A free mystery box was to given away by SHEIN on FB by paying only the delivery charge. I filled the form and paid the delivery charge using my credit card when another site opened and wanted me to pa... See more
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See what reviewers are saying
Emily helped solve my problem immediately. Great customer service. I give 5 star.
Scam! Beware of hidden subscription and fake reviews! This website is a scam. Their scheme works like this: they advertise cheap “mystery boxes” for €2, but in reality, they secretly sign you u... See more
I am sorry most of my correspondence has been lost due to having been scammed twice As I remember I had very good service from you when I reported that I did not sign up.Please can you send the card n... See more
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Hasn’t replied to negative reviews
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Great customer service
Great customer service and understanding very happy 😊
Good experience
Good experience. The escalation team is in touch to solve any issues and problems.
I'm thankful for the quick response was…
I'm thankful for the quick response was very helpful
A free mystery box by Shein
A free mystery box was to given away by SHEIN on FB by paying only the delivery charge. I filled the form and paid the delivery charge using my credit card when another site opened and wanted me to pay an amount. I was under the impression that it was for delivery. It happened so quickly that I even received an OTP number from my bank which I duly filled. A couple of days later a larger sum had been taken out of my credit card. Best part is I hadn't purchased anything. I have to admit I didn't read carefully regarding membership etc...I would greatly apprecite a full refund of my money as I cannot afford to be a member. Special thanks to Zoe for sending me an email regarding a refund.Awaiting a speedy refund!
Very helpful when I wanted to cancel
Very helpful when I wanted to cancel
I am glad the Mr Eugene assisted me in…
I am glad the Mr Eugene assisted me in my matters.He make an assurance regarding my complaint.
Excellent customer service
Excellent customer service , quick reply and action
Pure scam
Pure scam. Misled me to purchase but it appeared to be monthly membership payment for nothing.
This apps is so helpful apps I like…
This apps is so helpful apps I like this apps thank u
Thanks for contacting me
Diamond vom Eskalationsteam hat sich…
Diamond vom Eskalationsteam hat sich gemeldet.
Best service
Great discounts and promotions on clothing and accessories
Thank you Diamond,issue now sorted very…
Thank you Diamond,issue now sorted very quickly.
Scam
Scam! Beware of hidden subscription and fake reviews!
This website is a scam. Their scheme works like this: they advertise cheap “mystery boxes” for €2, but in reality, they secretly sign you up for a €67 monthly subscription without clear consent. You only find out about it later through their website.
When people realize they’ve been tricked, the company offers a so-called “exceptional refund”—but only if you leave a positive review. This is pure blackmail. All the positive reviews here are the result of their manipulation, forcing customers to write 4–5 star ratings in exchange for their money back.
Stay away and don’t fall for this scam!
Very helpful and solved the issue…
Very helpful and solved the issue immediately
Excellent quick service
I was so unhappy and scared that this…
I was so unhappy and scared that this was a scam but one of the consultants Emily replied via email and assist me very well....Thank you Emily for everything and keep up the good work
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