Ordered an Oak Effect Double Wardrobe with Drawer and Hanging Rail on Thursday the 6th of August and it was delivered Saturday the 8th of August, super fast delivery time. The people were so nice to d... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We were extremely pleased with the service that we got from DHS. We were regularly kept informed of the progress of our order and delivery. Lukas the delivery driver was also very helpful as the... See more
Company replied
Such great service. Prompt reliable delivery really appreciated my delivery driver shiva, he kept me informed throughout the process and carried my large delivery to my room or choice. Really reccomen... See more
Company replied
This store sells high quality furniture, I ordered their king size velvet bed frame and we loved it so much that we ordered another one for our second bedroom. Their customer service is also fantastic... See more
Company replied
Company details
- #93 of 397 best companies in Home Furniture Shop
- #48 of 228 best companies in Bedroom furniture shop
- #4 of 28 best companies in Children's Furniture Shop
- #19 of 78 best companies in Furniture Manufacturer
- #20 of 123 best companies in Garden Furniture Shop
- #26 of 113 best companies in Living room shop
Written by the company
Welcome to Dream Home Store – your ultimate destination for premium Furniture and Lighting. We’re committed to offering you the perfect blend of quality, durability, and affordability to transform your home effortlessly. Why Shop with Dream Home Store? ✔ Superior Quality – Enjoy premium furniture backed by a 30-day money-back guarantee and a 1-year warranty—no conditions attached! ✔ Fast & Free Delivery – Get your order delivered the next day across the UK (delivery times may vary for heavier items). ✔ Flexible Payment Options – Shop with confidence using secure payment methods, including Buy Now, Pay Later. ✔ Guaranteed Satisfaction – We prioritise your happiness with dedicated customer support from 8 AM to 5 PM, Monday to Saturday. Upgrade your home with style and ease – Shop Now!
Contact info
Unit W1, Havenside, PE21 0AH, Fishtoft Road, Boston, United Kingdom
- +44 1205540095
- sales@dreamhomestore.co.uk
- dreamhomestore.co.uk
4.8
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Arthur B was very polite and he even…
Arthur B was very polite and he even curried the parcels inside the house.
Thank you so much. Good company. I will order again from them
20 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your wonderful feedback! We're delighted to hear that Arthur B was polite and went the extra mile by carrying your parcels inside your home. We'll be sure to share your kind words with him.
It's fantastic to know that you had such a positive experience and that you plan to order from us again. Thank you for your support—we look forward to serving you again!
Warmest regards,
The DHS Team 💫
Reply from DHS | Dream Home Store
Thank you for your fantastic feedback! ⭐ We're delighted to hear that Mr Singh provided a 5-star delivery experience. We'll be sure to pass on your kind words and appreciation to him. Thank you for your support, and we hope you enjoy your purchase!
Warmest regards,
The DHS Team 💫
Good delivery by Mr Singh on time and…
Good delivery by Mr Singh on time and smiled
20 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your kind feedback! We're delighted to hear that Mr Singh delivered your order on time and provided such friendly service with a smile. We'll be sure to share your kind words with him. Thank you for your support, and we hope you enjoy your purchase!
Warmest regards,
The DHS Team 💫
Easy to assemble
Easy to assemble, delivery guy was great and very helpful. Lovely pieces of furniture.
27 April 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your wonderful feedback! We're delighted to hear that you found your furniture easy to assemble and that you're pleased with the quality. It's also great to know that our delivery driver was helpful and made your experience even better.
Thank you for your support, and we hope you enjoy your new furniture!
Warmest regards,
The DHS Team 💫💫
Would highly recommend
Order was straight forward and dispatched within 24 hrs.
Delivery notifications confirming day and timeslot... driver even called to apologise they were running a little late. Product was great and arrived in perfect condition. Would highly recommend.
16 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your fantastic feedback! We're delighted to hear that you had a smooth ordering experience and that your order was dispatched quickly. It's great to know that the delivery updates and communication from our driver helped keep you informed, and that your product arrived in perfect condition.
We truly appreciate your recommendation and support. Thank you for choosing Dream Home Store, and we hope you enjoy your purchase!
Warmest regards,
The DHS Team 💫
Great service
Great service. Quick delivery. A small problem was sorted immediately. Really good customer service. I’m very happy with the vanity table
10 July 2026
Reply from DHS | Dream Home Store
Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our service and that your delivery was quick. It's fantastic to know that our team was able to resolve the issue promptly and provide the support you needed. We're also pleased to hear that you're very happy with your vanity table. Thank you for your support, and we hope you enjoy your purchase!
Warmest regards,
The DHS Team 💫
Very happy with the product
Very happy with the product, it arrived on time. The delivery driver Lukas provided an excellent service. He was punctual, friendly, and professional throughout the delivery process. My order arrived on time and in perfect condition, and his communication was clear and helpful. I highly recommend Lukas for his outstanding service!
15 June 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your fantastic feedback! We're delighted to hear that you’re very happy with your product and that it arrived on time and in perfect condition. It’s wonderful to know that Lukas provided an excellent delivery experience with his punctuality, professionalism, and clear communication throughout the process. We’ll be sure to share your kind words and appreciation with Lukas. Thank you for your recommendation and for choosing Dream Home Store. We hope you enjoy your purchase!
