quality of your items and found them easy to assemble. Your support and appreciation mean a lot to us, and we truly hope you enjoy your purchase for years to come.
Warmest regards,
The DHS Team 💫
Worst quality
This is the worst quality I have ever encountered. The wardrobe starts breaking and falling apart during assembly. A gap as wide as a thumb forms between the doors. It emits a very strong, unpleasant "burnt plastic" odor. Also, the clothes rail is very flimsy and thin; you can only hang tank tops or a few light garments on it. If you don't want to waste money and get frustrated over this wardrobe, do not buy it. I absolutely do NOT recommend it!
25 July 2026
Unprompted review
Reply from DHS | Dream Home Store
We're sorry to hear about the experience you've described. However, based on the information provided in your review, we were unable to locate your order in our records. It appears that this purchase may not have been made through Dream Home Store.
If your wardrobe was purchased from Dream Home Store, please kindly email us at Sales@dreamhomestore.co.uk with your order details, and our team will be happy to investigate the matter and provide the best possible assistance.
Warmest regards,
The DHS Team 💫
Lukas was brilliant from start to…
Lukas was brilliant from start to finish. He arrived on time, was reliable, and followed our delivery instructions exactly as requested. He took great care with our bed and mattress, and everything was delivered smoothly and professionally. Thanks Lukas
23 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your fantastic feedback. We’re delighted to hear that Lukas provided such a reliable and professional delivery service. It’s great to know that he arrived on time, followed your instructions, and took great care with your bed and mattress delivery.
We truly appreciate you taking the time to share your experience and will make sure your kind words are passed on to Lukas. Thank you for choosing us, and we hope you enjoy your new bed and mattress.
Warmest regards,
The DHS Team 💫
We were extremely pleased with the Service we received …
We were extremely pleased with the service that we got from DHS.
We were regularly kept informed of the progress of our order and delivery.
Lukas the delivery driver was also very helpful as the packaging wouldn't fit through our front door, so he opened it outside and carried the item, which was a Rise and Recline chair, into our living room for us, as we are an elderly couple.
So thank you very much for making our purchase a good experience.
23 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you so much for your wonderful feedback. We’re delighted to hear that you were pleased with the service provided by DHS and that you were kept informed throughout your order and delivery journey.
We’re especially pleased to hear that Lukas was helpful and made sure your Rise and Recline chair was delivered safely and with care. We truly appreciate your kind words and will make sure your feedback is shared with Lukas.
Thank you for choosing us, and we’re glad we could make your purchase experience a positive one. We hope you enjoy your new chair.
Warmest regards,
The DHS Team 💫
Great delivery service from Lukas
Great delivery service from Lukas. Communicated his ETA and arrived accordingly. Very reliable service, thanks again.
21 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your wonderful feedback. We’re delighted to hear that Lukas provided a great delivery service and kept you informed with accurate arrival updates. We truly appreciate your kind words and will make sure your feedback is shared with Lukas.
Thank you for choosing us, and we look forward to serving you again in the future.
Warmest regards,
The DHS Team 💫
Very good service from start to finish…
Very good service from start to finish I couldn’t have asked for more,
Shiva is very good and professional.
25 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your fantastic feedback. We’re delighted to hear that you received excellent service from start to finish and that Shiva provided a professional and helpful delivery experience. We truly appreciate your kind words and will make sure your feedback is shared with Shiva.
Thank you for choosing us, and we look forward to serving you again in the future.
Warmest regards,
The DHS Team 💫
SHIVA was excellent- friendly
SHIVA was excellent- friendly, professional and delivered my order with care.
25 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your lovely feedback. We’re delighted to hear that Shiva provided you with excellent service and that he was friendly, professional, and careful with your delivery. We truly appreciate you taking the time to share your experience and will make sure your kind words are passed on to Shiva.
Thank you for choosing us, and we look forward to serving you again in the future.
Warmest regards,
The DHS Team 💫
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