Dresden Vision Reviews 1,001

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and design of the products, highlighting the appealing colors and lightweight yet resilient frames. Many appreciate the ability to mix and match frame and arm colors, making the glasses a versatile fashion accessory. The staff is frequently commended for being helpful, efficient, and knowledgeable, contributing to a positive purchasing experience. Consumers also find the prices to be very reasonable, offering great value. However, some customers experienced issues with orders, such as delays or incorrect prescriptions. A few people also noted that the mirror tint lenses did not provide the expected reflectivity or darkness.

What people talk about most

Product

Customers consistently note positive experiences with the product. Many reviewers praise the style, price,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of the... See more

Order

Customers had positive experiences with order. Many reviewers found the online ordering process easy to... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Price

Users describe positive interactions with price, consistently highlighting its affordability and value. Many... See more

Based on these reviews

Rated 5 out of 5 stars

These glasses are incredible! Cool colours and super lightweight frames. The service was amazing too and received my multifocals within 7 days of ordering them. 5 stars is not enough! Plus... See more

Rated 5 out of 5 stars

I’ve always felt the big optometrist chains are rip offs - I got a pair form Dresden last week and couldn’t be happier, great price, great service and being able to change frame and arm colours is fan... See more

Rated 5 out of 5 stars

I required a replacement for a broken frame , the customer service staff were friendly, granted the request and new frames were delivered by courier to the door in five days. The staffer recommended t... See more

Rated 5 out of 5 stars

They have a great selection of colours for glasses but only 2 frame styles. Sometimes that can simplify the process. Initially I bought a pair of progressives and progressive sunglasses. Once I realiz... See more


Company details

  1. Eye Care Clinic
  2. Pharmacy

Written by the company

Dresden Vision creates high-quality, sustainably-made, customisable prescription eyewear. Order online today or visit any of our optical shops in Australia, Canada and New Zealand to get yours.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Simple & Efficient

I like the simplicity of having one frame and lots of colours. It makes it easier for re-ordering. The online ordering is easy to follow and the team checked in with me about a change I made compared to my last order. I appreciated that.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

We LOVE Dresden!

Love your designs, new color launches, and of course the prices!
Always get compliments on the glasses and refer people to you.
We have soooo many pairs at home it’s getting out of hand!

2 April 2026
Unprompted review
Dresden Vision logo

Reply from Dresden Vision

Thanks Steve for the support and review! We love to hear it :)

Rated 5 out of 5 stars

Repeat and rusted on customer

I’m a regular buyer of Dresden frames. I have many colours. It’s so easy to pop my prescription lenses out of and into the frames. I’ve recently bought prescribed sunglass lenses. The tint is great. Very restful for the eyes.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Quality and Value

I like that the glasses are lightweight and comfortable, with colour options.
Service is excellent. My prescription is always made correctly. I tried another online brand once with no success and poor prescription results that was very disappointing.
I’m sticking with Dresden for progressives!

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Ordered from NZ

Ordered a pair of sunglasses and everyday glasses over the phone recently. Super helpful salesperson. Explained the process carefully. I'm in NZ so they took a couple of weeks to arrive, but tracked all the way. I now own 5 pairs of Dresdens and love that I can interchange the lenses and frames.
The price at 50% off was amazing. Keep doing what you're doing Dresden!

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Everything on the website was clear and…

Everything on the website was clear and easy to follow. I received the glasses quite quickly and of course was impressed with the price.
One mention was that the area of focus is quite narrow compared to my older prescription glasses but I will get use to that over time.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer service

I contacted customer service about an issue with a lens I ordered, and Megan was really helpful. She explained everything clearly and helped sort out the problem quickly. I’m very happy with the service and the product. Would definitely order from them again.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Dresden is THE best

Dresden is THE best! Quality basic products, fast and helpful service and good website, easy to navigate. Phone assistance is also right on the money. What more could you want?

26 January 2026
Unprompted review
Rated 5 out of 5 stars

I adore Dresden

I adore Dresden. Currently living in Canada so I love that I can get glasses here. I have over 20 pairs clear and 6 sunnies of original shape. At least half are from when there was one off colours. This last order I went with the new red. I have through word of mouth sold at least a hundred pairs. I have also written to the company to hire me to manage and open a location in Edmonton.

22 January 2026
Unprompted review
Dresden Vision logo

Reply from Dresden Vision

Hey! That's an impressive collection. We really appreciate the love and support - thank you so much!

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