Warmest regards,
The DHS Team 💫
Outstanding Quality & Exceptional Customer Service – Highly Recommended!
⭐⭐⭐⭐⭐ **Outstanding Quality & Exceptional Customer Service – Highly Recommended!**
I usually wait until I've fully assembled and used a product before leaving a review, and I'm so glad I did because this furniture genuinely exceeded my expectations.
From the moment I opened the boxes, I could tell this was a premium-quality product. The **finish is flawless**, the **materials are of excellent quality**, and every single piece feels incredibly **solid, sturdy, and built to last**. The colour matched the pictures perfectly, and the overall craftsmanship is far better than I expected for the price.
The **chairs deserve a special mention**—they are extremely comfortable, and the **cushions are of outstanding quality**, offering the perfect balance of comfort and support. Once assembled, the entire set felt exceptionally robust and has just the right amount of weight, giving you complete confidence in its durability.
Another thing that impressed me was the attention to detail. **Everything arrived in absolutely perfect condition.** There wasn't a single scratch, dent, or missing part, and every component was carefully packaged. It's rare these days to receive flat-pack furniture where absolutely everything is present and in pristine condition.
The **assembly instructions were clear, accurate, and very easy to follow**, making the whole process straightforward and stress-free.
I also want to commend Dream Home Store for their **excellent customer service**. Throughout the process, their communication was prompt, transparent, and highly professional. Although there could've been a slight delay with the delivery, they handled the situation exceptionally well when highlighted, kept me updated throughout, and even made sure the delivery arrived 1 day earlier than planned and ensured everything was resolved smoothly. That level of professionalism and customer care is something you don't come across very often.
After spending weeks comparing furniture from numerous retailers across the UK, I can honestly say it's **very difficult to find this combination of premium quality, excellent craftsmanship, outstanding customer service, and such competitive pricing**. Many stores charge considerably more without offering the same level of quality or support.
Overall, I couldn't be happier with my purchase. The entire experience—from ordering to delivery, communication, assembly, and finally seeing the finished product in my home—has been first-class.
**I would highly recommend Dream Home Store to anyone looking for high-quality furniture backed by exceptional customer service. I will definitely be purchasing from them again in the future.**
11 July 2026
Reply from DHS | Dream Home Store
Thank you for your outstanding and detailed feedback! We’re truly delighted to hear that your experience with Dream Home Store exceeded your expectations from start to finish. It’s wonderful to know that you’re impressed with the quality, craftsmanship, finish, and durability of your furniture, as well as the comfort and quality of the chairs.
We’re especially pleased to hear that the packaging, assembly instructions, and overall product experience met your expectations. Our team always strives to provide high-quality products along with a smooth and reliable service, so your kind words about our communication and customer support mean a great deal to us.
Thank you for recognizing our efforts in keeping you updated and ensuring your delivery experience was handled smoothly. We truly appreciate your recommendation and are thrilled to hear that you plan to shop with us again in the future.
Warmest regards,
The DHS Team 💫
Very good customer service
Very good customer service
Harsh was very helpful with my order
19 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your kind feedback! We're delighted to hear that you had a great experience with our customer service and that Harsh was very helpful with your order. We’ll be sure to share your appreciation with him. Thank you for your support, and we hope you enjoy your purchase!
Warmest regards,
The DHS Team 💫
The driver was very pleasant and…
The driver was very pleasant and helpful by putting the box boxes in my hallway making it easier for me.
As usual I am happy with the arrive. Received a text message to give me a 30 minute window and right on time
Thank you
18 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your wonderful feedback! We're delighted to hear that our driver provided a pleasant and helpful delivery service by placing the boxes in your hallway to make things easier for you. It's great to know that your delivery arrived on time and that the 30-minute delivery window notification was helpful.
We truly appreciate your continued support and are pleased to hear you’re happy with your experience. Thank you for choosing Dream Home Store!
Warmest regards,
The DHS Team 💫
Amazing product had never bought before…
Amazing product had never bought before from these guys, but I must say from delivery time so quick kept up to date by ignas vir the whole time, he even called to confirm ok to drop at neighbours house and let me know once dropped of
The build quality is spot on you even get the tools to put the product together
I bought the 4 chest of drawers sturdy great quality and awesome price
Just to add I have just bought a tv unit from you guys as so impressed
17 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your fantastic feedback! We're delighted to hear that you had such a positive first experience with Dream Home Store. It's great to know that you were impressed with the fast delivery, regular updates, and the excellent service provided by Ignas Vir. We're pleased that he ensured your delivery was handled safely and kept you informed throughout the process.
We're also thrilled to hear that you’re happy with the quality, build, and value of your 4 chest of drawers. Your kind words and recommendation mean a lot to us, and we’ll be sure to share your appreciation with Ignas Vir. Thank you for choosing us, and we hope you enjoy your new furniture!
Warmest regards,
The DHS Team 💫
Fast delivery from Singh and he kindly helped get my bed frame into my house.
Fast delivery from Singh and he kindly helped me to carry it into my house because I needed help. Thank you, great service and thank you for your help Singh
18 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your wonderful feedback! We're delighted to hear that Singh provided a fast delivery service and went the extra mile to help bring your item into your home. It's great to know that his kindness and support made your delivery experience a positive one. We'll be sure to share your appreciation with Singh. Thank you for your support, and we hope you enjoy your purchase!
Warmest regards,
The DHS Team 💫
Fantastic service 5 start
Fantastic service 5 start, super friendly, punctual and very polite. Fantastic delivery experience
18 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your fantastic feedback! We're delighted to hear that you had a 5-star delivery experience and that our service was friendly, punctual, and polite. Your kind words mean a lot to us, and we truly appreciate your support. We hope you enjoy your purchase!
Warmest regards,
The DHS Team 💫
Singh was very punctual and very…
Singh was very punctual and very helpful. Delivery was on time.
18 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your wonderful feedback! We're delighted to hear that Singh was punctual, helpful, and ensured your delivery arrived on time. We’ll be sure to share your kind words with him. Thank you for your support, and we hope you enjoy your purchase!
Warmest regards,
The DHS Team 💫
Lovely to do business with you!
Lovely to do business with you!! Fast delivery !! Grate communication !!
29 June 2026
Reply from DHS | Dream Home Store
Thank you for your wonderful feedback! We're delighted to hear that you had a great experience shopping with us. It's fantastic to know you were happy with our fast delivery and communication throughout the process. We truly appreciate your support and look forward to serving you again in the future!
Warmest regards,
The DHS Team 💫
I would strongly advise against…
I would strongly advise against purchasing from this company.
The bed that was delivered looks like a cheap imitation of what I believed I was ordering. The headboard is significantly shorter than it appears in the online photos, and the colour is completely different from the images on the website.
When I contacted customer service, I was told that the bed is "correct" because the dimensions listed on the website are accurate, and that the photos are only for "illustration purposes." To me, that feels like false advertising. If the product looks substantially different from the images used to sell it, customers are being misled.
To make matters worse, there was no understanding or empathy regarding my concerns. Instead, I was asked to measure the bed myself as proof that it matched the advertised dimensions.
I am extremely disappointed with both the quality of the product and the customer service. I want a full refund and for this poor excuse for a bed and unopened mattress to be collected as soon as possible.
Update** now being told I would have to send the item back myself and take a video of proof!!! Can this be anymore ridiculous
18 July 2026
Unprompted review
Reply from DHS | Dream Home Store
We sincerely apologize that your experience did not meet your expectations. When you contacted us, we provided information based on the specifications of your order. The dimensions of the bed matched the product listing, and the difference in colour was due to variations in lighting and photography, which can affect how products appear on different screens.
That said, we understand that you were not satisfied with the item. Based on your request, we arranged the collection of the bed and unopened mattress, the items have now been collected successfully, and a full refund has been processed against your order. We regret that we were unable to meet your expectations on this occasion and appreciate you giving us the opportunity to resolve the matter. We wish you all the best moving forward.
Warmest regards,
The DHS Team 💫
Delivered by singh great service I am…
Delivered by singh great service I am very happy
18 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your kind feedback! We're delighted to hear that Singh provided great service and that you’re very happy with your delivery experience. We’ll be sure to share your appreciation with him. Thank you for your support, and we hope you enjoy your purchase!
Warmest regards,
The DHS Team 💫
Good Quality products excellent…
Good Quality products excellent customer service experience and helpful delivery people great company with great prices and beautiful designs...Best place to buy Home Furniture from
7 July 2026
Reply from DHS | Dream Home Store
Thank you for your fantastic feedback! We're delighted to hear that you’re happy with the quality of our products, our customer service, and the support provided by our delivery team. It’s wonderful to know that you appreciate our designs and prices.
Your kind words and recommendation mean a lot to us. Thank you for choosing Dream Home Store, and we look forward to serving you again in the future!
Warmest regards,
The DHS Team 💫
Great delivery service
Ordered a bed and had it delivered to my home, the courier ( Singh ) was very polite and helpful. Thank you !
18 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your wonderful feedback! We're delighted to hear that you're happy with your bed and that Singh provided such a polite and helpful delivery service. We'll be sure to share your kind words with him. Thank you for your support, and we hope you enjoy your purchase!
Warmest regards,
The DHS Team 💫
Great beds
Great beds! Easy to put together. Leo was superb on delivery, he waited for me to come back home 10 minutes that not to leave beds outside the property. One down side i was not informed day before when beds will be delivered. Definitely will use again and recommending. Thank you :)
18 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your wonderful feedback! We're delighted to hear that you're pleased with your beds and found them easy to assemble. It's also great to know that Leo provided such exceptional service by kindly waiting for you to return home so your beds could be delivered safely. We appreciate your feedback regarding the advance delivery notification and will certainly take it on board as we continue to improve our service. We'll be sure to share your kind words with Leo.
Thank you for your recommendation and support. We look forward to serving you again!
Warmest regards,
The DHS Team 💫
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.